Most helpful thing I do
Harsh & Limited
Response from developer
Thank you for taking the time to explain this so clearly, and we're really sorry this wasn't the experience you deserved. We've shared this with the team, and if you're open to it, we'd welcome hearing more at support@everkind.com so we can do better.
Great help
Response from developer
We're really happy to hear this. Thank you for being part of everkind. Your support means more than you know 💜
Amazing!
Response from developer
We're so grateful you'd recommend everkind to others. Thank you for your support and for taking the time to share this 💜
Conversation feels rushed
Therapeutic Success
Response from developer
We're really happy to hear this. Thank you for being part of everkind. Your support means more than you know. We'd love to hear if there's anything else you'd want to see improved at support@everkind.com 💜
Thank you for helping
Response from developer
Thank you for such a kind review. Feeling heard is at the heart of what we're building, and we're grateful you experienced that 💜
Ever kind ❤️
Response from developer
Thank you so much for taking the time to leave a review. This means so much to us. Knowing everkind is helping you manage tough moments keeps our whole team motivated 💜
Life raft
Response from developer
We really appreciate you taking the time to share this. Hearing that everkind is making a difference for you means everything to our team 💜
Bugs to fix
Response from developer
We’re sorry to hear that you’re having trouble with the app. I have gone ahead and shared your feedback wiht our technical team. We will do our best to resolve this issue as soon as possible. Please feel free to reach us directly at support@everkind.com. Our team reads every message and will do our best to help you get back on track as soon as possible.
It’s ok
In beginning I would have given 5 stars easy. It was helping my mental state a lot. I see a therapist and this was wonderful in between. I’m going through a lot and my counselor is not usually available outside of my scheduled appointments so I rely on this. Lately though its responses are always “That’s a lot to carry. What would help right now?””I don’t know that’s why I got on here.” “ Well just get through the rest of the day and check back in later if you need to.” That’s how the last several times have ended with no real help
Update: So I left this review about a month and a half ago. I haven’t been on as much because of the issues I mentioned above. I had a relatively minor issue, I don’t see my counselor for a few days. I figured I would try this. There’s a word limit to each message, I spent three messages long explaining what’s going on. There were two things. It asked what ok would feel like. I said what that would be and it responded “That’s real progress from when we started” I asked again so what about the issue you never answered. It said what issue? I said in all caps what I just spent this whole time explaining. It actually said”I feel like answering now will make you spiral. Just have a good rest of your day” What a joke.
Response from developer
Thank you for sharing this feedback. We’re really glad Everkind was able to support you during difficult moments, and we also hear your frustration around the repetitive responses lately. That’s not the experience we want for anyone relying on Everkind for support. We’re actively working on improving the depth and quality of conversations, and feedback like this helps us get better. Thank you for being honest with us. If there’s anything else you’d love to see improved, don’t hesitate to reach out to us at support@everkind.com 💜
Can be hurtful
Loss for words- in a good way!
First day
Day 1
Response from developer
Thank you for taking the time to leave a review and share your experience. We’re so happy everkind has been able to support you. Thank you for being part of our community 💜
Amazing
Response from developer
We really appreciate you taking the time to share this and we are so grateful for your feedback. It means a lot to know everkind is helping, and we’re honoured to be part of your journey. 💜
Frustrating with stubborn
Years of therapy
I highly recommend this app with such easy and immediate access that no therapist can possibly give.
Thank you and please keep doing what you are doing.
Response from developer
Thank you for taking the time to leave such a thoughtful review. We’re so glad to hear that everkind has helped you, that means a lot to our whole team. We’re honoured to be part of your journey 💜
Amazing
Response from developer
This made our day. Thank you so much for taking the time to share a review. We’re so happy everkind has been able to support you 💜
Amazing
Response from developer
Thank you so much for your review! We really appreciate you taking the time to share this. Hearing that everkind is making a difference for you means everything to our team 💜
