Highlighting option missing
Can never log in
Response from developer
Sorry to hear that you are having issues logging into the ExamPrepConnect app. Please remember to access the app, you must first create an ExamPrepConnect account using the EPC web application. Once you have created a username and password, only then will you be able to login to the EPC mobile app. After following the above steps, if you continue having issues with the EPC mobile app, please contact our customer support team for assistance: csexamprep@springerpub.com
Reset password every time
Response from developer
Sorry to hear that you are having issues. Please remember that you must first create a username and password using the desktop application, and this username and password, would then be used to login to the app. You can reset your password with the desktop application by using the "forgot password" function, and then attempt to login to the app. If you continue having problems, please contact: csexamprep@springerpub.com
App Doesn’t Work
Response from developer
To access the ExamPrepConnect app, you must first create an account on your desktop application. After creating a username and password via your desktop, you should be able to then access the app. If you continue having issues, please reach out to our customer service team: csexamprep@springerpub.com.
Logs you out
Response from developer
Sorry to hear about your issues, in order for us to take a deeper dive into what you are reporting, please reach out to our customer support team: csexamprep@springerpub.com
