E
Keeps jumping to the start
Response from developer
Thank you for your feedback, and we're very sorry to hear about this frustrating experience. Replays should not restart repeatedly! Please make sure you're using the latest version of the Eurovision Sport app, as updates often resolve playback issues. If the problem continues, please contact us at support@eurovisionsport.com with details about your device and app version so we can investigate and help you directly. For viewing on a larger screen, you can also try our new Apple TV app, which provides an excellent experience for watching live and on-demand sports content. We appreciate you bringing this issue to our attention and are continuously working to improve the app experience.
Glitching and unwatchable
Response from developer
Thank you for sharing your feedback, and we're very sorry to hear about this experience. Please make sure you're using the latest version of the app, as updates often resolve playback and streaming issues. If the problem continues, we'd appreciate it if you could contact us at support@eurovisionsport.com with details of your device and the event you were watching so we can investigate further.
ipad app basically unusable
Response from developer
Thank you for your feedback. We're sorry for the frustration this caused. While the app can be installed on iPad, it is currently designed and optimised for use on mobile phones, and navigation in landscape mode is not supported. For video playback, fullscreen mode works the same way as on iPhone: rotate your device horizontally to enter fullscreen and back to portrait to exit. If this isn't working as expected, please check that your device's rotation lock is turned off and that you're using the latest version of the app. For viewing on a larger screen, our Apple TV app is also available and offers an experience designed specifically for TV viewing. If you continue to experience issues, please contact us at support@eurovisionsport.com and we'll be happy to help.
Funktioniert nicht
Response from developer
Vielen Dank für Ihr Feedback. Es tut uns leid, dass die App bei Ihnen direkt nach dem Start abstürzt. Wir verstehen, wie frustrierend das ist. Bitte stellen Sie sicher, dass Sie die neueste Version der App installiert haben, da App-Updates häufig solche Probleme beheben. Sollte das Problem weiterhin bestehen, kontaktieren Sie uns bitte unter support@eurovisionsport.com, damit wir Ihnen bei der Fehlerbehebung helfen können. Vielen Dank, dass Sie uns auf dieses Problem aufmerksam gemacht haben.
