Worst app I’ve ever dealt with
This app and Evan’s banks measures of security are absolutely worthless and absurd. You cannot get to anything that you need to and if you try to reset anything, you need every last bit of information, that’s never available through paperwork sent to you, or accesible online, so you’re stuck. There’s no way to access anything and there’s no way to get info to change or correct any account log in or information.
This completely worthless app is only good for frustration. There are many, many decent apps and online interactions at this point that are straightforward. Some serious lessons need learned from Evan’s bank by literally any other app.
This completely worthless app is only good for frustration. There are many, many decent apps and online interactions at this point that are straightforward. Some serious lessons need learned from Evan’s bank by literally any other app.
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App doesn’t work
The app on iOS 18 doesn’t work. Doesn’t even open. Kind of hard to run a business when you can’t even keep tabs on your bank accounts without the use of a computer. Evans has also embraced the “tax your clients to death” fee model. I guess this is in anticipation for their buyout in March.
App is a little outdated
Been an Evans Bank customer for 8 years, and the app is so-so. There aren’t many banking options. It’s also annoying that when you’re entering your password, the letters don’t show up briefly, and there’s no option to unhide the password to check it.
Worst Banking App
Evans may have friendly tellers, but their online banking and app are the worst of any bank I’ve seen in my 30 years of banking. Features are very limited and the user interface feels like 1999 (ugly and difficult to navigate). I just spent 20 minutes trying to figure out how to transfer money from another bank – I don’t even think it can be done. There’s a ‘Help’ button, but virtually nothing of use there. Frustrating.
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Not Satisfactory
Frequently buggy, Face ID sign on does not work, requires resetting of password often. These hiccups have caused delay in transactions. Cannot recommend.
Customer service
I’ve been working with Douglas Savanović, and I just want to say he is one of the best bank associates I’ve ever worked with.
Terrible
This app is awful. You cannot view your account information(account number, routing number) with in the app. You can’t sent up a bank transfer within the app, and it also doesn’t offer any king of instant transfer app, such as Zelle. Also this app is a pain the butt to navigate. 0/10 would not recommend.
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Worst app ever. I T is killing this business.
IT is supposed to make things better and safer. Who ever is doing EVANS Bank IT is killing their business. I can never get into my account the first try. This app is so frustrating, I’ll probably close my accounts and go with another bank.
Review
Very convenient
Mobile deposit is the best
Grateful for mobile depositing checks
Pending for days (even cash deposits at atm)
Transactions are pending for too long. Venmo transactions are pending for days as well. ATM deposits are pending for days. Whereas other Banks a cash deposit is an instant transfer.
Could be better all around.
Annoying interface.
Wish the app would get an update.
Bank has amazing service in person but the app needs an update really bad.
Great
This is the greatest bank I have done business with, my bank in on Delaware, in Buffalo New York, the staff is awesome, especially the branch managers Cameron!
Good bank, OK app
The app is lacking in features other banks have, but my biggest issue is that face recognition is broken and has been for a very long time. Uploading checks to your account is easy and convenient though.
Zelle
No access to Zelle for money tra
Horrible online banking statements
Would it be that hard to give me a true balance after each transaction so I don’t have to do the math myself?
Constant Errors
The app is very inconsistent, frequent errors logging in. I have had issues with mobile deposits being recognized within a reasonable timeframe (3+ days). I am frequently locked out of my account due to errors.
Has to be the worst banking app
Face I.D. doesn’t work and it doesn’t notify me when money is taken out of my account. Very aggravating.
Horrible
Just horrible
