Love it
Great data center company and their portal is super easy to use and their app as well!
Fix IBX Check Out
This app is great when it works, but right mow it is broken. IBX Check In/ Check Out is a nice feature, Check In in seconds and through security in a breath. Check Out however is broken. Started getting an error message every time checking out via app since last update. IBX security is no help and support option/e-mail no longer works. Please fix
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Tech Portal app
Must have app if your a Datacenter engineer. Literally, you must have this app if you want to work with Equinix. They keep improving the app and web portal. I just can’t understand the hole pin thing and always needing to reenter it.
Remote Check-in
Is the option to check in and out of the data centers still
Available? I haven’t been to out cage in a while. When I rolled up to the parking lot I got a message about merging accounts and the remote check-in wasn’t there anymore
Available? I haven’t been to out cage in a while. When I rolled up to the parking lot I got a message about merging accounts and the remote check-in wasn’t there anymore
The worst app ever
Not sure why they even bother creating this app,
I was excited to use it as the functionality is decent. I can do most of the activities here.
But the login process makes the app useless
EVERY time I use the app I need to go through the following steps , even after I setup the pin and biometric to on
- Click the app
- enter username / password on ecp
- veri mfa on email
- set the pin again ( set as in initial setup, enter two times
I’m back to using the browser again
Hope the Equinix developer reads this. From the quality of the app, I’m not so optimistic
I was excited to use it as the functionality is decent. I can do most of the activities here.
But the login process makes the app useless
EVERY time I use the app I need to go through the following steps , even after I setup the pin and biometric to on
- Click the app
- enter username / password on ecp
- veri mfa on email
- set the pin again ( set as in initial setup, enter two times
I’m back to using the browser again
Hope the Equinix developer reads this. From the quality of the app, I’m not so optimistic
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Bugs bugs bugs
It was working, then broken for the longest time. Login issues, always have to login and biometric settings don’t save or work. They fixed it again (probably by accident) and it worked for a couple weeks until the latest update broke it again. Wish there was a way to roll back, shouldn’t have updated
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Terrible
Log in too slow.
PIN code and biometric don’t work.
Unable to create inbound ticket.
Useless!
PIN code and biometric don’t work.
Unable to create inbound ticket.
Useless!
iOS17のFace IDの対応が遅い
iPhone15promax使用だが、Face IDでのログインをオンにしていてもオンにしろと指示が出るので開発者は薬でもやってるのかと思った。
Buggy
Seems every other release they're breaking something in the app. Latest 2 updates reset the login and broke biometric logins. You'd think they'd test their "bug fixes" before blindly releasing them. Guess the mantra of "Move fast and break things" applies even here...
From 4 to 1 Stars
Can’t even load the app (iOS 15.4.1 iPhone 12 Pro). At some point during pandemic they fixed most of glitches I had spotted. Now it’s completely broken again. Everybody has given up using the app and defaults to the browser version. This is not what you expect from such a reputable data center operator.
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Broken for a longer time
For quite a while now the app won‘t go passed a spinning circle on a white screen. Had been holding my breath for it to get fixed, but sadly Situation has not changed and have now given up on trying.
Not a 2 app
I’m creating a work visit with the app after posting this review, as I’m parked in front of one of their data centers. Been coming here for over a decade, owners have changed services has not. This app makes my life easier.
先に進めない
ログイン後、プライバシーポリシーの画面から先に進めない。下のボタンが画面サイズ的に表示されずにタップができないのかもしれない。
app used to work
constant loading issues, just straight up crashes.
Can’t login Anymore
Can’t login since I upgraded to the new version. Useless.
Can not use to schedule “Work Visits”.
The app is very buggy and the process to open any tickets is very convoluted.
Also, Equinix annoyingly is not requiring “Work Visit” tickets to go to the data center but when creating these types of tickets with this app it will put a random time that is different than the “time slots” you pick. The website does not have this issue.
The QR code for your profile in this app is now useless because each “Work Visit” generates a new QR code, if you go to the data center 10 times you will have 10 different QR codes, crazy.
I see no reason to have this app on your phone, useless.
Also, Equinix annoyingly is not requiring “Work Visit” tickets to go to the data center but when creating these types of tickets with this app it will put a random time that is different than the “time slots” you pick. The website does not have this issue.
The QR code for your profile in this app is now useless because each “Work Visit” generates a new QR code, if you go to the data center 10 times you will have 10 different QR codes, crazy.
I see no reason to have this app on your phone, useless.
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Login data not saved after app update
Every time there’s an app update on the store, you are logged out and forced to login again. And after the update, login data are reset every time you close the app until you reinstall it completely.
Not working anymore
Unable to login on iPhone SE after last update. Support contacts not working. Terrible experience.
Can’t log in anymore
App just spins and you can never get logged in.
It’s broken
I have not been able to login for at least 10 days and other people are also having this problem.
