Works, but annoyingly loud ads
Response from developer
Thank you for sharing your feedback. We completely understand how frustrating it is when ad breaks interrupt key moments of a live event, especially during decisive stages of a race. To help avoid viewers missing the action, we have introduced side-by-side advertising during live content, allowing the event to remain visible while ads are shown. For replays, ads are inserted differently, but they are designed so that you do not miss any of the sporting action itself. Advertising is an important part of how we are able to provide free access to our content. Regarding the volume difference, this is largely controlled by our advertising partners, although we do our best to minimise the impact and improve the viewing experience wherever possible. Please make sure you're using the latest version of the app. If you continue to experience issues, feel free to contact us at support@eurovisionsport.com. If you enjoy watching on a bigger screen, our Apple TV app also provides an excellent viewing experience for live sports.
Absolutely useless app
Response from developer
Thank you for taking the time to share your feedback. We're very sorry to hear about the freezing and stream restarts you're experiencing, and we completely understand how frustrating that can be when trying to watch live sport. Please make sure you're using the latest version of the app, as updates often include fixes for streaming and stability issues. If the problem continues, we'd appreciate it if you could contact us at support@eurovisionsport.com with details about your device and the event you were watching so our team can investigate further. If you prefer watching on a larger screen, our new Apple TV app is also available and offers a great viewing experience for live sports. We appreciate your feedback, as it helps us improve the app for everyone.
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Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear that you found the app difficult to use and couldn't easily find the sport you wanted to watch. We understand how frustrating that can be. We're continuously working to improve navigation and content discovery to make the experience simpler and more intuitive for all users. Please make sure you're using the latest version of the app, as updates often include usability improvements and new features. If you have specific examples of what was difficult to find or use, we'd really appreciate hearing more. Please contact us at support@eurovisionsport.com so we can investigate and help directly. If you prefer watching on a bigger screen, our new Apple TV app also provides an enhanced viewing experience. Thank you again for your feedback. It helps us improve the app for everyone.
Keeps jumping to the start
Response from developer
Thank you for your feedback, and we're very sorry to hear about this frustrating experience. Replays should not restart repeatedly! Please make sure you're using the latest version of the Eurovision Sport app, as updates often resolve playback issues. If the problem continues, please contact us at support@eurovisionsport.com with details about your device and app version so we can investigate and help you directly. For viewing on a larger screen, you can also try our new Apple TV app, which provides an excellent experience for watching live and on-demand sports content. We appreciate you bringing this issue to our attention and are continuously working to improve the app experience.
Glitching and unwatchable
Response from developer
Thank you for sharing your feedback, and we're very sorry to hear about this experience. Please make sure you're using the latest version of the app, as updates often resolve playback and streaming issues. If the problem continues, we'd appreciate it if you could contact us at support@eurovisionsport.com with details of your device and the event you were watching so we can investigate further.
