Very Disappointed
The driver James, marked delivery as attempted with a black photo of attempted delivery. I was visibly waiting at my front window during the total time slot of delivery. NO DELIVERY WAS ATTEMPTED.
No Notification
Two parcels delivered today, no record on app, not helpful
Stupid delivery driver
I was waiting on a parcel that was supposed to arrive at eight and it said it has been delivered but however it never arrived and the delivery was getting investigated and evri said that it has been delivered but I looked around my whole block and it wasn’t to be seen never get a parcel from this place it will cost u problems
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APP JUST DOES NOT WORK PROPERLY! AND DOES NOT ALLOW ME TO CHOOSE A PARCEL SHOP DELIVERY! TEXACO BEST
JUST DOES NOT WORK! :-( :-(.
Crashes out
It constantly crashes with the message “Oops, something went wrong”. Sometimes even when I am not doing anything but opening the app.
Lost/ Missing Parcels
I find it beyond belief that parcels can travel halfway across the earth only to be Lost by EVRI in their last mile warehouse. Two out of three of my recent parcels have been LOST. This is an unacceptable state of affairs.
Why is EVRI still being used as a preferred carrier in the UK?
You must do better EVRI and stop giving excuses !
Why is EVRI still being used as a preferred carrier in the UK?
You must do better EVRI and stop giving excuses !
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Rubbish
Shows past parcels as expecting, when been delivered. Tells me being delivered between x and x time as is being delivered, or tells you 5hrs later it’s on doorstep. Just rubbish.
Packages
Disgusting delivery once again on Tall Trees Park.
Four packages left on my doorstep. Three for other customers, I am not a courier, I do not get paid to deliver.
Get some decent staff. Staff that can deliver to each address.
Four packages left on my doorstep. Three for other customers, I am not a courier, I do not get paid to deliver.
Get some decent staff. Staff that can deliver to each address.
Completely useless
Absolutely useless in every way possible
bad delivery
awful delivery they will lose your parcel
Delivery
I had an email also pic I have my delivery map showed right road I could not find my parcel my house door is navy blue in and windows charcoal grey in pics was all white no one helped live chat was useless no one contacted me after this all stress the person got my delivery bring it by my door if he was not honest I had not my parcel :(
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No problems
I use the Evri app quite often as it’s the delivery choice of JDWilliams and other shopping companies. I find the app easy to navigate and fairly accurate. I have never had a problem with Evri.
Avoid at all cost
I cannot not advise enough to not use this company.
Poor service
I have waited in for the entire day for my package, however, it never arrived. The main problem with Evri is their inconsistent courier service because most of them don’t give you a timeframe for delivery, therefore it may say ‘at the delivery depot’ but you never know if your package will be delivered or not. As such, I strongly recommend that you instruct your courier’s to consistently inform customers of their progress or at least have the decency for customer service to keep people up to date with proceedings. All in all I think that Evri are a rubbish company that could most definitely do a lot better under the right management.
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App is good but the company is horrible
I bought something and it arrived through evri they were brutal with something that was fully labled in massive red letters fragile and being the horrible delivery drivers they are the destroyed it would rate it -5 stars but that isnt possibme sadly
Zero stars
The chat bot is useless and keeps asking me to repeat the same information
Difficult to change settings
Ok for tracking but very difficult to navigate and manage addresses and follow up on the endless failed deliveries Evri provides
Where is it
My app has now told me three times when my parcel will arrive and guess what?
Nothing!
THE worst company I’ve ever had to deal with
Nothing!
THE worst company I’ve ever had to deal with
Help
When app opens it won’t close it won’t show swipe bar at the bottom and can’t get out of it
Lost my parcel
What a useless tracking system Evri has the same messages repeated daily for over a month.
Parcel has still not been returned. Chat is also not fit for purpose as tracking not even recognised!!
Parcel has still not been returned. Chat is also not fit for purpose as tracking not even recognised!!