Service
Looks like I had some CD’s come due and no one contacted me. My Rep. Terry Wallace hasn’t contacted me in over a year. I opened another account depositing 500,000. Expecting the $2000 bonus to find out that I had to go through a rep. So now I don’t qualify. Don’t worry I’ll be leaving with all my money and spreading the word of the poor service.
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They’ve screwed it up
The latest screwup is I get the incessant popup to update the app, even though it is updated. Before that, closing the stock option details would take me back to the chain. Now it exits the chain and stock entirely and jumps out to the start. Why can’t they just leave it alone. This used to be a great app.
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Poor notifications
They took issue with the fact that I had deposits from three different sources, but the app tells you nothing. I submitted the documents they asked for, and they said nothing. I called them and they pretended like I should have known something they didn’t communicate at all, no notification, no system message.
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Meh
Please bring back Extended Hours data. Allow users the option to toggle on/off. The app was much better in the previous version that displayed EH data all the time.
Features
App is reliable, but sometimes after leaving app open it won’t let you close or open a position and needs to be reset. The screen never advances to finalize position. Also, should have overnight options for SPX. All other competitors have it.
