ESET VPN User Reviews

Customer Experience

Positive experience42.9% of reviews
Neutral8.9% of reviews
Negative experience48.2% of reviews

~ Based on 56 written reviews from the US App Store.

What users say

Is ESET VPN Safe?

ESET VPN appears safe based on user ratings. AppsHunter Safety Score for ESET VPN is 85/100.

This assessment is based on 502 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.3% of ratings point to a safe experience
5.8% of ratings suggest some concerns
13.9% of ratings point to a risky experience

~ Based on 502 App Store ratings for ESET VPN.

Is ESET VPN Legit?

ESET VPN appears to be a legitimate app. AppsHunter Legitimacy Score for ESET VPN is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

John Bentley

Always turning off and Auto connect doesn’t work properly

Response from developer

Hello John, apologies for the issue. If the issue persists, contact us at: play@eset.com so we can have a look. Thank you

Good

Better dark mode app symbol please.

Response from developer

Hello, thank you very much for your suggestion :)

Fixed - Thanks Devs

Thank you - VPN works and I have changed rating to 5 stars as previously mentioned :)

Protcol doesnt work after update

Ios app cant connect to ipsec but support gave me work around to use another protocol to connect

Keeps disconnecting

Not sure why but this keeps disconnecting. Only when I click the app it reconnects. Then it silently disconnects.

VPN Issue Fixed

VPN stopped working again. I uninstalled the app and then, reinstalled it. Then, I changed the internet port at the bottom of the start screen for ESET VPN to 443. Now, it’s working again. Others may need to select a different port for theirs to work.

Response from developer

Hello, please contact us at: play@eset.com and provide more information about the issue, so we can have a look. Thank you!

Broke after update

After most recent update of late May 2026. IKEv2 protocol stopped working, constantly requiring password of Subscription…. Wth….. fine, switching to UDP and TCP and Stealth and what not…. They work intermittently and varied among different servers….. Reinstalled ios app then re-activated subscription on ESET home and on ios device to no avail…. What humbug is this….
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Response from developer

Hello, can you please contact us at: play@eset.com and provide more information about the issue, so we can have a look? Thank you

Not working

Not working after the last update please fix the problem quickly

Response from developer

Hello, can you please try to reinstall the application ESET VPN? If it does not help, contact us at: play@eset.com so we can investigate it. Thank you

ESET vpn

Very good and excellent vpn

App Fails to open

iPad & iPhone apps don’t work anymore. Updated to latest version.

Problematic

I am going to need to uninstall this. It prevents access to all kinds of ordinary websites and seems to make on line shopping really hard. I keep getting error messages about not delivering to Singapore (or wherever) and BBC sounds doesn’t like it either! Not an improvement to my life.

Easy and secure

Very simple and effective

ESET VPN

Grande difficulté à installer. Décision: ne pas utiliser sur ESET. Produit inutile, car il ne fonctionne pas du tout. Leurre à éviter à tout prix.

Crashes

App is fast but it crashes many times. Difficulty connecting

You’ve done nothing

They’ve taken my money $80 haven’t done anything no app no communication nothing they just took my money and walked away. Do not use this app.

Response from developer

Hello, apologies for the issue. Feel free to contact us at: play@eset.com if you have some questions or are looking for some help.

Hors réseau

Fonctionne bien même en mode avion et en Colombie ..!

Outstanding

I was told to get ESET when I was hacked a few years ago, and zero issues since , Thank you

Peace of Mind

I just put ESET on my cell phone also, and it gives me peace of mind to know that I’m protected against people who are hacking our information.

Not Good

Extremely difficult to activate this VPN.
I always receive an error message.
I give up.

Response from developer

Hello, can you please contact us at: play@eset.com and provide some information about your subscription, so we can have a look? Thank you!

Protected

In this day and time of scammers it’s feels good to be protected!