ESET VPN Reviews: Is It Legit?

Customer Experience

Positive experience44.6% of reviews
Neutral10.8% of reviews
Negative experience44.6% of reviews

~ Based on 65 written reviews from the US App Store.

What users say about ESET VPN

Is ESET VPN Safe?

ESET VPN appears safe based on user ratings. AppsHunter Safety Score for ESET VPN is 86/100.

This assessment is based on 582 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.9% of ratings point to a safe experience
5.4% of ratings suggest some concerns
12.6% of ratings point to a risky experience

~ Based on 570 App Store ratings for ESET VPN.

Is ESET VPN Legit?

ESET VPN appears to be a legitimate app. AppsHunter Legitimacy Score for ESET VPN is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

よくわからない

システムやPCなどに詳しくないので、守られているのかわかりません(^^;;

Response from developer

Hello, feel free to contact us at: play@eset.com if you have some questions. We are ready to help you.

夜になると?

ヨーロッパや南米の地域が繋がりにくいと感じる。

Response from developer

Hello, sorry for the problems, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to resolve it and would be grateful if you would update the app review later. Thank you very much!

Eset Home Premium VPN

Watch out! Eset is willing to sell you as many licenses as you need for Eset Home Premium, but limits their VPN inclusion in the deal to just (3) *read the fine print.
This is ridiculous! If you buy a license for a version with a VPN, every license should be covered, I bought (4). I worked with their support on this issue to no avail, just got quoted their “policy” and offered an upgrade for $168 to get Ultimate and have more VPN licenses available to match my original purchase qty. I have use Eset at home and specified it in work environments, working as an IT professional for over 20 years. I will not continue to do so or recommend it to my friends and professional peers any longer. Not sure what the rationale was behind making this a policy, but it signals “go find a better vendor somewhere else” to me.
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Response from developer

Hello, you are right; the usage of the VPN service differs depending on the number of devices purchased. If you purchase ESET Home Security Premium for one to ten devices, you always have access to the VPN for three devices. If you purchase ESET Home Security Ultimate for one to ten devices, you always have access to the VPN for ten devices. You can also find this information at: https://www.eset.com/us/home/protection-plans/. Scroll down to 'What's included' and check the box next to 'Unlimited VPN Traffic'. Please feel free to contact us at play@eset.com if you have any further questions.

John Bentley

Always turning off and Auto connect doesn’t work properly

Response from developer

Hello John, apologies for the issue. If the issue persists, contact us at: play@eset.com so we can have a look. Thank you

🇮🇳インドがないのが残念

VPNに期待して高いセキュリティソフトを買ったがインドサーバーがなくてガッカリ。同じ系統のWindscribe VPNにはあるので今後はそっちに乗り換えます。もう少しサーバーの選択肢を増やしてほしいです。

Response from developer

Hello, server India is available in ESET VPN when the Ultimate package is purchased. The list of available servers for Premium and Ultimate versions is listed at: https://www.eset.com/us/home/eset-vpn/ Feel free to contact us at: play@eset.com if you have more questions.

Good

Better dark mode app symbol please.

Response from developer

Hello, thank you very much for your suggestion :)

Fixed - Thanks Devs

Thank you - VPN works and I have changed rating to 5 stars as previously mentioned :)

Protcol doesnt work after update

Ios app cant connect to ipsec but support gave me work around to use another protocol to connect

Keeps disconnecting

Not sure why but this keeps disconnecting. Only when I click the app it reconnects. Then it silently disconnects.

端末初期化後は安定

繋がらなくなった事と、色々不安定になり面倒くさくなって端末初期化した。
その後は途切れることもなく普通に安定している。
切り分けできない場合は初期化に限るな....

Response from developer

Hello, can you please contact us at: play@eset.com and provide more information about the issue, so we can have a look? Thank you

VPN Issue Fixed

VPN stopped working again. I uninstalled the app and then, reinstalled it. Then, I changed the internet port at the bottom of the start screen for ESET VPN to 443. Now, it’s working again. Others may need to select a different port for theirs to work.

Response from developer

Hello, please contact us at: play@eset.com and provide more information about the issue, so we can have a look. Thank you!

Broke after update

After most recent update of late May 2026. IKEv2 protocol stopped working, constantly requiring password of Subscription…. Wth….. fine, switching to UDP and TCP and Stealth and what not…. They work intermittently and varied among different servers….. Reinstalled ios app then re-activated subscription on ESET home and on ios device to no avail…. What humbug is this….
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Response from developer

Hello, can you please contact us at: play@eset.com and provide more information about the issue, so we can have a look? Thank you

Not working

Not working after the last update please fix the problem quickly

Response from developer

Hello, can you please try to reinstall the application ESET VPN? If it does not help, contact us at: play@eset.com so we can investigate it. Thank you

ESET vpn

Very good and excellent vpn

App Fails to open

iPad & iPhone apps don’t work anymore. Updated to latest version.

Problematic

I am going to need to uninstall this. It prevents access to all kinds of ordinary websites and seems to make on line shopping really hard. I keep getting error messages about not delivering to Singapore (or wherever) and BBC sounds doesn’t like it either! Not an improvement to my life.

メーカー品で安心できそうです。

パソコンでesetを使っているので
安心できるvpn接続にしました。

Easy and secure

Very simple and effective

とても安心

めっきり迷惑メールが来なくなってスマホ不信になってから完全ではないけどすごく安心出来ています。

ESET VPN

Grande difficulté à installer. Décision: ne pas utiliser sur ESET. Produit inutile, car il ne fonctionne pas du tout. Leurre à éviter à tout prix.