Is there a glitch that this app doesn’t have?
Maybe reach out to YouTube or Netflix to ask them how to fix your app.
Excellent
Response from developer
Bonjour, merci beaucoup pour votre message et pour votre soutien. Nous sommes ravis que vous appréciiez la diversité des sports disponibles sur Eurovision Sport. Notre objectif est justement de rendre accessibles des compétitions et disciplines qui sont parfois difficiles à trouver ailleurs. Nous vous souhaitons de très bons moments de sport sur l'application.
Déplorable
Response from developer
Merci pour votre retour, et nous sommes désolés d'apprendre que l'application se ferme immédiatement après son ouverture. Veuillez vérifier que vous utilisez bien la dernière version de l'application, car les mises à jour corrigent souvent ce type de problème. Si le problème persiste, merci de nous contacter à support@eurovisionsport.com en précisant le modèle de votre appareil et la version de votre système d'exploitation afin que nous puissions vous aider plus efficacement. Nous vous remercions de votre patience et de nous aider à améliorer l'application.
Horrible app, more and more ads
App bugs yet not fixed, but you already put 3/4/5 ads before stream, and during steam.
Response from developer
Thank you for sharing your feedback. We're really sorry to hear about your experience, and we completely understand how frustrating it can be to encounter multiple ads, especially during live competitions. Our goal is to keep the app free and accessible while delivering high-quality sports content, and advertising helps us support that. That said, we recognise that the viewing experience must come first, and we are actively working on improving the balance and reducing disruption during live streams. We're also continuously working on fixing bugs and improving overall stability. Please make sure you're using the latest version of the app, as updates often include performance improvements and fixes. If you're still experiencing issues, we'd really appreciate it if you could contact us at support@eurovisionsport.com so we can look into your case more closely. If you prefer watching on a bigger screen, our new Apple TV app provides a more immersive and stable viewing experience for live sports. Thanks again for your honest feedback.
Freezes all the time
Response from developer
Hi HobNob Monster, thanks for the review. We feel your pain too about no Apple TV app! Although it is on the roadmap, in the meantime we've been working hard to improve streaming from device to make it as smooth as possible. This works even better on the latest version 1.5.15 so I would recommend upgrading as soon as possible to try out these improvements.
Won’t run
Bugs
Response from developer
Thank you for your review. We're really glad to hear that you enjoy the content and find the app perfect for what you want to watch. We're very sorry, however, that the app closes as soon as you open it. This is not the experience we want you to have. We've been working on several stability fixes, and an upcoming release includes improvements that should help resolve this kind of crash at startup. Please ensure you're on the latest version of the app, and if the issue continues, you can reach us at support@eurovisionsport.com so we can take a closer look at your setup.
Buggy app
Response from developer
Thank you for sharing this feedback. We're sorry that the app crashes when scrolling horizontally, and we fully understand how frustrating this has been. The team is aware of this issue, and we've made improvements in an upcoming release that should help significantly improve your experience. Please make sure you're using the latest version available, and if the problem continues, feel free to contact us at support@eurovisionsport.com so we can look into it more closely. If you prefer a smoother browsing and viewing experience on the big screen, try our Apple TV app.
Bewertung
Response from developer
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die App gefällt. Wir wünschen Ihnen weiterhin viel Freude beim Schauen auf Eurovision Sport.
Bug
Response from developer
Merci pour votre message. Nous sommes désolés que vous ayez rencontré autant de bugs dans l'application. Nous comprenons à quel point cela peut être frustrant. Nous avons corrigé de nombreux problèmes dans une prochaine mise à jour qui sera disponible très bientôt, et celle‑ci devrait améliorer nettement la stabilité. En attendant, assurez‑vous d'utiliser la dernière version disponible. Si vous rencontrez encore des difficultés, n'hésitez pas à nous écrire à support@eurovisionsport.com afin que nous puissions vous aider directement. Pour un confort de visionnage optimal, notre nouvelle application Apple TV offre également une expérience bien plus stable.
