eSIM User Reviews

Customer Experience

Positive experience52.0% of reviews
Neutral0.0% of reviews
Negative experience48.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is eSIM Safe?

eSIM: Travel SIM & Data Plan appears mostly safe based on user ratings. AppsHunter Safety Score for eSIM is 83/100.

This assessment is based on 95 user ratings, with an App Store average of 4.3/5.

Safety Analysis

85.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
14.7% of ratings point to a risky experience

~ Based on 95 App Store ratings for eSIM.

Is eSIM Legit?

eSIM: Travel SIM & Data Plan has limited verification signals. AppsHunter Legitimacy Score for eSIM is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

So simple and straightforward even for a tech unsavvy person like me

I need my money back

I downloaded the app and paid for it, however the phone is old and it’s not compatible. I need my money back. Thank you

Response from developer

We’re sorry your device is not compatible. Please contact our support team through Settings in the app so we can verify the purchase and help with the refund. If the eSIM was not activated or used, the purchase may be eligible for a refund after review.

Review

Working super great so far out of country

DO NOT BUY

First of all this app charged me 23 dollars twice and isn’t even compatible with my plan!! I deleted the app and it is still charging me huge scam!!!

Response from developer

We’re sorry for the unexpected charges. Deleting the app does not cancel an active subscription, but it can be canceled at any time in your device settings to prevent further renewals. Please contact our support team through Settings in the app so we can review both charges and assist with any eligible refund.

Excelente opção

Uma excelente experiência usando o chip, nós estamos muito feliz pela entrega.

Stable and reliable!

I was skeptical at first but I’m glad I tried it. I’m able to stay connected at all times. Will use it again when I travel.

Través

Good awesome

Ótimo

Muito fácil e prático. Recomendo!

Simple and easy

Using it during my trip
to Singapore right now. Works just fine

Travel

Easy to download and works well

Wrongful charges

They continued to charge the monthly service fee even after I canceled the service

Response from developer

We’re sorry to hear you were charged after canceling. Please contact our support team through Settings in the app so we can review the cancellation date and charges. Subscriptions are auto-renewable, as shown during purchase, and can be canceled at any time in your device settings. We’ll be happy to investigate this promptly.

Trash

I need my money back, this is a scam. I can't use the internet and I've already paid $38.99.

Response from developer

We’re sorry to hear about your experience. Please contact our support team so we can check your eSIM, help resolve the connection issue, and review your request.

No customer support

This service does not work, and there is zero customer support. I’m going to report it to my credit card company as fraud.

Response from developer

We’re sorry to hear that the service did not work as expected. Support is available through the button in the app settings. Please contact our team so we can check your eSIM, help resolve the issue, and review your request.

Scam!

I used this app on a two week trip, what said it should’ve been only a $9 charge ended up being over $30. On top of that, with absolutely no mention of this app being subscription based, they charged me a monthly charge when the app is uninstalled and hasn’t been used for two weeks. I hope the developers understand that this is not okay to do to people and it will come back negatively on you.
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Response from developer

We’re sorry for the concern. Please note that subscription information is shown on the payment screen before purchase. Auto-renewal helps travelers stay connected during their trip, and it can be canceled anytime in the app settings or by contacting our support team through the button in settings. Please contact us so we can review the charges and help.

They charge your card without authorization

Don’t use this they charge your cars without authorization! I’m having to file a complaint with my credit card company. I’m leaving Spain and they charged my card again without authorization for minutes I won’t use.

Response from developer

We’re sorry for the concern. Please note that our plans are auto-renewable, and this is shown on the payment screen before purchase. The subscription renews automatically for your convenience, ensuring uninterrupted access to the service. You can cancel it anytime in the app settings to stop future charges. Please contact our support team so we can review the charge and help.

Sheisty business

This company will continue to charge you for the service even if you selected the 1-week plan at sign up. They try to be slick, too--this purchase doesn't show up in my App Store purchases or subscriptions, when you try to click on Customer Support from the app it leads nowhere, and they certainly are not sending email...they want to make it difficult for you to find and cancel the recurring charge--snake business-do NOT RECOMMEND spotty service otherwise in the DR
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Keep getting charged.

Keep getting charged for eSIM I no longer need. App support does not work. No way to reach these guys for refunds. Use an alternative app

Response from developer

We’re sorry for the inconvenience. Please note that our plans are auto-renewable, and this information is shown on the payment screen before purchase. You can cancel anytime in the app settings. Please contact our support team so we can check the charges and help with your request.

Amazing customer service

I purchased this app but it wouldn’t work on my phone while in Asia, probably a T-Mobile issue. I was refunded the charge promptly. Really great customer service. Thank you

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