Worst App Ever Ever - DO NOT WASTE YOUR MONEY
Hard to describe how bad this company is. We paid $7000 to put lights up on our house through a reseller. The problem is you have to use this outdated hardware (still using a bridge) and the app is atrocious. Their “new app” is currently “done for the season.” The old app doesn’t work. There’s hilariously simplistic aspects that don’t work - such as when you try resetting a password it just says “RESET SUCCESSFUL” … and doesn’t create one. It’s complete and utter garbage and you’ll be on the hook for a large light install that is reliant on an incompetent company whose software isn’t up to 2014 standards. RUN - don’t walk away - from using this company. Hopefully they’re able to make their app useful again after it’s “down for the season” (and you see how incompetent this is… what other apps do you have that go “down for the season”)
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VVC_Maniac1987
App is not good.
Problems with this app all the time. It needs to delete and download. Also zone always disappear and need to unplug, search and install over again.
CCidinuga
Lights are Great but the App is Awful
For as expensive as these lights cost, the app is the worst app I have ever used. It is not user-friendly whatsoever. It makes you repetitively make names for “events” when you should just be able to set a sequence of lights for specific dates & not have to constantly create a name for each & every event.
I just got these lights installed 2 weeks ago & now the app won’t even let me save a light sequence so now my lights won’t even turn on. The message I keep getting is “failed to save event” even though there is no connectivity issue.
The lights are pretty, very bright & have a variety of light sequences, however if I can’t turn on the lights because the app isn’t working correctly for some unknown reason, then the $2400 I just spent was a waste of money.
This company needs to create a better app if people are paying thousands & thousands of dollars for lights on their home.
I just got these lights installed 2 weeks ago & now the app won’t even let me save a light sequence so now my lights won’t even turn on. The message I keep getting is “failed to save event” even though there is no connectivity issue.
The lights are pretty, very bright & have a variety of light sequences, however if I can’t turn on the lights because the app isn’t working correctly for some unknown reason, then the $2400 I just spent was a waste of money.
This company needs to create a better app if people are paying thousands & thousands of dollars for lights on their home.
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GGiavannaMarie
Garbage App with No Support
The app is absolutely terrible and never gets updated. When something goes wrong their support team is impossible to reach. I spent tens of thousands of dollars on three homes with this company and they don’t even respond to emails or call when you need help with something. Don’t waste your money here and move on.
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Ppaulrrrr
App is terrible
One of the worst apps ever. No previews of different patterns, long time to load items, randomly crashes, they recently got rid of using there light patterns with you choosing what pattern you wanted (you have to use the pattern that the company made it with.
NNubbah
