If I had a choice I would not use it.
There is a review from two years ago that
lists a set of issues - nothing has changed (e.g. passwords not integrated with keychain). The maintenance function only allows items to be entered and then you can not edit them and there doesn’t seem to be ability to attach notes.
Nothing has changed in the last few years but they have introduced an AI Agent for support. Which has made it even more annoying to try and get support. It keeps responding telling you how to log a request, even though you have followed the process and just want to know whether it is being actioned.
lists a set of issues - nothing has changed (e.g. passwords not integrated with keychain). The maintenance function only allows items to be entered and then you can not edit them and there doesn’t seem to be ability to attach notes.
Nothing has changed in the last few years but they have introduced an AI Agent for support. Which has made it even more annoying to try and get support. It keeps responding telling you how to log a request, even though you have followed the process and just want to know whether it is being actioned.
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Garbage
This app is unreliable, poorly designed and frustrating to use. Frequent crashes, terrible UX. Core tasks, such as submitting a maintenance request, often can’t be completed on a first attempt, or at all.
Everything you need to know about the priorities of the developers can be summed up by this app’s lack of support for accessibility, and the recurring use of the same three-word descriptions for their infrequent updates.
Everything you need to know about the priorities of the developers can be summed up by this app’s lack of support for accessibility, and the recurring use of the same three-word descriptions for their infrequent updates.
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Great app
Great app for my building- had used a few over the years and this is easily the best so far.
A BIG OL MESS
the erin app is TERRIBLE. it constantly logs you out, it constantly has glitches and will crash when trying to use it.
I now can’t make maintenance requests in the app without it crashing
I now can’t make maintenance requests in the app without it crashing
Lag in Maintainance List
There's a bad lag in the Maintainance List and we have to force shut the app after looking at old jobs as the back button just freezes! Please fix asap as we pay alot for this app!
