EquityZen User Reviews

Customer Experience

Positive experience44.4% of reviews
Neutral3.7% of reviews
Negative experience51.9% of reviews

~ Based on 27 written reviews from the US App Store.

Is EquityZen Safe?

EquityZen appears mostly safe based on user ratings. AppsHunter Safety Score for EquityZen is 78/100.

This assessment is based on 84 user ratings, with an App Store average of 4/5.

Safety Analysis

72.6% of ratings point to a safe experience
4.8% of ratings suggest some concerns
22.6% of ratings point to a risky experience

~ Based on 84 App Store ratings for EquityZen.

Is EquityZen Legit?

EquityZen appears legitimate, with a few gaps. AppsHunter Legitimacy Score for EquityZen is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Face ID

Please add Face ID so I don’t have to login so much

Gets the Job Done

The app works smoothly and I’ve used it to make several investments. They’ve made the entire process fairly straightforward and smooth.

There are a couple minor improvements that could be made.
1. Support Google Auth in the app just like is supported in the web version.
2. On your portfolio it would be nice to also be able to see not only the amount you invested in total but what the total in current valuation is (a projection based on the latest cap table entry).
3. Make it easier to invest with an IRA account (this is a harder one I’m sure).

Other than that I’ve got no complaints. It’s a great way to get positions in pre-IPO companies.
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Full of bugs and substandard

What’s the point of asking share price when gauging interest. We have absolutely no knowledge of the company valuation and the outstanding shares. It’s comical to ask that.

Can't login with SSO in app

The website allows you to sign up using Google SSO but the app doesn't. It's a huge oversight which makes this app completely useless for me.

Can’t get past first screen

I love EquityZen and want to use the app but can’t log in. I signed up with Google and the app only supports username/password.

Overall a great platform for fairly priced private equity at small buy in amounts.

Customer service is limited and i hope has improvement in the future but from my personal experience with secondary market platforms and brokers the pricing for the deals are very good for small investments and the 5 percent fee is low in comparison. Docs are easy to access and it’s easy to check in to see the progress of the transaction. I’ve been using this service in conjunction with other platforms/brokers for about 2 years.
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How do I login with google account?

I login with with google account on the website. I don’t see that option on the app. Isn’t that a basic feature?

New version is terrible

Can’t scroll open listings. Bugs out on what you’re trying to click on. Every time I even try to give the frown face feedback on new layout it says “oops! We’ve encountered an issue” lol. Fitting. Need to be on desktop to do anything meaningful. How do you let something like this go live?

No SSO

You can only log in with username/password. I signed up for Equityzen with Google SSO so guess I cant use the app.

Update 8/21: Even after they remade the app and put all that work into a UI refresh, still no SSO. Come on, this is basic app development.

No SSO

You can only log in with username/password. I signed up for Equityzen with Google SSO so guess I cant use the app.

No Face ID support

App is never updated. Have to log in every single time.

Add Face ID please

Have to log in every time I use the app

Every time I use the app I need to re enter my login credentials

Terrible App

Not sure why the ratings are so high on for this app. Either the other reviews are fake or the people are blind. Offerings are extremely scarce and you rarely have a chance to actually get in on them. Almost every time I open the app I have to log in again. There are many other platforms that offer superior opportunities to investing in private companies. App is terrible and business model is dreadful. When you buy into an offering, you don’t even get shares. Because of this, it is extremely difficult to get your money back unless the company goes public.
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Cool concept, hardly works

Applied to invest in a company and received an allocation. Unfortunately shares for sale were l repurchased by the company itself a month later and I never got the opportunity to buy. Conceptually this is a very good service, but you should expect that your deal will never close if you’re actually getting a good deal...
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Endless password reset loops back to their website.

Incredibly annoying when the most basic of functions doesn’t work. Fix it!

Usability and accessibility disaster

It is clear that the developer did not spend five minutes considering navigation or user experience. The app is completely unusable for visually impaired users who use the iOS built inscreen reader voiceover. Buttons are not labeled correctly, the app is sluggish and unusable on the latest iPhone and most of the controls cannot be interacted with. Will take my money and invest somewhere else.
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Do not invest

There are some serious issues with this marketplace. Zero customer support.

Dark mode Please 🙏

The app works fine.
The notification are limited but would like to know about new offerings
Also would be nice to have faceid

FIVE STARS

FIVE STAR APP

Very high quality

I’m blown away by the UI on this app. Well done EquityZen team. Thank you!