Never received my tickets
Without any real confirmation of the tickets who in their right mind would give tickets to a stranger claiming to have them. Then they deny the refund because they tell me the tickets have been claimed and there is nothing they can do.
I will never use them again, and will make sure every one I talk to knows to avoid this site.
Response from developer
Hi, Tim. We're sorry to read about the technical issues you had calming your tickets. Unfortunately, we do rely on Ticketmaster in this case to transfer tickets from the seller to you and we can't do in-depth troubleshooting on their behalf. We suggested going to the venue directly with your confirmation email and seat numbers to circumvent the technical issues with Ticketmaster. If you would like, please email us at feedback@eventticketscenter.com with order number and we can take another look at your order. Again, we're very sorry to hear about your experience
DONT USE!!! WORST SERVICE EVER
Response from developer
We hear the frustration behind this, and it's worth being upfront about how the marketplace works. Event Tickets Center is a secondary ticket resale marketplace - tickets come from sellers who set their own prices based on real-time demand, which is why totals can land above (or below) face value. That's standard across the resale industry, not something specific to us. This being said, if you do have any feedback regarding the app or UI elements, we'd be happy to take a look at any of your suggestions. We've added our FAQ and support resources per customer feedback in the past, so we're open to any suggestions!
**Beware-they’re a fraud**Save yourself time, and money**
Not bad…
Response from developer
Hi! We're sorry to hear it took so long to get a response but we're glad your problem was able to be fixed!
Worthless app!!!
Response from developer
Hi! We're sorry to hear about your experience - please know that we've listed to your feedback since this review, and you're able to log into your account and access account information by tapping on "account" on the bottom right. We've also added FAQs and customer support resources on the app. If you have any further questions please don't hesitate to reach out at customersupport@eventticketscenter.com!
