Good luck getting this thing to work
Constantly doesn’t load or says the system is offline when it isn’t. Ridiculously hit and miss on whether it’ll work or not. Even when it does load the features as so basic it’s so difficult to operate.
Too glitchy
This app crashes at any given opportunity.
Update needed.
Constantly showing “the system has been offline” when it works it’s good but for the last six months it’s offline more than on. It’s fantastic on my tv but rubbish on the mobile. Why doesn’t it just reboot if it’s been offline. I have to delete and reinstall the whole thing from my phone. It will work then until it goes offline again
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Camera quality good, awful app
The camera quality is good and the night vision great. App is terrible though. Really slow, crashes a lot and when changing to a new phone almost impossible to log in on a new device as it keeps saying unable to contact server. Considering changing the system so we can access remotely more efficiently
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Rubbish
This is a terrible and useless app don’t buy this product
Too often it does not load!
When trying to access the system remotely, it keeps stating ‘equipment is offline’ but this is not the case
It should be no stars
Not able to use this - keeps saying off line - tried reloading app no good. Tried switching the system off - no good. Absolutely rubbish.
AVOID AND DON’T BUY!!!
You might as well burn your money..... this app and system is worse than useless. Shameful!!! Wanted to give no stars, but wouldn’t let me post without
Offline.
Since last update. Keeps saying system offline. Sort it out please.
IOS14
Awaiting app upgrade so it works with ios14.
Phil
This app is less than useless.. crashes constantly,I’m having to delete the app then reinstall..please please sort this out..
Avoid at all cost
Horrible system
When it works......
The recent upgrade has made it worse. Sometimes it loads, often it doesn’t on the iPad. You need a reliable app that delivers every time not just occasionally. When it occasionally loads the picture is good etc. The app needs a lot of work to make sure it works on Apple devices all the time.
Don’t bother
Brought this cctv for peace of mind but the app is rubbish, cant use playback which is vital to have so useless really.
WORST APP EVER!
Considering how much the cameras cost this app just makes my blood boil. Every time I go on the app it takes about 10 minutes just to log in. It crashes and throws me off the app.
Basic at best
The app is designed to give the most basic of features, no in app support available no option to configure the settings through the app.
Combine that with the overly complicated setup of the actual DVR as supplied by ESP and it’s terrible.
The only reason I still have it is because I haven’t figured out a way of using a different app with my camera system.
Combine that with the overly complicated setup of the actual DVR as supplied by ESP and it’s terrible.
The only reason I still have it is because I haven’t figured out a way of using a different app with my camera system.
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No remote view
I had this cctv system installed and over WiFi it is good but I cannot view my cameras with my iPhone when I use 4G and the instructions on the system aren’t clear how to set it up. Very frustrating
Sort Out The Bugs
Since the latest update I’m lucky if I can get onto the system. I either get an error message that the username or password is incorrect (it isn’t) or the login screen hangs. It’s a total waste of time. At least on the older version I could see the cameras. Pointless having cameras installed if you can’t access them
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I don’t know how you’ve made it worse
The app has recently been updated and I was excited to try it but somehow it’s worse. The signal is constantly failing and won’t open the screens to view the cameras. I get connection fail nearly every time now whereas the previous version worked. Please sort it out
Zoom function “ missing “
Since the latest upgrade the function to zoom the cameras in has “ disappeared” from the control bar ..
I’m using iPhone X
I’ve checked the help section to no avail and also gone through all the “ buttons” again to no avail .
Can u assist at all ?
I’m using iPhone X
I’ve checked the help section to no avail and also gone through all the “ buttons” again to no avail .
Can u assist at all ?
