E
Keeps jumping to the start
Response from developer
Thank you for your feedback, and we're very sorry to hear about this frustrating experience. Replays should not restart repeatedly! Please make sure you're using the latest version of the Eurovision Sport app, as updates often resolve playback issues. If the problem continues, please contact us at support@eurovisionsport.com with details about your device and app version so we can investigate and help you directly. For viewing on a larger screen, you can also try our new Apple TV app, which provides an excellent experience for watching live and on-demand sports content. We appreciate you bringing this issue to our attention and are continuously working to improve the app experience.
Glitching and unwatchable
Response from developer
Thank you for sharing your feedback, and we're very sorry to hear about this experience. Please make sure you're using the latest version of the app, as updates often resolve playback and streaming issues. If the problem continues, we'd appreciate it if you could contact us at support@eurovisionsport.com with details of your device and the event you were watching so we can investigate further.
ipad app basically unusable
Response from developer
Thank you for your feedback. We're sorry for the frustration this caused. While the app can be installed on iPad, it is currently designed and optimised for use on mobile phones, and navigation in landscape mode is not supported. For video playback, fullscreen mode works the same way as on iPhone: rotate your device horizontally to enter fullscreen and back to portrait to exit. If this isn't working as expected, please check that your device's rotation lock is turned off and that you're using the latest version of the app. For viewing on a larger screen, our Apple TV app is also available and offers an experience designed specifically for TV viewing. If you continue to experience issues, please contact us at support@eurovisionsport.com and we'll be happy to help.
Funktioniert nicht
Response from developer
Vielen Dank für Ihr Feedback. Es tut uns leid, dass die App bei Ihnen direkt nach dem Start abstürzt. Wir verstehen, wie frustrierend das ist. Bitte stellen Sie sicher, dass Sie die neueste Version der App installiert haben, da App-Updates häufig solche Probleme beheben. Sollte das Problem weiterhin bestehen, kontaktieren Sie uns bitte unter support@eurovisionsport.com, damit wir Ihnen bei der Fehlerbehebung helfen können. Vielen Dank, dass Sie uns auf dieses Problem aufmerksam gemacht haben.
La pub gache tout
Response from developer
Merci pour votre retour. Nous comprenons tout à fait votre frustration, en particulier lors d'épreuves comme la gymnastique où chaque seconde compte et où une interruption peut vous faire manquer un moment important de la performance. Nous avons récemment mis en place un nouveau format de publicité côte à côte afin de réduire l'impact des publicités sur l'expérience de visionnage et de vous permettre de continuer à suivre l'action pendant leur diffusion. Nous continuons également à travailler sur l'amélioration de l'expérience globale et vos commentaires nous aident à orienter ces évolutions. Merci d'avoir pris le temps de partager votre avis.
Is there a glitch that this app doesn’t have?
Maybe reach out to YouTube or Netflix to ask them how to fix your app.
Response from developer
Thank you for your feedback. We're sorry to hear that your experience has been frustrating. We understand how disappointing it can be when the app doesn't perform as expected. We are continuously working to improve the app and address issues reported by users. Please make sure you're using the latest version, as updates often include important fixes and performance improvements. If you're experiencing specific problems, we'd really appreciate it if you could contact us at support@eurovisionsport.com with details of the issue, your device, and app version so we can investigate and assist you directly. Thank you for taking the time to share your thoughts. Your feedback helps us improve the experience for everyone.
Excellent
Response from developer
Bonjour, merci beaucoup pour votre message et pour votre soutien. Nous sommes ravis que vous appréciiez la diversité des sports disponibles sur Eurovision Sport. Notre objectif est justement de rendre accessibles des compétitions et disciplines qui sont parfois difficiles à trouver ailleurs. Nous vous souhaitons de très bons moments de sport sur l'application.
Déplorable
Response from developer
Merci pour votre retour, et nous sommes désolés d'apprendre que l'application se ferme immédiatement après son ouverture. Veuillez vérifier que vous utilisez bien la dernière version de l'application, car les mises à jour corrigent souvent ce type de problème. Si le problème persiste, merci de nous contacter à support@eurovisionsport.com en précisant le modèle de votre appareil et la version de votre système d'exploitation afin que nous puissions vous aider plus efficacement. Nous vous remercions de votre patience et de nous aider à améliorer l'application.
Horrible app, more and more ads
App bugs yet not fixed, but you already put 3/4/5 ads before stream, and during steam.
