Best e-signature app
Fast and Easy
Muy mal
Response from developer
Hola, lamentamos que haya tenido ese problema. Esto no es habitual y queremos ayudar. Por favor, envíe un correo a support@esign.com con el documento o más detalles, y lo revisaremos de inmediato. Gracias por usar eSign.
It sends a verification code, I type it in and then it’s stuck loading forever
Response from developer
Hi Tommy, we apologize for the frustration this caused. We fixed this issue in update 2.0.11—please update the app and try again. We appreciate your patience!
In app premium not honored
Response from developer
Hi trwss, we recently discovered an issue that affected a small number of users, where subscriptions weren’t unlocking properly. This has since been resolved in our latest update. Unfortunately, refunds for in-app purchases must be handled through Apple, but if you're still having trouble accessing your subscription, please reach out to our support team, and we’ll make sure you get the access you paid for.
Не работает!
The best one out there
Response from developer
Thanks for your kind words! We're glad you're enjoying eSign and finding the features useful. Let us know if there's anything we can do to make your experience even better.
Rubbish
Review
Doesn’t work after update
Response from developer
We sincerely apologize for the inconvenience you've experienced. We've resolved the issue in our latest update, version 2.0.6. Please ensure your app is updated, and if you encounter any further issues, don't hesitate to contact us at support@esign.com!
iPhone App Bugs
Response from developer
Hi Mitch, we're glad to let you know that the issue you've been experiencing has been addressed in our latest update, version 2.0.6. Please make sure your app is updated to this latest version. If you're still encountering any problems, don't hesitate to reach out to us at support@esign.com!
Barely functioning
Response from developer
Hi Zekemay, the issue you've been experiencing has been addressed in our latest update, version 2.0.6. If you're still encountering any issues, please reach out to us at support@esign.com. Thanks!
Awesome
Good. Got recommended from Bruce Rivers, on YouTube.
Supports login by Apple ID, thank you!
Pricing is reasonable for covering document signing requests, considering how many features are available for free, including two factor authentication and storage.
Bruce river
Waste of money
Response from developer
Thank you for the feedback, and we're sorry for any frustrations our app caused. The error message you received is most likely due to an expired session, from closing the app within the editor. Regarding downgrading your subscription, this must be done through Apple by going to your phone's settings (see here: https://support.apple.com/en-us/HT202039).
Solid app for price
Response from developer
We really appreciate your feedback! Regarding templates, we're working on an update that will include the ability to use templates within the app, allowing sign requests to be sent with only a few taps.
Simple and great
App works horribly
What am I paying $10 per month for?
Response from developer
Hello, thank you for the feedback. The issue you described often happens if you select "Sign out of all" within our web app, and then attempt to sign a document within the iOS app without logging back in. To resolve this issue, you would need to log back in on the iOS app.
