Keep accidentally pressing log out button
When viewing my profile user settings section, pressing the ‘X’ to close it, it is at the top left section; then right after this, the logout button is in the same spot on the previous page, making it very likely I press the log out button to go back to the home page. Please change the log out button to be way more difficult to press, so this doesn’t happen again.
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Every booking fails
Absolutely useless app. Every time you try and book seats, you get to payment after reserving. The payment fails regardless of method and says to “contact us”. But the seats you had reserved are blocked out. I managed to block four rows of 3 seats after 4 attempts trying to transact. Going digital is fine - but when you can’t do the basics of paying for a movie booking you know it’s rubbish! How hard is it to make an app that lets you book movie tickets and pay!
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Good app
The app is great to browse movie options, book, buy food and drinks when in the GC lounge, etc. but it’s 2025 and we still have to open the app and have the brightness blind us just to access our cinebuzz card 😭😭 when can we expect an “Add to Apple Wallet” option for the membership barcode? So much easier to open apple wallet with a double click at the POS when ordering tickets in person. I’d still be using the old keychain barcode card if mine hadn’t faded past usability
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Liv activities is a game changer
I've been using the Event Cinemas app for a long time now, and it's generally been fantastic. Recently, it has become outstanding with the live activities notifications. These notifications sit on my screen, showing me what time the movie starts and allowing me to quickly check when the movie finishes. It's outstanding!
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Updated— App *No Longer* crashes when trying to check in
updated feedback— Developers have responded quickly and fixed the bug that was causing the app to crash when attempting to load the pre-purchased movie tickets. Well done on fast fix ! original feedback— App crashes when trying to check in.🙁 Tickets were successfully purchased via the app, but when I arrived at cinema, the app opens ok, but when i try to view the purchased ticket (or check in), the app crashes and shuts down completely. this crash happens every time I reopen the app and try to view the purchased tickets. I am a customer who has Live Activities disabled (for privacy reasons); I presume the DEVs have not checked the stability of the app when Live Activities is disabled. luck the ticket operator was able to pull up my purchase and print paper tickets 😀
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Response from developer
Thanks so much for your feedback. We have fixed this in the latest version of the app 10.0.14 Hope to see you at the movies again soon :)
