Still won’t fix the “streaming and extended hours” bug
I’ve been unable to use the “streaming and extended hours” setting for weeks now. I left a review a few weeks ago and nothing has been addressed.
Every time I slide the tab over to turn it on, it will take me to the “Real Time Quote agreement” page for like a millisecond, and then have a pop up with “Streaming data now enabled”, but the slider will remain grey and, obviously, the streaming and extended hours actually ARENT enabled.
This is extremely frustrating as I now have to literally use different apps to see how trades were going overnight/extended trading times. Please fix your app!
Every time I slide the tab over to turn it on, it will take me to the “Real Time Quote agreement” page for like a millisecond, and then have a pop up with “Streaming data now enabled”, but the slider will remain grey and, obviously, the streaming and extended hours actually ARENT enabled.
This is extremely frustrating as I now have to literally use different apps to see how trades were going overnight/extended trading times. Please fix your app!
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No longer works on older iPad
Forces you to upgrade app but the new app version will not run on older iPads. Can no longer ETrade from iPad.
What a nightmare!
Since Good Friday, this app has turned into a nightmare.
Pre-market and after-hours quotes no longer update properly. I can’t see movements in my watchlist or portfolio unless I open each individual stock. That’s simply unacceptable. It’s been weeks, and this still hasn’t been fixed.
On top of that, the charts have significant delays. The lag is so bad that they’re no longer reliable for making trading decisions.
In a trading environment, timely and accurate data is everything. This should be the highest priority.
If these issues aren’t resolved soon, I’ll be moving my portfolio to another platform.
Pre-market and after-hours quotes no longer update properly. I can’t see movements in my watchlist or portfolio unless I open each individual stock. That’s simply unacceptable. It’s been weeks, and this still hasn’t been fixed.
On top of that, the charts have significant delays. The lag is so bad that they’re no longer reliable for making trading decisions.
In a trading environment, timely and accurate data is everything. This should be the highest priority.
If these issues aren’t resolved soon, I’ll be moving my portfolio to another platform.
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Slow and terrible user interface
Funds transferred over for transactions are placed on a 5 day hold - completely slowing and delaying trades. Terrible user interface. Clunky and buggy. Ancient tech.
UPDATE APP
Recently started having glitches. Please update the app and stay on top of it!
Login issues
At least twice a month I am unable to log into my account on the app because it says an issue has occur when using Face ID or using my password. When I can login, the app is great, but I consistently unable to log into my account using Face ID or the password. Then the next day it will start working again. Please fix.
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Meh
Would be better if it didn’t take 5 days for money to transfer in to account
Doesn’t let me use streaming option
For whatever reason, the streaming for after hours doesn’t work anymore. I tried deleting and redownloading the app, nothing works. It’s making me hesitant to trade since using after hours can help make some decisions. Please fix your app and I’ll change back to 5 stars.
Buggy and incomplete
- Go to an account, select a holding, then select trade to make a purchase, on the next screen the selected account is the wrong account.
- There’s no obvious way to transfer funds between accounts. After a few minutes looking around I gave up and used the website.
- There’s no obvious way to transfer funds between accounts. After a few minutes looking around I gave up and used the website.
Upgrade nightmare
It’s stuck in an endless loop. The options are exit or upgrade. Exit kills the program, upgrade goes back to the same screen.either way, I can’t open the sight. Yes my iPad has the latest software update. Please fix this fiasco NOW.
Fire your entire tech department and hire a bunch of high school kids that that can fix this nightmare.
Fire your entire tech department and hire a bunch of high school kids that that can fix this nightmare.
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Balances
On the main dashboard, the balances are no longer correct after the latest app update. Tech support useless. No way to submit a ticket.
News is not updating today
Need the news
Its horrible, stick to Fidelity
Deposited money, waited a week for it to transfer, missed an investment opportunity, and then found out I couldn’t buy the ETF I wanted the way I expected. The app hides basic account features and the experience was frustrating from start to finish. Poor UI and navigation features make a bad thing worse. Stay away, do not download, and do not give them your money
Would not recommend for beginners.
Would not recommend for beginners.
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Badly design, poor customer service
Badly design, poor customer service
The Worst
The employees at ETrade are the slowest and worst I’ve ever seen and the app isn’t much better. They keep trying to steal the money from my dead daughter’s account and have been giving us the run around for months. Time for a lawsuit. Extremely disrespectful responses as well. They don’t care about you. Go elsewhere.
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Horrible
I opened a new savings account with ETrade but could not log in because it would not accept my mobile number for 2 factor authentication. It would not let me link an external account so I tried to deposit a check in the mobile app but that deposit was cancelled
Confusing and Flawed
Very difficult to find what you want here. Strange labels and bizarre setup. Plus most actions require you to visit the website. I’m sick and tired of apps being so pointless and weak that they steer you to their website.
Lacks Important Features
The app overall works well, but there are a few things that are pretty frustrating. Why do I have to re-enable level II streaming quotes EVERY time I sign into the app? Also, no extended hours quotes? And I can’t see any market data without being logged in? I see that there’s a “power E*Trade” app, but why? Why can’t there just be one app that gives us all the features?
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App times out too often
Even though I have the timeout set to 4 hours, it times out after only a few minutes. This doesn’t happen on the Website. Also, the Website has features and data hard to find on the app. Usually, it’s better to use the Website on my phone than the app.
Chat Feature
The message feature doesn’t work please fix
