EseeCloud(IP Pro, VR Cam) Reviews: Is It Legit?

EseeCloud(IP Pro, VR Cam)
EseeCloud(IP Pro, VR Cam)
Guangdong Juan Intelligent Technology Joint Stock Co., Ltd

Customer Experience

Positive experience25.0% of reviews
Neutral7.1% of reviews
Negative experience67.9% of reviews

~ Based on 1,989 written reviews from the US App Store.

What users say about EseeCloud(IP Pro, VR Cam)

Is EseeCloud(IP Pro, VR Cam) Safe?

EseeCloud(IP Pro, VR Cam) appears mostly safe based on user ratings. AppsHunter Safety Score for EseeCloud(IP Pro, VR Cam) is 80/100.

This assessment is based on 6,336 user ratings, with an App Store average of 4/5.

Safety Analysis

74.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
22.5% of ratings point to a risky experience

~ Based on 6,336 App Store ratings for EseeCloud(IP Pro, VR Cam).

Is EseeCloud(IP Pro, VR Cam) Legit?

EseeCloud(IP Pro, VR Cam) appears to be a legitimate app. AppsHunter Legitimacy Score for EseeCloud(IP Pro, VR Cam) is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What a scam !! Not working!!

My system has been online for many years. Recently things began to happen when lots of ads appeared during startup.
Now nothing works….. seems like $$$ may be the issue. They are discovering ways to extract it from clients

Stopped working

The newest app won’t work and just crashed now on load up. It has worked for years before this

Update step backwards

Can not even connect to my system any more , broken what used to be good , too many ads and now I can not view on my phone , well done heres to progress

잘 쓰고있는데 갑자기 회원가입???

잘 쓰는데 어느날부터 광고가 무작위로 뜨더니 오늘은 아ㅖ 진입도 안되고 갑자기 회원가입 모드로.. 할수 없이 회원가입하고 로그인 하니 기존셋팅 모두 없어지고 초기화 되어 설정을 처음부터 하도록 하다니..업그레이드 안내도 없고..황당하다.
이제 cctv 바꿔야 할듯!!

垃圾的不行

要不是买的这款摄像头必须用这个软件,我是绝对不会用这个软件的,首先最基本的功能都要收费,其次开屏广告多的要命,最最主要的是,你作为一个监控软件,让用户能快速看到监控画面是最基本的吧,每次打开都得加载老半天,还经常加载失败,万一真有什么事,你能负得起责任吗???有没有为用户的安全考虑!!!太垃圾了

New update sept 2026 deleted device

The new update forces logout and to reregister and now won’t connect to the device

Don’t buy it or use it

This worked ok for a while but every update made it less useful. And the last one made it so none of our equipment will connect to the app so it can be viewed from the phone rendering all our cam uselessthey want you to use the cloud for a fee and it’s a bad deal.
Chinese junk don’t waste your money on it
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too many buy cloud storage

overall good but the pop up buy cloud stoage get ai alerts are way out of control and really thinking of just getting rid of this

Clear camera

I needed this click camera as it was inconspicuous. It is serving its purpose well and is extremely clear, even at night. If I could change anything it would be app related, moving the siren off the main page.

Device reorder needed, fewer ads

The app is good. Replay of a dual lens camera on a newer iPad is a bit odd.
Need a way to reorder the devices in the list. Latest device additions go to the top. Should be able to reorder as needed (send to the top is not sufficient).
Aggressive advertisements are annoying when trying to investigate an alert. None will entice me to subscribe when I’m investigating an event.
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CAM

Amazing

Ads and freezing

There are way too many unskippable ads. Some of them force you to wait until they’re over before you can even access and view your own security cameras.

I understand that subscriptions and ads are common nowadays, but this is a security product. What happens if there’s an emergency and you need to check your cameras immediately, but you’re forced to sit through an ad first? In situations like that, every second can matter.

On top of that, the app sometimes freezes or takes a while to load because the software can be very slow. Between waiting for ads, dealing with freezing, and waiting for the cameras to load, it can take far too long just to see what’s happening on your own property.

If customers already paid for the cameras, they should be able to access their live camera feeds quickly and reliably without advertisements or slow software getting in the way. Ads should never interfere with a feature that people rely on for their safety and security. The main priority should be giving customers fast and dependable access to their cameras when they need them most.
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Hate it

Hate that have to pay monthly fees

Needs work done on it

On the first day of using this app it worked good I am running 5g data and vpn and it lags quite badly could we please have it running good I do like the option to save to the cloud if someone steals your machine you still got the account I give it three stars please make it send smoothly thanks.

The best

Love the vr cam the the best picks up just about everything that’s come in the yard

Commercial

While you permit commercial they stole my home

Camera App & 1TB NVR

The product quality is excellent but the app on my phone sends me made asking to signup for cloud storage and added features. And the sign up is wired currency not in Aud$ or PayPal payment. Anyway I hate storage of my private home CCTV data in the cloud for cyber criminals to a access.
I got enough storage on the NVR absolutely NO NEED pushing for cloud storage. I don’t mind paying a yearly software update but don’t like to sign up for cloud storage.
I feel sorry Hiseeu go excellent product but app developer is ruining its image.
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From functional to Evil

This app used to be functional. You could monitor your cameras without issues. Now there are ads popping up at every step. If you have an emergency, this app will put you and your household in danger.
Pure evil.
Avoid at all costs.

Looking through a letterbox

A recent update caused the live view to be restricted on the ipad. It is like looking through a letterbox and cuts off a large percentage of the image. I just did the latest update hoping it would fix this horrible problem but it did not fix it. Come on developers you can do better!

Sound

The app needs to be updated about the sound quality. Can’t hear very well and it echoes or goes in and out all the time. No it’s not the camera either.