Absolutely the worse app I ever used.
If there is something they managed to do is an app that is absolutely useless to scan a document.
Seriously, I can read every single think on the screen but no, the app cannot. And then it returns and error message like I am using it wrong or doing something silly. Seriously, couldn’t the app just recognise it is bad at doing the only thing it is supposed to do?
Why can’t I take a photo of the document and submit for it to analyse instead? This is the worse junk I ever used. So much does not work that I will have to send the document on the mail. So much advanced technology yet they can’t make a simple document scanner.
Seriously, I can read every single think on the screen but no, the app cannot. And then it returns and error message like I am using it wrong or doing something silly. Seriously, couldn’t the app just recognise it is bad at doing the only thing it is supposed to do?
Why can’t I take a photo of the document and submit for it to analyse instead? This is the worse junk I ever used. So much does not work that I will have to send the document on the mail. So much advanced technology yet they can’t make a simple document scanner.
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?with patience it works
Good app
Ms
Rubbish App. There is no 0 star option!
Good
The app does what it says I did struggle for a few minutes during the chip search it kept on saying device moved when the phone was just leaning on the passport so didn’t move but it eventually worked
It’s a lot easier than send your passport or take an appointment to scan your passport!
The only bad thing is when you don’t use a Uk number the text they send you arrives really late I request the text 8pm received it 7am the next day ( changed my application details in between to put my Uk phone number and on this number the text arrived in 10 seconds)
So maybe the app should warn that if you don’t use a Uk phone number it may take a few hours to receive it
Appart from that this app makes the process easier and faster since you don’t have to wait for your passport to be received or to go to a place to scan it in person
It’s a lot easier than send your passport or take an appointment to scan your passport!
The only bad thing is when you don’t use a Uk number the text they send you arrives really late I request the text 8pm received it 7am the next day ( changed my application details in between to put my Uk phone number and on this number the text arrived in 10 seconds)
So maybe the app should warn that if you don’t use a Uk phone number it may take a few hours to receive it
Appart from that this app makes the process easier and faster since you don’t have to wait for your passport to be received or to go to a place to scan it in person
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Scan doesn’t work
Have to send my passport to the UK as it did not scan it properly….super annoying
Resolution center
I applied with my id in 2019. It has expiried and i was unable to get passport in lockdowns. I maanaged to get temporary passport before 30 of june and i apllied again. I was unable to reach resolution center cause they are always busy and do not pick up. Today i received my biometric passport and aplied again but i do not have to post my passport to liverpool. I hope i get my settled staus this month after staying 6 years in uk.
Do not understand why it takes ages to get it if you do not have biometric passport.
Do not understand why it takes ages to get it if you do not have biometric passport.
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À revoir
Je ne comprend pas pourquoi il envoi pas le code de vérification c’est mieux vous mettez a jour votre application qui ne marche pas du tout…
Works like a charm
Does what it says and I don’t have to send my passport off or make an appointment and spend money on travel or registered mail and all that nonsense.
The people leaving negative reviews must have trouble tying their own shoelaces because it literally couldn’t be easier. Scan your passport, scan your face, take a selfie - done.
The people leaving negative reviews must have trouble tying their own shoelaces because it literally couldn’t be easier. Scan your passport, scan your face, take a selfie - done.
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Worst app
Never received my 6 digit code and so cannot get move along with my visa application. Please someone do something about this!
Easy peasy!
I was dubious on downloading as the reviews were so bad, but thought it was worth a try. I am not sure how anyone has failed to find it easy to use as my paperwork was uploaded in seconds! Highly recommend for any online applications which will save time and effort in making appointments or sending your passport in post.
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INFO BZGL NUMMER
Deutsche Nummern funktionieren wegen dem fehlenden + nicht. Man kann aber die Nummer ändern (ich empfehle eine englische) indem man auf gov.uk unter der Suche „Update your uk“ klickt und das erste Suchergebnis anklickt. Hier können alle Informationen geändert werden, danach klappt alles reibungslos. War insgesamt 1:30h in der Warteschleife für die Info vom Homeoffice. Hoffe es hilft jemanden.
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Terrible app
Please can you fix the uploading Process. The app doesn’t let us upload the evidence and I can’t get my PSS status.
This is a joke
I’ve tried it for half a year now it never works
Useless
as many said before: SMS code is required, but none send. Support is not available
Rubbish app!
Since 3 months I am trying to apply for this and I still get the exact same problem.
After taking the picture of my documents, they say that I'll receive a text message with a pin which I never receive. I cannot even apply! And because of Covid we cannot take an appointment so the possibility of going to the register office is taken off as well! So 2/3 choices to apply are out!! This is scandalous! I am supposed to trust Royal Mail to send my documents which always loose packages??
This is an app from the government and it's properly the worse one EVER!
You are not making people's life easy! Just review your algorithm and AB Test it at least every week instead of being lazy! Technology needs to be reviewed everytime!
After taking the picture of my documents, they say that I'll receive a text message with a pin which I never receive. I cannot even apply! And because of Covid we cannot take an appointment so the possibility of going to the register office is taken off as well! So 2/3 choices to apply are out!! This is scandalous! I am supposed to trust Royal Mail to send my documents which always loose packages??
This is an app from the government and it's properly the worse one EVER!
You are not making people's life easy! Just review your algorithm and AB Test it at least every week instead of being lazy! Technology needs to be reviewed everytime!
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Problem to take the photo
I just can’t take the photo of my ID it’s not working at all.
Perfect, no problems at all
The app worked as it was supposed to do. I hat no problems at all. I used my (German) Passport, which instead of my ID has the internal chip. Check the sign and don‘t confuse with the NFC stuff.
What is this
Probably been programmed by a torie make it work omg
it just doesn’t work
unfortunately, not working at all for me
Dosnt work
Problem during the taking image