EVE Portal User Reviews

What users say

Top reviews

Constant connection issues recently

Generally useful app that stopped working about two weeks ago as it won’t connect (client version check fails). Suffers from the common CCP issue of releasing some sort of feature, moving on to the next shiny thing and never looking at the feature again. Would be rated higher if/when connection issues are resolved

Update: still broken and to a casual observer, development on it seems to have stopped. This sort of thing is not surprising from CCP though. Long history of releasing something potentially really cool then dumping it and moving into the next big thing
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Response from developer

Hello! Thank you for your feedback and we have delivered it to our dev team. And you are welcome to share any further thoughts here https://forums.eveonline.com/c/technology-research/eve-portal.

Adequate when working.

I used it to buy and sell PLEX, read and respond to in game email, adjust skill training. I have an alt and can switch between…..when the app is functioning. It’s down for weeks at a time, no updates/communication regarding app status. You can send bug reports from the app when down, but again, no communication if received, if app is being worked on etc. I’ve stopped buying PLEX all together because the best prices in game are in a system called Jita. I live 25 jumps from there in game so I just stopped buying all together. Before downloading do further research, see how often it’s down, and how long it’s down.
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Fail to Launch

The app apparently hasn’t been updated in a while but doesn’t mean it’s always incompatible or broken - well in this case it was.
The app downloads and starts but fails to load past 90% before a pop up giving you an error about the client appears and lets you either retry or quit.
There’s a lot of potential here with the game they already have of 20+ years and the features they already incorporated along with the fact a new extension to the EVE universe is coming as an FPS. Hopefully will see this be revived soon.
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Nice app… when it works

The app is really nice on the rare occasions it works, allowing you to see and adjust skill queues. It’ll also display market transactions for those with a casual interest in station trading, though there are better tools for dedicated traders.

Unfortunately, it rarely works for longer than a few weeks or a month, before you’ll begin to experience client error messages. Once those start, the app will refuse to load and not even deleting/re-installing will fix it. Support and responses in the Eve forums is extremely slow (and nonexistent at times), and can often take days or weeks before issues are even acknowledged.

Unfortunately, I cannot recommend this app until there’s a more dedicated support presence.
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Check Client Failure

App will no longer connect to the Eve servers. It’s a great app to use when it’s working properly, but the newest batches of updates to Eve Online seems to have made the app incompatible with the server side stuff. If CCP would get a new update pushed out, the app would be great to use again, but so far, I can’t tell if they’re continuing to support the development of Eve Portal. CCP, please get this fixed asap.
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Hobby

Keeping the app updated seems to be more of a hobby or after thought. “Check client version failed” has been the error message showing up since the last major server upgrade. Rumor is that this will be fixed once the new skills are fixed (? matched with the upgrade I guess). Is there not a common database for the app and the server?
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Connection Issue

Check client fail issue all the time. It needs to be fixed, App works sometimes and when it does only a few errors but overall good. The connection issue at start up is a major issue, and it is not my device or connection I can stream videos, use music in the background, perform it over Wi-Fi and 5g network, it is the connection between my device and the server the app is at. Could e a node issue or something similar, but at the end of the day the app doesn’t work 50% of the time.
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It has a lot of potential

However it rarely works for anyone I know, I used it a ton to buy and sell plex and injectors… and just to keep up to date with mail and skills…. I used it daily, for almost a year now, but every so often it wouldn’t load up due to error message, then today it just wouldn’t work at all, reinstall did nada… and yea I’m writing a review because it’s not a positive experience this bout, however also writing in hopes they will update it again.
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Pretty good

This is a pretty decent companion app. I use it mostly for mail and tracking skills. I would like to see a few changes. It would be nice to reorder the characters in the order I want. Some sort of fitting tool would be nice as well.

Response from developer

Hey, thanks for taking the time to use EVE Portal and for submitting a review. We appreciate the feedback and have passed it on to the dev team.

App Barely Functions

At this point about half of the features just don’t work anymore. CCP hasn’t updated this app in multiple years, despite multiple bugs having been reported. Which were acknowledged and then never patched. (Myself included) Most recently the “location” feature stopped working, because they changed their API endpoint; yet are unable to update their own app to reflect these new endpoints.

Edit: As I mentioned before, CCP acknowledges every bug with a default response (see their reply); stating that they are “working on it.”

Yet it’s been two years since the last update. I have personally submitted two bugs to their forums (in the last two years) and those are still broken today.
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Response from developer

Hello! Our dev team is aware of the issue and working on a fix. We sincerely apologize for any inconvenience this may have caused.

Can’t select character

Go to sign in using Steam and get stuck on character selection. Literally won’t let me push “add character”. and yes, I tried “using another network environment.”

Market Functionality

The app is great and fluid but still no market access or a small view of assets. Add some love here so you guys can take this game to the next level.

Can’t sign in

New to EVE and thought I’d try out the companion app but, I can’t sign in. Even though I enter the correct credentials for my account, the [ Sign In ] button isn’t functional. I’ve tried reinstalling the app to no avail. Bummer :-/

Missing Updates

At this time the Skill Queue is only partly usable. The updated skills have not been transferred into the mobile app and cause errors (they still have the old Mineral processing skills). Updates from multiple accounts are not handled well and the character login are regularly dropped.

Strange Bug

Whenever I try to move skills on my app, the skill remains where it was, and then a bunch of listings of target breaker amplification appear all over the skill queue, under 0h, and all apparently training at the same time. I can add skills to the front and end of queue, but unrelated to the bug it would be nice if I could add the second level of a skill directly behind the first level if I want to add them both to the front.
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Too many problems

The app worked for a while but now just gives an error message. I have reported the problem a few times but have received no response.

Pretty Handy

Great features I like

-Keeping track of skill cues, without having to log in and out of different characters is very handy. Plus it’s good when I’m away from the computer as well of course.

-I like the overview showing all my character’s wallets, since I tend to forget who has my isk from time to time.

-having access to the in game mail while out and about is pretty cool

There’s a couple things I think should be included which would bump this up to 5 stars.
-industry access. I’d like to be able to track industry jobs and pi, and maybe make limited updates to industry.
-market access. I’d like to be able to see the markets, and maybe make/adjust orders as well

Still a handy app, defiantly recommend it
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Stuck Loading Character Screen

Just like all the other reviews, characters are stuck at an endlessly loading screen after trying to login. Glad the CCP devs customer service and bug team treat this like they treat the game where they tell u the same thing over and over without it an actual fix.

Tried on WiFi
Tried on cellular
Tried on hotspot.

Nothing changes the same bug that everyone is complaining about
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Token expiration is a pain

My bank trusts my phone more than this app does. Auth Tokens keep expiring requiring a login for each character. Stopped using it because it’s just easier to login directly to the game.

Doesn’t work on two different phones

Very disappointed. App gets stuck at add character screen. I let it go for half an hour and nothing. Does the same thing on the new iPhone se and my old Samsung galaxy s7. I googled the problem and the only solution was from a guy that said just wait. Well it’s tomorrow and same thing.