E*TRADE User Reviews

Customer Experience

Positive experience28.8% of reviews
Neutral9.2% of reviews
Negative experience61.9% of reviews

~ Based on 995 written reviews from the US App Store.

What users say

Is E*TRADE Safe?

E*TRADE: Invest. Trade. Save. appears safe based on user ratings. AppsHunter Safety Score for E*TRADE is 94/100.

This assessment is based on 380,774 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 380,774 App Store ratings for E*TRADE.

Is E*TRADE Legit?

E*TRADE: Invest. Trade. Save. appears to be a legitimate app. AppsHunter Legitimacy Score for E*TRADE is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App won’t log you in

It’s a little concerning when you’re unable to get into the app to do trades. 8/25/26 and I’ve yet to be able to get my portfolio to open up through the app. I can log in through the desktop, but the app continuously spins and never opens up upon logging in.

New Version Won’t Open

Installed the latest version and it won’t let me sign in, circle just goes round and round until it crashes and closes. I tried uninstalling and reinstalling, restarted phone, downloaded latest IOS, and still won’t let me log in. What’s up with that? I can’t be the only one this is happening to.

Can’t log in

Unable to use

Can’t log in

Spins forever. Didn’t have the decency to build in a timeout. Typical cutting corners AI slopfest.

Not working

Not working. I get one login for newly installed app. On second attempt, the wheel spins forever

App no longer works

Same problem as others. After recent update app spins at login screen and does nothing.

Login issues

I’m only able to login once before I get a never ending ring on subsequent login attempts. I end up have to totally uninstall and reinstall for it to allow a login again but then any subsequent attempts I just get a login ring and it never logs back in, what’s up?

Can’t even log on

Garbage. I mean I can’t even log in but I’m supposed to trust you with my money? HA!

Recent update bug

Won’t work after recent update. Login would be frozen after first time login.

Not able to login since upgrading to 15.6

anyone else?

Version 15.6 login failure

Everything works fine until I was forced to update it to version 15.6 for iPhone. Login screen with correct credentials spins for more than 30 seconds then back to the original loading screen asking for password. Tried three times same result. The same credentials works on full site on my computer. Please fix it! Thanks!!
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Latest update buggy

I can only open this updated app once. Second login produced a spinning circle for several minuted until I delete the app and reinstall again.

Update doesn’t work

Just updated the app today, 8/21, and now I can’t get into the app at all. After entering credentials, it takes me to a screen where the loading icon just continually runs in a circle and doesn’t take me to my accounts. Need ETrade to update this asap and correct.

Too many required app updates

Updates happen too often and they force me to update. Not good!

BEWARE

Do not use this app. e*trade will charge you ridiculous operation fees and then sell your stocks without permission to get these fees. Robinhood does not do this. Morgan Stanley/e*trade is a scam.

Long time user

It has always been sub par compared to the app I use for another popular trading company. Now I cannot open my account after the last update which it said was required.

Trash

Pales in comparison to Robinhood. Nothing is where it needs to be and nothing functions as it ought

Futures? Portfolio?

Why did you remove stock futures??? And why must I now log in to see my watch list??? You are slowly ruining the app

Automatic Single Stock Purchases

Please expand Automatic Investing to individual stocks, with dollar-based fractional purchases and weekly/biweekly/monthly schedules.

App is broken.

I’ve been asking them for five years to fix the app. It says I have half the money that I have in the account when login to the website.

It’s embarrassing that Morgan Stanley bought them and they won’t fix it.