eSign App User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral0.0% of reviews
Negative experience45.5% of reviews

~ Based on 22 written reviews from the US App Store.

What users say

Is eSign App Safe?

eSign App appears safe based on user ratings. AppsHunter Safety Score for eSign App is 95/100.

This assessment is based on 759 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 759 App Store ratings for eSign App.

Is eSign App Legit?

eSign App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for eSign App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best e-signature app

Best app yet ! Very User friendly

Fast and Easy

Fast and straight forward

Muy mal

El documento está en blanco solo aparece la firma y no aparece los detalles que tenía en el documento

Response from developer

Hola, lamentamos que haya tenido ese problema. Esto no es habitual y queremos ayudar. Por favor, envíe un correo a support@esign.com con el documento o más detalles, y lo revisaremos de inmediato. Gracias por usar eSign.

It sends a verification code, I type it in and then it’s stuck loading forever

Its so frustrating. Made me lose a bunch of time with clients. Need to fix this glitch.

Response from developer

Hi Tommy, we apologize for the frustration this caused. We fixed this issue in update 2.0.11—please update the app and try again. We appreciate your patience!

In app premium not honored

I paid for the in app monthly subscription. I got an error, got charged and then the app didn’t update/unlocked what I paid for. The app subscription was “active” when accessing my subscriptions through Apple but the app showed I had the free version. I requested a refund multiple times and never got it. The developers/support never got back to me after submitting their contact forms.
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Response from developer

Hi trwss, we recently discovered an issue that affected a small number of users, where subscriptions weren’t unlocking properly. This has since been resolved in our latest update. Unfortunately, refunds for in-app purchases must be handled through Apple, but if you're still having trouble accessing your subscription, please reach out to our support team, and we’ll make sure you get the access you paid for.

Не работает!

Пока не исправите будет 2 звезды!

The best one out there

I have used several eSign apps but this is by far the best one. It’s free and gives you a certificate that the document you requested to be signed by other individuals are signed. It also gives you an update through email if you signed up to know the status of the documents to be signed by others. Thank you.
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Response from developer

Thanks for your kind words! We're glad you're enjoying eSign and finding the features useful. Let us know if there's anything we can do to make your experience even better.

Rubbish

Wouldn’t allow me to sign where I needed to, and no facility to edit. Rubbish. Don’t waste your time.

Review

It’s good

Doesn’t work after update

When you go to fill out/edit a document and then save the document after you go to request signatures the document doesn’t save the information you put in at all…. Needs fixed ASAP!

Response from developer

We sincerely apologize for the inconvenience you've experienced. We've resolved the issue in our latest update, version 2.0.6. Please ensure your app is updated, and if you encounter any further issues, don't hesitate to contact us at support@esign.com!

iPhone App Bugs

Randomly when I use the iPhone app when I go to sign my part of a doc it just keeps kicking me off the app.

Response from developer

Hi Mitch, we're glad to let you know that the issue you've been experiencing has been addressed in our latest update, version 2.0.6. Please make sure your app is updated to this latest version. If you're still encountering any problems, don't hesitate to reach out to us at support@esign.com!

Barely functioning

I installed so I could create a form, yet upon using the edit/fill feature, nothing transferred to the signing part. In an attempt to go around that, I used text boxes in the sign feature, but as soon as I try to enter text the app crashes.

Response from developer

Hi Zekemay, the issue you've been experiencing has been addressed in our latest update, version 2.0.6. If you're still encountering any issues, please reach out to us at support@esign.com. Thanks!

Awesome

App does exactly what I need it to do!! Shoutout to CLR Bruce Rivers, I knew exactly what app to download when I needed to sign a document today.

Good. Got recommended from Bruce Rivers, on YouTube.

Good app. Thanks for the recommendation, Bruce. 🙂 this is a good app.

Supports login by Apple ID, thank you!

Thank you for supporting login by Apple ID. Very sick and tired of tracking so many different logins across apps and websites.

Pricing is reasonable for covering document signing requests, considering how many features are available for free, including two factor authentication and storage.

Bruce river

He was right

Waste of money

I purchased this plan for one document that needed editing and after trying to make one change, I would get an error message and it wouldn’t save. I’ve contacted support and heard nothing back. Also when I try to downgrade the membership to the free one, it sends me somewhere else and I can’t cancel it. Very frustrating!
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Response from developer

Thank you for the feedback, and we're sorry for any frustrations our app caused. The error message you received is most likely due to an expired session, from closing the app within the editor. Regarding downgrading your subscription, this must be done through Apple by going to your phone's settings (see here: https://support.apple.com/en-us/HT202039).

Solid app for price

Does everything I need it to do on signing agreements for my dumpster rental business. But I wish I could save the templates so I don’t have to add the signature spot the name spot and the date every single time I wish it would just auto fill where I could save it and just pull it up and send it.

Response from developer

We really appreciate your feedback! Regarding templates, we're working on an update that will include the ability to use templates within the app, allowing sign requests to be sent with only a few taps.

Simple and great

I don’t do more than 3 signatures a month so it’s free for my needs.

App works horribly

Trying to upload a file from my iPhone and keep getting told “unauthorized”

What am I paying $10 per month for?

Response from developer

Hello, thank you for the feedback. The issue you described often happens if you select "Sign out of all" within our web app, and then attempt to sign a document within the iOS app without logging back in. To resolve this issue, you would need to log back in on the iOS app.