Response from developer
Thank you for sharing your feedback. We're really sorry to hear about your experience, and we completely understand how frustrating it can be to encounter multiple ads, especially during live competitions. Our goal is to keep the app free and accessible while delivering high-quality sports content, and advertising helps us support that. That said, we recognise that the viewing experience must come first, and we are actively working on improving the balance and reducing disruption during live streams. We're also continuously working on fixing bugs and improving overall stability. Please make sure you're using the latest version of the app, as updates often include performance improvements and fixes. If you're still experiencing issues, we'd really appreciate it if you could contact us at support@eurovisionsport.com so we can look into your case more closely. If you prefer watching on a bigger screen, our new Apple TV app provides a more immersive and stable viewing experience for live sports. Thanks again for your honest feedback.
Freezes all the time
Response from developer
Hi HobNob Monster, thanks for the review. We feel your pain too about no Apple TV app! Although it is on the roadmap, in the meantime we've been working hard to improve streaming from device to make it as smooth as possible. This works even better on the latest version 1.5.15 so I would recommend upgrading as soon as possible to try out these improvements.
Won’t run
Bugs
Response from developer
Thank you for your review. We're really glad to hear that you enjoy the content and find the app perfect for what you want to watch. We're very sorry, however, that the app closes as soon as you open it. This is not the experience we want you to have. We've been working on several stability fixes, and an upcoming release includes improvements that should help resolve this kind of crash at startup. Please ensure you're on the latest version of the app, and if the issue continues, you can reach us at support@eurovisionsport.com so we can take a closer look at your setup.
Buggy app
Response from developer
Thank you for sharing this feedback. We're sorry that the app crashes when scrolling horizontally, and we fully understand how frustrating this has been. The team is aware of this issue, and we've made improvements in an upcoming release that should help significantly improve your experience. Please make sure you're using the latest version available, and if the problem continues, feel free to contact us at support@eurovisionsport.com so we can look into it more closely. If you prefer a smoother browsing and viewing experience on the big screen, try our Apple TV app.
Bewertung
Response from developer
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen die App gefällt. Wir wünschen Ihnen weiterhin viel Freude beim Schauen auf Eurovision Sport.
Bug
Response from developer
Merci pour votre message. Nous sommes désolés que vous ayez rencontré autant de bugs dans l'application. Nous comprenons à quel point cela peut être frustrant. Nous avons corrigé de nombreux problèmes dans une prochaine mise à jour qui sera disponible très bientôt, et celle‑ci devrait améliorer nettement la stabilité. En attendant, assurez‑vous d'utiliser la dernière version disponible. Si vous rencontrez encore des difficultés, n'hésitez pas à nous écrire à support@eurovisionsport.com afin que nous puissions vous aider directement. Pour un confort de visionnage optimal, notre nouvelle application Apple TV offre également une expérience bien plus stable.
kein Login möglich -
Response from developer
Vielen Dank für Ihr Feedback. Es tut uns sehr leid zu hören, wie frustrierend diese Erfahrung für Sie war. Probleme mit der Anmeldung können leider verschiedene Ursachen haben, und wir verstehen absolut, wie ärgerlich es ist, wenn dadurch ein Live‑Event verpasst wird. Bitte stellen Sie sicher, dass Sie die neueste Version der App verwenden. Falls das Passwortproblem erneut auftreten sollte, schreiben Sie uns bitte an support@eurovisionsport.com – wir helfen Ihnen dort individuell weiter und können Ihr Konto direkt prüfen. Für ein stabileres und komfortableres Seherlebnis empfehlen wir auch unsere neue Apple TV App.
It works now!
Does not cast to Roku
Response from developer
Thank you for your feedback, and we understand how frustrating this must be. At the moment, Roku devices are not supported, which is why your TV is not being detected even though it is on the same network. Right now, we offer dedicated apps for Apple TV and Android TV for big‑screen viewing, and we are working hard to deliver Samsung and LG TV apps in the very near future. Please make sure you are using the latest version of the app for the best experience, and if you have any other questions or run into further issues, feel free to contact us at support@eurovisionsport.com.
Pretty horrific
Response from developer
Thank you for taking the time to share such detailed feedback. We are truly sorry to hear about your experience, especially with the sound levels and the imbalance between the broadcast and ads. We understand how disruptive and uncomfortable this can be, particularly when watching with headphones or at times when you need to keep the volume low. This issue is related to low‑volume audio feeds we have received on a number of streams. We have made the relevant providers aware, and we hope to deliver more consistent and balanced sound across all broadcasts in the future. Please make sure you are using the latest version of the app, as updates often bring improvements. If the issue continues or you encounter anything else, you are very welcome to contact us at support@eurovisionsport.com so we can look into it further.
