Cannot login
Says server error
Not working
It won’t let me see anything. Its like theres a connection issue but it will let me scan my card. I’ve updated the app and it still won’t work
Coles emerald
My mum was overcharged on vine ripped tomatoes only 5 in a tray $7:90 but got charged 6@ 7:90 which was madness and when we returned two days latter to get a refund the manager made my mum feel very uncomfortable asking for a refund that the staff member made a technical error by accidentally pressing the wrong button 6 instead of 1.Which made the tomatoes costing $47.40c.instead of$7.90c.The manager eventually gave my mum the refund of$39.50 after about 15 minutes of us waiting very patiently after going and checking with another staff member. Doesn’t the manager have the power to authorise mistakes made by employees. The manager was extremely very rude and unapologetic.
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Great App
Love the easy to have all on one place when I go to Woolies.
Granville
Disgusting and disappointed
Applaud
Deception bay Woolworths is disgusting. Nothing on shelves . Dirty. Old. Horrible
Logs you out all the time
Bad app bad experience it logs you out all the time. You go to pay, you want to scan your card to get the discounts, open up the app and are greeted with “Get started” because they logged you out again lol. I emailed them about it two years ago, no reply and clearly still the same problem. Cashiers still telling you to screenshot the card because everyone complains about the same thing. Imagine if the app team’s KPI was based on not logging out the users who want to use the app 😂🙄
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Excellent
Great app! The Woolworths Rewards app is easy to use, convenient and makes keeping track of points and rewards simple. Great being able to see my offers and rewards all in one place.
Highly
recommended
Highly
recommended
Double charged my gift cards
My gift card had been charged but the payment failed at the store so I wasted lots of time just to get my money back.
1
Great!
Boosted
Everything I boost is always on special the next week.
Rebel
Cameron
Saini
It always send msg to confirm on mobile number , it’s easy if it can work with email address. Also double layer security should have option for pin, just for avoiding mobile carrying thing. I have two mobile.
Messages
I had to wait 4 days for a review of reward points I was participating in, caused me lots of distress as I was unable to physically shop at that point. And They wanted me to spend 5 cents more to qualify on points because they substituted a product.It was resolved, still in it so waiting if it really is and I get the points I deserve after following there rules, I caught before over a minor detail so be very careful, but brings into question AI discrimination for people who don’t monitor there stuff.?? IMO.
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Barely worth it since the benefits change, and you’re being tracked
First year, I had almost $700 for Christmas. Then they upped the price and lowered the benefits.
It still barely covers the cost of membership and gives you a little extra for Christmas (less than $150/y)… still a help, but you’re also being tracked for everything, and the prices reflect that.
It still barely covers the cost of membership and gives you a little extra for Christmas (less than $150/y)… still a help, but you’re also being tracked for everything, and the prices reflect that.
Awesome
Love the Christmas savings
Nice
Great app
Awesome
5 ⭐️
Can’t claim points
I tried loading all my unclaimed receipts when I shopped and didn’t have a card on me. They did 4 then nothing more in a month. Says 48 hours. App say sorry problem our end but doesn’t fix it.
Not happy missing point and not responding customer service
Very disappointed 3 times online purchases on Woolworths and trying to use rewards and it didn’t work. When checked out it said use my points but the actual receipts never use it and so do bank information charge. Trying to find out with customer service and give some evidence but no one responded.