App doesn’t work
Shame on the management that created this app. If any are still employed, fire them immediately. App does not work and therefore the plugins are useless. Terrible terrible waste.
Dead app
This app no longer recognizes WiFi networks. The last update was 5 years ago, so either the developers died of Covid or they have abandoned their app. - this app. I have six of these plugs and can't get the app to recognize a WiFi network.
Can’t connect to Alexa
The in-app instructions say to type in “EQUES elf” into the “Skills & Games” part of the Alexa app to be able to log in and connect the device, but when you search for that on the Alexa app, nothing comes up! It cannot be connected to Alexa which is why I wanted this smart plug.
Figured it out for Google home
I don’t even know if this is still being developed on, but here we go.
I got four of these from my father in law. We both like tech, and I guess he couldn’t figure them out. I had the same problem he did, but have more patience, they would fail when trying to connect to my WiFi. I noticed they use 2.4Ghz. I have a tri-band router that should auto connect to the right frequency. I guess this was not the case. I let them sit for about 4 months and decided to try again.
I took one device and setup a 2.4Ghz guest network on my router and connected my phone to it. I ran the app setup and the plug was discovered and connected in about thirty seconds. I tested the on/off switch and it worked.
I then reconnected my phone to my primary network, opened Google home, added a device that works with Google, searched eques elf, et voila!
I’m rating 3 because it works, however, I had to provide my own IT support.
I got four of these from my father in law. We both like tech, and I guess he couldn’t figure them out. I had the same problem he did, but have more patience, they would fail when trying to connect to my WiFi. I noticed they use 2.4Ghz. I have a tri-band router that should auto connect to the right frequency. I guess this was not the case. I let them sit for about 4 months and decided to try again.
I took one device and setup a 2.4Ghz guest network on my router and connected my phone to it. I ran the app setup and the plug was discovered and connected in about thirty seconds. I tested the on/off switch and it worked.
I then reconnected my phone to my primary network, opened Google home, added a device that works with Google, searched eques elf, et voila!
I’m rating 3 because it works, however, I had to provide my own IT support.
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Alexa skill gone
Looks like the Alexa skill is now gone making these devices next to worthless. I have about 10 of them I’ll have to replace.