kein Login möglich -
Response from developer
Vielen Dank für Ihr Feedback. Es tut uns sehr leid zu hören, wie frustrierend diese Erfahrung für Sie war. Probleme mit der Anmeldung können leider verschiedene Ursachen haben, und wir verstehen absolut, wie ärgerlich es ist, wenn dadurch ein Live‑Event verpasst wird. Bitte stellen Sie sicher, dass Sie die neueste Version der App verwenden. Falls das Passwortproblem erneut auftreten sollte, schreiben Sie uns bitte an support@eurovisionsport.com – wir helfen Ihnen dort individuell weiter und können Ihr Konto direkt prüfen. Für ein stabileres und komfortableres Seherlebnis empfehlen wir auch unsere neue Apple TV App.
It works now!
Does not cast to Roku
Response from developer
Thank you for your feedback, and we understand how frustrating this must be. At the moment, Roku devices are not supported, which is why your TV is not being detected even though it is on the same network. Right now, we offer dedicated apps for Apple TV and Android TV for big‑screen viewing, and we are working hard to deliver Samsung and LG TV apps in the very near future. Please make sure you are using the latest version of the app for the best experience, and if you have any other questions or run into further issues, feel free to contact us at support@eurovisionsport.com.
Pretty horrific
Response from developer
Thank you for taking the time to share such detailed feedback. We are truly sorry to hear about your experience, especially with the sound levels and the imbalance between the broadcast and ads. We understand how disruptive and uncomfortable this can be, particularly when watching with headphones or at times when you need to keep the volume low. This issue is related to low‑volume audio feeds we have received on a number of streams. We have made the relevant providers aware, and we hope to deliver more consistent and balanced sound across all broadcasts in the future. Please make sure you are using the latest version of the app, as updates often bring improvements. If the issue continues or you encounter anything else, you are very welcome to contact us at support@eurovisionsport.com so we can look into it further.
Apple TV version is unusable
Response from developer
Thank you very much for your detailed feedback and for being such a loyal user of the app. We’re really sorry for the frustration caused by the limited playback controls on the current Apple TV version. We understand how important fast‑forward, pause, and rewind functions are for a proper viewing experience. The good news is that we are already aware of this issue and have fixed it in an upcoming release, which we hope to make available very soon. Thank you for highlighting the problem, and we sincerely apologise for the inconvenience in the meantime. If you have any further issues or questions, please feel free to contact us at support@eurovisionsport.com.
Great
Could be a lot better
Response from developer
Thank you for taking the time to share such detailed feedback. We're glad to hear you were excited about the Apple TV app, and we're sorry that some aspects of the experience have been disappointing so far. We understand how frustrating it is not to be able to skip the first ad or jump ahead to the point where the action begins, and we're currently working on improvements in both of these areas to make replays much easier to navigate. We also appreciate your suggestion about offering an ad‑free option. While this isn't available at the moment, feedback like yours is very valuable and helps shape future development discussions. Please make sure to keep the app updated, as we'll continue delivering improvements to the Apple TV experience. If you encounter any other issues or have more suggestions, you're always welcome to reach us at support@eurovisionsport.com.
Last update is horrible
Response from developer
Thank you for sharing your feedback. We're really sorry to hear that the latest update has caused you issues. We understand how frustrating this can be, especially when everything was working well before. We have a new version about to be released which should resolve these problems, so please update the app as soon as the new release becomes available. If you enjoy watching on a bigger screen, our new Apple TV app also offers a much smoother and more stable viewing experience. If you continue to experience any issues after updating, feel free to contact us at support@eurovisionsport.com so we can assist you directly.
Unusable
No spoilers!
Response from developer
Thank you for taking the time to share your feedback. We completely understand how frustrating spoilers can be, especially when you're looking forward to watching a full replay. Your point about thumbnails is very valid, and we're reviewing how we present this content to make the experience better for fans who watch later. Regarding navigation and casting issues, please ensure you're using the latest version of the app, as updates often resolve these problems. If the issue persists, feel free to reach out to us at support@eurovisionsport.com so we can assist you directly. For an improved viewing experience on a bigger screen, you might also want to try our new Apple TV app, which is designed for smoother playback and navigation.
