Can’t login since the latest update
It’s a good app when I’m able to login but since the latest update the ‘Login with Apple’ feature has disappeared. I’ve tried a couple of workarounds but had no luck. Sent a support request in but haven’t had a reply. Hopefully it gets fixed soon
Fraudulent app
Just had a payment taken from my bank account through this app and had to raise a fraud report. The location of the fraud was not anywhere near where I have been today. Yes I have used the app in the at that location, but not today, not this week. I suspect the app has been used to pretend to be me through harvesting of data when I have used the app in the past
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Response from developer
We are sorry you have experienced this issue. You will find your vouchers in the Wallet section of your app. If you have any questions, kindly contact us at support@nealstreet.tech
Unable to register
Downloaded the ESS App, put my details in to register, it asked me to update the app (even though I had just installed it). The link took me back to the App Store, where it said the app was fully updated. Went back to the app, and now unable to proceed past registration unless the app is updated even though it already is.
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Response from developer
This doesn't seem right. We want to take a closer look at this for you. Please send an email to support@nealstreet.tech so we can connect and help you sort this out.
Awful
I have just downloaded the app and i am honestly astounded at such low and poor craftsmanship alls I wanted was a nice warm coffee to keep my tummy warm and my mind clear and ready for the day but I couldn’t even have that could I because this app had blocked me as soon as I had registered my log in to say I am disappointed is an understatement i have never seen such a pathetic excuse for coding and if I was ever in the matrix I would terminate this app
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Response from developer
This doesn't seem right. We want to take a closer look at this for you. Please send an email to support@nealstreet.tech so we can connect and help you sort this out.
Unable to add loyalty card to Apple wallet
The button literally does nothing
