Worst App Ever Ever - DO NOT WASTE YOUR MONEY
Hard to describe how bad this company is. We paid $7000 to put lights up on our house through a reseller. The problem is you have to use this outdated hardware (still using a bridge) and the app is atrocious. Their “new app” is currently “done for the season.” The old app doesn’t work. There’s hilariously simplistic aspects that don’t work - such as when you try resetting a password it just says “RESET SUCCESSFUL” … and doesn’t create one. It’s complete and utter garbage and you’ll be on the hook for a large light install that is reliant on an incompetent company whose software isn’t up to 2014 standards. RUN - don’t walk away - from using this company. Hopefully they’re able to make their app useful again after it’s “down for the season” (and you see how incompetent this is… what other apps do you have that go “down for the season”)
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App is not good.
Problems with this app all the time. It needs to delete and download. Also zone always disappear and need to unplug, search and install over again.
Lights are Great but the App is Awful
For as expensive as these lights cost, the app is the worst app I have ever used. It is not user-friendly whatsoever. It makes you repetitively make names for “events” when you should just be able to set a sequence of lights for specific dates & not have to constantly create a name for each & every event.
I just got these lights installed 2 weeks ago & now the app won’t even let me save a light sequence so now my lights won’t even turn on. The message I keep getting is “failed to save event” even though there is no connectivity issue.
The lights are pretty, very bright & have a variety of light sequences, however if I can’t turn on the lights because the app isn’t working correctly for some unknown reason, then the $2400 I just spent was a waste of money.
This company needs to create a better app if people are paying thousands & thousands of dollars for lights on their home.
I just got these lights installed 2 weeks ago & now the app won’t even let me save a light sequence so now my lights won’t even turn on. The message I keep getting is “failed to save event” even though there is no connectivity issue.
The lights are pretty, very bright & have a variety of light sequences, however if I can’t turn on the lights because the app isn’t working correctly for some unknown reason, then the $2400 I just spent was a waste of money.
This company needs to create a better app if people are paying thousands & thousands of dollars for lights on their home.
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Garbage App with No Support
The app is absolutely terrible and never gets updated. When something goes wrong their support team is impossible to reach. I spent tens of thousands of dollars on three homes with this company and they don’t even respond to emails or call when you need help with something. Don’t waste your money here and move on.
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App is terrible
One of the worst apps ever. No previews of different patterns, long time to load items, randomly crashes, they recently got rid of using there light patterns with you choosing what pattern you wanted (you have to use the pattern that the company made it with.
Customer Service Non existent!!
The most recent lights have not worked since installation last October!! All I get is promises I’m in the “service queue” sine December… Ridiculous!!! Going to use any means available for a refund! They can have this worthless system… save yourself aggravation !!
App Needs a complete revamp!
The app is trash. No updates since 2021. Constantly force quitting the app, the autopilot fails to load, the calendar settings are not intuitive, do us all a favor and hire someone to rewrite your program.
Not enough cool sequences
Please update app for cool sequences. My neighbors have a different brand and their sequences look great.
Highly Recommend
These permanent holiday lights are so unique. I love how I have so many option for how they mount. The app is super easy to use, designing and saving my own personal designs. Highly recommend you check these out.
Do not buy
App and lights seldom work tech support is non existent..
Horrible
Never works and takes forever to get someone to help you.
Improve app logon
Logging into the app can be difficult because this app does not allow a cut/ paste and everything must be entered manually. Please enable Face ID to streamline the process.
If an app can be an antique this is it
UPDATE - my app has ‘lost’ all sequences. Preloaded and self created - again EverLights you need to invest a tiny bit of money into your app!!!
I really wish they would spend a couple of dollars and give the app an update. Like many have said the app kinda sucks…
I really wish they would spend a couple of dollars and give the app an update. Like many have said the app kinda sucks…
Great Lights
We love our lights as we can celebrate year round. Our neighbors often request colors! Great company. Very responsive to our needs.
Great value and service!
Lots of fun and oh-so convenient!
Everlights gave us a great set of lights, easily programmable for all occasions, and their back end customer service is great as well.
Highly recommend—no need to string those pesky Christmas lights ever again! And, reprogram them for any occasion—4th of July, Cinco de Mayo or St. Patrick's Day, Halloween, birthdays and parties...the options are endless!
Everlights gave us a great set of lights, easily programmable for all occasions, and their back end customer service is great as well.
Highly recommend—no need to string those pesky Christmas lights ever again! And, reprogram them for any occasion—4th of July, Cinco de Mayo or St. Patrick's Day, Halloween, birthdays and parties...the options are endless!
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Horrible app!
First, if you're used to having secure random passwords 16 to 22 characters long, you have to manually type it in every time ... you can't paste it from a password manager. The app won't let you paste and the password no matter what.
The scheduling is a joke. If you want a certain sequence to come on at the same time every night for two hours, you have to touch every day of the year ...or decade... and i it. You can't say "turn on the sequence every Monday Wednesday and Friday from 8 to 10 PM.
And… You have no way of knowing which sequence is actually running. There's a button to turn it off but you have no idea which one is showing.
The scheduling is a joke. If you want a certain sequence to come on at the same time every night for two hours, you have to touch every day of the year ...or decade... and i it. You can't say "turn on the sequence every Monday Wednesday and Friday from 8 to 10 PM.
And… You have no way of knowing which sequence is actually running. There's a button to turn it off but you have no idea which one is showing.
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It’s kinda works?
I’d say most functions work. It won’t save sequences today or events, so that’s cool. Lights just turn off whenever.
It’s all pretty meh.
It’s all pretty meh.
Please update this app
App is janky, non responsive, and you can’t even paste your username and password or use the password entry button on the keyboard.
Could be great… if it worked.
We recently had EverLights installed. If the app worked, it could be awesome. We have been unable to download any sequences and it will not save anything. Because of this I can’t schedule anything in the calendar and I have to manually preview a light setting. I’ve reached out to support and they called me. They said they would get working on it but it’s been almost a week and no resolve. I paid a lot of money for something that isn’t working and I’m disappointed.
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App abandoned?
The app isn’t very intuitive and hasn’t been updated in years and there is no option to just go with a pre-programmed schedule of holidays. A couple weeks ago, I set up the calendar for the next year and after a few weeks the calendar went blank and so I have to start all over again.
