Evri User Reviews

Customer Experience

Positive experience9.0% of reviews
Neutral3.7% of reviews
Negative experience87.3% of reviews

~ Based on 544 written reviews from the US App Store.

Is Evri Safe?

Evri appears safe based on user ratings. AppsHunter Safety Score for Evri is 91/100.

This assessment is based on 427,881 user ratings, with an App Store average of 4.5/5.

Is Evri Legit?

Evri appears to be a legitimate app. AppsHunter Legitimacy Score for Evri is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Chats

Rubbish app I just want answers to simple questions

I hate Evri!!!

Cant speak to them, just robots!! Say they deliver it and IVE GOT NO DELIVERY!!!!

Variable

Sometimes working for some deliveries but email from senders is more reliable.

Doesn’t work

App just says oops something went wrong every time I try to use it

Mr

Dreadful service it’s taken 6 days to deliver my parcel should have had it on Thursday

Awful

The worst delivery company in our area

Annoying

Hi Evri team,
I have a suggestion for the Evri app.

Area: Account, Preferences or settings
Suggestion type: Add something new
How useful this would be: I really want this

Add more details:

Could you please add a custom choice to the delivery options list for when homeowner is not at home.
None of the current options in the list are suitable for everyone but if there was a blank option (custom list option) then users could input their own delivery instructions/location for when recipient is unable to receive the parcel from the courier.

Huge thanks!
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To change address

I have put the wrong address on my parcel and I can’t get hold of anyone at Evri to give the right address … surely I am NOT the only one to have done this … where is the customer service !!!!!

delayed

terrible communication with where my parcel is and when it’s gonna come

Rather use Royal Mail

This is the most unreliable delivery service I’ve ever seen it u could post to every and they would even put it in transit until 10 days after your parcel was supposed to be delivered

Oops something went wrong

Whenever I try to track a parcel, this message pops up. Been happening for weeks. Absolutely hopeless.

Tracking

Been awaiting an update for 2 days. Surly if an item is tracked it should be updated at least every 6 hours. Still no update. Why have an app that is no use to anyone.

Worst Courier Company in UK

This is the second parcel from my vendor that has gone missing, first one supposedly lost at the depot, information I got from my vendor, not Evri

Second parcel was showing as out for delivery on Wednesday, but somehow never reached the locker and is now showing as being back at the depot.

Customer service only send emails to try and pacify those complaining, but never seems to actually do anything

Still waiting for a response
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Evri Lockers

Not working

Prompt Delivery, a Scarcity. NOT 5 STARS….. DREADFUL RELIABILITY!!!!

My last two deliveries have been over 24 hours after the ETA. I still haven’t received my second delivery, which looks like it could be at least 48 hours late!!!!

You suppose to receive a parcel but instead they send it back telling that you are sending parcel

Absolutely useless service and they are unable to provide any deliveries or any support. I wish this company disappeared so no one would use it anymore and put people into stress

Very unreliable

I find this app very unreliable the tell you your parcel is out for delivery and it never arrives when they say it will they change the times numerous times but don’t deliver and I spent most of the day waiting I really think this is shocking and a very unreliable company would not recommend to anyone
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No accurate delivery updates

Poor tracking capability via app. Other apps show where delivery driver is with more live updates

I believe these are all fake reviews!

How can anybody give them 5 star review?! This company is the worse ever been dealing with, VOID VOID VOID

Everything Just Works

So far Evri have let me know when my parcels have arrived and when they will be delivered without hitches.