Don’t buy
Scammed me out of 120.00. Customer service is awful. Waste of money
Don’t buy
I’m trying to return this card because I wanna get a refund/return because I don’t want to have to keep paying for a card that I won’t use that much and I got this as a gift so I don’t really want to keep it because I want to return it because I don’t even know how to use a card like this and for me to return it I have to call a number, but the number is not giving me any option to return the car from my money back and when I downloaded the app, I put my information and they said that they were gonna send me a card, but I don’t want another card. I just want my money back and I’m trying to get to customer service but it’s not being helpful at all so I want my money back and I want you guys to fix your cards.
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The worst card buyable
Took my information like a scam and wasn’t able to get me money that was already spent and loaded onto it. I can get a US bank card that doesn’t charge me $5 monthly for way less than half of the effort
Horrible
I hate this thing it stole my information and stole my money don’t buy this ever ever
scammed because i couldn't activate it after two years
There's an inactivity fee every 3 months for 6 dollars?? I only had the card for two years which is 24 months, so if you do the math, only about 48 dollars should be removed and i had 200 dollars. so i should have 152 dollars. but i have 57.
Don’t buy
Do not buy these cards. I spent months trying to get it set up and it never worked. The app asked for my personal info and once I filled it out it immediately kicked me out of my account and wouldn’t let me back in so I called the company’s line and they said they could delete my information and send me the money through the mail. They said it would take up to 10 days and it has now been a month and a half since then and I haven’t received any money.
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Keeps having errors
Every time I put the card numbers there’s always something wrong. This company makes things super difficult.
Don’t download. Pick any other card there is
It took 3 days to try to verify and they couldn’t do it on a prepaid Visa card and when I asked for a refund they told me they had to send a check in the mail hands down the worst company out there
Pretty good
They approved my ID document almost immediately and I was able to use the account very quickly. Not sure why reviews are so low. However they do have a high amount of transaction fees.
Terrible experience
I received their debit visa card as a gift and tried to activate it, but the process itself was uncomfortable. I had to call them to activate the card, but I had to reluctantly tell them all of my personal information, even my ssn over the phone. I told them “no” several times but they kept saying that they would not be able to activate the card without it. In the end the card was activated and I checked my balance on the mobile app. To my surprise, the balance was nearly half of what I was expecting. The person who gifted me the card said that it has a balance of $200 but now there was only $110. Turns out they charge a $5.95 fee for being “inactive” which I found ridiculous. Did not know they started charging this fee after 3 months of inactivity, so because I activated this card nearly a year and a half later, I lost almost $90 and my important personal info.
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Zero Star Rating
Customer service is non existent. Activating the card is so difficult that an attractive option is just to throw the unused card away, and let this shady company force float your money. I have no idea how to activate my card. It says that there is a problem and call, but then it spins you back through the same loop into perpetuity.
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Not EZ from the start to activate
I’m still trying to be patient to get this card activated?!
Just like a scam
They want to get all of your information, ssn, personal details, open you an account from the gift card you get, and then charge you late feel\s and all sorts of fees for using the card. If you do not use the card/account you legally created like a debit/checking account, after 3 months they charge you 5.95 dollars. This company is about squeezing you out of as many fees as possible for unsuspecting individuals at safe way and Albertsons who want to do a nice thing and buy a gift card.
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DO NOT BUY THE CARD
They want too much info like ssn and other stuff and it doesn’t even work! 30 DOLLERS DOWN THE DRAIN!!!!!
Do NOT buy a card
There are much better options out there compared to this. Customer service is horrendously pathetic. Activating a card gives you error message after error message. Please don’t make the same mistake as I did and lose your money.
DO NOT LOAD CARD FIRST !!
App is POINTLESS! Horrible! Bad customer service! If Load Card at store good luck activating it AND is USELESS until activate with ID Verification/SS NUMBER! If Cant then have to WAIT WEEKS for a CHECK
Worst company ever!!
I tried getting a refund because it wouldn’t let me use the card.So I called them and they took a long time to answer. when they did they didn’t help and I tried getting back into my account and it didn’t let me don’t Don't waste your time or money on this!!!
Aggressive fee structure. Hard to activate.
I received an inactivity fee of $5.95 before I could even get the card activated because the process was a major pain, REQUIRED that I share all of my private information in non-secure ways (I shouldn’t have to email private documents or share my ssn over the phone— do better.), and be hand verified by a human being that clearly was not in the same country as me.
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Dont buy this card
Do not buy this card, I put it for my son and after we fixed the problem they told me that i could now only spend it online, and everytime I buy something it charges $1 and 50 cents. They also told me that I could pull out money out if the card anymore. It also didnt let me buy something on a app I wanted to use it on. DO NOT BUY THIS CARD
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Response from developer
We sorry to hear this but we don't quite understand the issue. We don't offer an option that restricts purchases only to websites. For assistance with using your card, or the app, please email social@netspend.com.
Please do not buy
Got this for my a
Daughter , completed ruined Christmas for us .
Daughter , completed ruined Christmas for us .
