EpiWatch User Reviews

Name: EpiWatch - Seizure Monitor
Rating: 4.3 (80 reviews)

EpiWatch - Seizure Monitor

EpiWatch, Inc.

💪 Health & Fitness

🏥 Medical

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I like it

It alerted my husband during a tonic clonic seizure and it doesn’t have false alarms which is nice. I like that it’s FDA approved I just wish it wasn’t so much more expensive than the other apps. I also like that they added a seizure log type thing to it so you can record when you have one. Overall it does its job it’s just so pricey($20 a month when most others are $12-$14 a month)so that’s why I give it a 4.

Kballard95

3 months ago

Response from developer

Thank you @kballard95 for the feedback, and we're glad to hear that your husband was alerted. Thanks also for the feedback on the seizure log - that was updated based on user feedback! We also wanted to let you know that we frequently offer price promotions - please reach out to us at admin@epiwatch.com to check on available discounts that may apply.

Doesnt work

The app doesnt work so they “gave me 2 free months” but really that two months only ended up being like 14 days now it’s expired already. 1 and a half months early. Thanks for nothing

Jskelldld

3 months ago

Response from developer

Thank you for the feedback - please reach out to us at troubleshooting@epiwatch.com so that we can assist with resolving the issue.

Seizure

My son just had a terrible seizure and it did not notify us and he had his watch on.

GiovanniB19

3 months ago

Response from developer

Thank you for your comment, we would like to help troubleshoot this to identify what may have happened - could you reach out to us at troubleshooting@epiwatch.com so we can obtain additional information? A reminder to all EpiWatch users that the monitoring needs to be turned on using the blue 'monitor' button on the watch face to start seizure monitoring.

Should’ve avoided Apple

Being exclusively apple is their biggest problem. Great system and apple ruins it. Requesting money back. Call me when you get away from apple.

EpilepsyMom2020

3 months ago

Response from developer

Thank you for your feedback - we are always appreciative of input on ways we can improve. We have heard this feedback from other Android users, and will strongly consider other platforms in our future product development roadmap.

Latest update makes the watch die quickly

The most recent update makes Apple Watch count the monitoring sessions as a workout - this makes the watch die quickly, which is a problem if you need to wear the watch continuously for many hours. The battery used to last ~12 hours while monitoring continuously, now the watch dies after ~7 hours of monitoring. We reached out to the support email but have not received a response, hopefully there’s an updated fix soon. Prior to this we had no complaints!!

JT00055

4 months ago

Response from developer

Thank you for your feedback, we appreciate it. We are currently working on an update that will address this issue, and will include it in the next update. We welcome your ongoing feedback, and thank you for sharing it. The EpiWatch Team

Don’t waste your time

I found an article online praising EpiWatch. I read how it was the only FDA approved app. Once I tried to create an account, it then requires a prescription from your doctor. Which was fine. What they don’t disclosed up front is the annual cost of $220 to use the app. You don’t find this out until after you downloaded the app, create the account, have your provider send you a script, send the script to the app, the app has to approve your script. Then after all that, you are hit with a fee of $220. Please don’t waste your time and energy.

Peanut010901

4 months ago

Response from developer

Thank you @Peanut010901 for your feedback, and we are sorry to hear that you were not expecting a subscription cost for tonic clonic seizure detection and alerting. We try to make it clear in our offering that there is an in-app purchase required for the subscription. We do suggest that because EpiWatch is FDA cleared, and includes a prescription requirement, you submit to your insurance provider for reimbursement. It is also FSA and HSA eligible. We frequently offer promotional monthly and annual subscription pricing. Please feel free to message us at troubleshooting@epiwatch.com for additional details and support.

How does this work

There is little information to find to demonstrate how this works. I see no way to log information or no notifications that insure it is monitoring or not. They were quick to activate my account once I uploaded the prescription (less than 12 hours) and the test alert and calls worked well for everyone, but that’s it. Having some reassurance or at the least an official video that shows what the app looks like both from the phone, and from the actual watch would be helpful. Also I am a parent with my child’s watch and child’s apple id paired to my phone so that would need a separate video than an adult monitoring their own. Thankya

bamboozledMOM

6 months ago

Response from developer

Thank you for your feedback, it always helps us understand where we can improve. We have added a video to our FAQ section on our website (www.epiwatch.com), with a link to the video under 'How Do I Set Up My EpiWatch Account'. Once your subscription is active, and monitoring is turned on by pressing the blue 'Monitor' button on the watch face, you will see a blue MONITORING message at the top of the watch face, indicating that monitoring is active. Please reach out to us with any additional questions at troubleshooting@epiwatch.com.

Caregiver -Kathryn Gurley

This App alerted our son Ben, who has Epilepsy and Ventricular Tachycardia. The App alerted Ben BEFORE he had a tonic-clonic or grand mal seizure! It is very dark out, and Ben’s blood sugar was low. Ben drank some ginger ale, and Ben did not go into a seizure because of this App! We are SO GRATEFUL! We were in the same room and heard the ding, then a ten-second countdown to alert caregivers, which Ben stopped because we were with him. We have NEVER had an APP ( and we have tried them ALL alert us before a seizure! This is Brilliant, THANK YOU EpiWatch! 🙏

KGurley2121

7 months ago

Were New

where do i purchase the Epi Watch? my 11yr old she has Epilepsy,Multiple Seizures,Also Brain Disorders.. not sure how all this product works but hoping this will be able to help her

NikkiGarcia2