Don’t buy
This company takes orders but doesn’t fulfill them. They just take your money and avoid responding to any correspondence. Not trustworthy. Save yourself the trouble and keep your money. I haven’t been refunded nor have I received my order.
CLOSED! DO NOT ORDER!!
Without any notification to their customers, eshakti has closed its doors…yet is continuing to take orders and money. Please beware and DO NOT continue to utilize them.
Do not believe the emails of how “their vendors/suppliers aren’t sending quality fabrics”. I was wondering why the last 2 orders I placed took over 10 weeks, and one of them was never sent. Turns out they are closed. Go figure.
Highly disappointed with this snake-like behavior when I’d been purchasing from them almost since their inception. Deceitful, dishonest, and thieving. Sad to see that go down.
Do not believe the emails of how “their vendors/suppliers aren’t sending quality fabrics”. I was wondering why the last 2 orders I placed took over 10 weeks, and one of them was never sent. Turns out they are closed. Go figure.
Highly disappointed with this snake-like behavior when I’d been purchasing from them almost since their inception. Deceitful, dishonest, and thieving. Sad to see that go down.
Show more
Was good, terrible now.
Clothes and customer service was great. I a, still waiting for 2 dresses one since February. Nothing yet. No response from customer service. Going to ask for my money back.
Took my money and will not refund it
I ordered 3 items from eshakti in March 2024. They were unable to fulfill the order and agreed, via email communication, to a refund. It is now August 2024 and they have not refunded my money nor will they respond to my emails or phone messages. They owe me $330. Do NOT order from this company
DO NOT BUY FROM THEM!!!
I’ve been a patron of eShakti for a decade. I must own over 40 of their custom cut garments and have been 100% satisfied with them until recently.
In March 2024 I place two orders totaling over $3000 USD. Late May I finally received five of the 45 garments I’d ordered. When I checked the app to see when I might receive the rest of my order, the app claimed that the entire order had been delivered. Website claimed the same. I called them and was placed on hold by an automated system until the same automated voice informed me that their customer service reps were busy so I should leave a message. I did. I’ve called every week (sometimes multiple times) since June 1. I’ve also sent SEVEN emails. I’ve received ZERO responses from them.
Meanwhile, they’ve launched a new app for their Western customers called Zapelle. Apparently, they have time/ability to expand but not to serve longtime loyal customers. I’ll be going to a consumer advocate service and my local consumer advocate investigative reporter next.
DO NOT WASTE YOUR TIME/MONEY WITH ESHAKTI!!!
In March 2024 I place two orders totaling over $3000 USD. Late May I finally received five of the 45 garments I’d ordered. When I checked the app to see when I might receive the rest of my order, the app claimed that the entire order had been delivered. Website claimed the same. I called them and was placed on hold by an automated system until the same automated voice informed me that their customer service reps were busy so I should leave a message. I did. I’ve called every week (sometimes multiple times) since June 1. I’ve also sent SEVEN emails. I’ve received ZERO responses from them.
Meanwhile, they’ve launched a new app for their Western customers called Zapelle. Apparently, they have time/ability to expand but not to serve longtime loyal customers. I’ll be going to a consumer advocate service and my local consumer advocate investigative reporter next.
DO NOT WASTE YOUR TIME/MONEY WITH ESHAKTI!!!
Show more
