Claremont Tasmania Woolworths
Love all the gurls there
Everyday rewards review
Super impressed actually get something back from this app
It WAS a great app!
And there goes another app I can no longer update, because I can only update to iOS 15.8.8.
Why can’t the developers give us the option to update the app or not, so we can continue using the app that we have supported for years?
What are my other options, please, developers??
Why can’t the developers give us the option to update the app or not, so we can continue using the app that we have supported for years?
What are my other options, please, developers??
Log in issues
Made an account that was immediately locked for some reason. Contacting support during their available hours when I have they assured me the issue was ”resolved” it wasn’t. Easily the most frustrating reward system out there. Just gonna stick to flybuys instead.
Logged out
Every time I open the app I get logged out, unusable rubbish!
T
Good
There’s no option to change or check the number, and as a result, I won’t receive SMS notifications.
There’s no option to change or check the number, and as a result, I won’t receive SMS notifications or calls.
Poor user experience
The app is complex to navigate and user unfriendly
Yiorgi
Great app takes time to learn all of it how to use but it is so much better than using Cole’s/ flybys plus so many benefits if you link your reward card with the Woolies mobile app you will get 10 percent off your shopping every month
Helping hand
Times are tough but your app is easy to navigate!
Love this for us!
10/10
Communication shouldn’t be this difficult
I ordered a new card weeks ago and with I’m missing so many points because NOTHING has arrived.
Trying to communicate and get help is absolutely pointless.
Trying to communicate and get help is absolutely pointless.
Not good
I spend $$$ each week for only $10 off is ridiculous. Would give zero stars if possible
App no longer works
The app no longer works. The default auto update feature caused the app to update to a version it compatible with my phone. Deleted and redox loaded it, app stroresays it will give a version compatible with my phone. The download promises a compatible version but the app delivered is not compatible. Come on Woolworths, test your apps correctly and fix this one now. Btw, the coles app is fine.
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Errors
Worked well at the start. Now every time I enter, it just constantly shows error pages. Have screenshots but can’t include in online review.
Mr
Very good
Trash app
What’s the point of a rewards app that logs you out every time you go to use it? Then you hold up the line trying to remember your overly complicated password. You can tell the developers don’t even shop at Woolworths or they’d have fixed this fundamental problem.
Brilliant
Glad I finally downloaded, excited
Buggy/logs me out
👎👎
Staff Appreciation
I would like to recognise Daniel, who was working on Register 1 at Woolworths Rouse Hill and was finishing his shift at 5:00pm today.
It was a particularly busy Friday afternoon, but Daniel was an absolute pleasure to deal with. I realised after he had started scanning my groceries that I had forgotten an item. Without any hesitation, he kindly allowed me to run back and get it while he continued scanning and packing my groceries.
I then realised I had purchased more than I could comfortably carry and needed to get a trolley. Daniel very kindly offered to keep an eye on my bags while I ran to the front of the store to get one.
What really stood out was the care he took when packing everything. He packed my groceries beautifully and made sure my eggs and bread were positioned safely so they wouldn’t be squashed or damaged.
These little things make such a difference to a customer’s experience, particularly on a busy Friday afternoon. Daniel was friendly, patient, helpful and genuinely went above and beyond to make things easier for me.
Please pass on my sincere thanks to Daniel and let his manager know how much I appreciated his wonderful customer service. He is a real credit to the Woolworths Rouse Hill team. ⭐️
It was a particularly busy Friday afternoon, but Daniel was an absolute pleasure to deal with. I realised after he had started scanning my groceries that I had forgotten an item. Without any hesitation, he kindly allowed me to run back and get it while he continued scanning and packing my groceries.
I then realised I had purchased more than I could comfortably carry and needed to get a trolley. Daniel very kindly offered to keep an eye on my bags while I ran to the front of the store to get one.
What really stood out was the care he took when packing everything. He packed my groceries beautifully and made sure my eggs and bread were positioned safely so they wouldn’t be squashed or damaged.
These little things make such a difference to a customer’s experience, particularly on a busy Friday afternoon. Daniel was friendly, patient, helpful and genuinely went above and beyond to make things easier for me.
Please pass on my sincere thanks to Daniel and let his manager know how much I appreciated his wonderful customer service. He is a real credit to the Woolworths Rouse Hill team. ⭐️
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