Highlighting option missing
Can never log in
Response from developer
Sorry to hear that you are having issues logging into the ExamPrepConnect app. Please remember to access the app, you must first create an ExamPrepConnect account using the EPC web application. Once you have created a username and password, only then will you be able to login to the EPC mobile app. After following the above steps, if you continue having issues with the EPC mobile app, please contact our customer support team for assistance: csexamprep@springerpub.com
Reset password every time
Response from developer
Sorry to hear that you are having issues. Please remember that you must first create a username and password using the desktop application, and this username and password, would then be used to login to the app. You can reset your password with the desktop application by using the "forgot password" function, and then attempt to login to the app. If you continue having problems, please contact: csexamprep@springerpub.com
App Doesn’t Work
Response from developer
To access the ExamPrepConnect app, you must first create an account on your desktop application. After creating a username and password via your desktop, you should be able to then access the app. If you continue having issues, please reach out to our customer service team: csexamprep@springerpub.com.
Logs you out
Response from developer
Sorry to hear about your issues, in order for us to take a deeper dive into what you are reporting, please reach out to our customer support team: csexamprep@springerpub.com
Highly frustrating login process
Response from developer
Sorry to hear about the app issues. Before using the mobile app, you must first create a username and password with the ExamPrepConnect web application, and this is the username and password that should be used with the app. If you continue having issues, please contact our customer service team for assistance: csexamprep@springerpub.com
Antiquated
Response from developer
Sorry to hear that you are having login issues with the app. Please reach out to our support team for assistance: csexamprep@springerpub.com
Sign in
Response from developer
Sorry to hear that you are having login issues with the app. Please reach out to our support team for assistance: csexamprep@springerpub.com
Log in glitch
I can’t even use it.
Response from developer
Sorry to hear that you are having issues. To use the mobile app, you must first create a username and password via the web application. After you have done this, you will then be able to login to the mobile app. If you continue having issues with the app, please contact: csexamprep@springerpub.com
Do Not Buy App or Book
Serious flaws as a study tool
Response from developer
When initially testing the app on an Apple device, we had the same experience. However, we think the key is to gently swipe the copy and not go to far to the edge of the screen. When using this technique, the copy function successfully worked.
Yuck.
Response from developer
We tested the copy text function with our developers and it does work, but the functionality is a little sensitive. We noticed when copying words close to the edge it is very sensitive and may move to the next slide.
Not all features work
Can’t log it
Doesn’t save log-in
Very buggy
Success!
Not user friendly- right doesn’t know what the left is doing
Me
