Easy to use
The app was very easy to use. By enabling location services, it found my home address. It is then able to search for and finds the flight information with just a couple of clicks. Or, you can enter the flight information manually. Very easy to book a reservation!
Great app, better service
This is so easy to use, and the service is wonderful! I’ve used this three times already and every time the driver has been on time and extremely helpful and friendly! They even helped me with the car seat for my child
Always reliable service
I have used Execucar for years. They are always reliable and the app is easy to use. I highly recommended this car service
Ride share company
The one to get to point A to B. On time company.
Do not waste your time
I never write reviews but felt compelled to after my latest issues. Today was the latest (last) time a pre-scheduled driver did not arrive. I like 30 minutes from airport. Their dispatcher called at the scheduled pickup time to say there was no one to pick me up. This is now the 4th time I had had a driver no show or significant scheduling error that required I find last minute alternative. I still haven’t received a credit back for two of these trips. Do not waste your time unless you have the schedule flexibility to come up with alternative solutions.
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Best ride service to Phoenix airport
Reliable, professional, fairly priced.
EASY BOOKING AND EXCELLENT SERVICE
Traveling to and from the airport with ExecuCar is a no-brainer. On time, courteous, and one less thing for me to think about. Thank you!
Great service
Execucar always has great service; easy to book and great drivers. Excellent vehicles. Always on time.
Excellent
Zeke was a very professional driver and extremely courteous.
Reservations
Easy booking
Great service company
Was in KC for a concert. This app was great for pre booking our rides from the airport and to/from the concert. It was a life saver—tons of people were semi stranded trying to reach ride share services and cell phone service was sketchy close to the stadium. Highly recommend.
Easy!!
Wonderful experience… I really recommend this app!
Easy and predictable
The booking experience is seamless!
Always a pleasure to use ur service
Thank u for always being available and taking the hassle out of the ride. You guys r the best!!!
Just use ExecuCar
This app couldn’t be better… seriously, so user friendly. I love when I go to flight information and I give my date of arrival and arrival time, answer what airline I am coming in on… and up pops my flight number perfectly!
Only have used ExecuCar twice before but 100% satisfactory. Can’t imagine anyone better. Years ago, we were arriving close to LAX, just got off 405 and traffic was just awful… the driver just headed in a different way and we were curbside in 10 minutes! You know that good feeling when you arrive? This was x 10!
Only have used ExecuCar twice before but 100% satisfactory. Can’t imagine anyone better. Years ago, we were arriving close to LAX, just got off 405 and traffic was just awful… the driver just headed in a different way and we were curbside in 10 minutes! You know that good feeling when you arrive? This was x 10!
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Great Service!
I was surprised to see some of the other bad comments. The app is fairly easy to use. After a LONG delay at the airport yesterday, ExecuCar/their sub-contractor ensured that a driver was at the airport to meet me—I received texts and was able to communicate with him when I arrived. My husband and I will definitely continue to rely on them.
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Easy Log in, but wish for a comment area.
My wife is blind and we have a service dog that flys with us. I wish there was a “note or comment space” to write additional information about the dog so when the driver shows up there not surprised about the dog.
The service is excellent and the meet and greet is awesome!
The service is excellent and the meet and greet is awesome!
Excellent Service!
Easy to book! Top notch service and the pickup was on time! Alex was professional and prompt!
I will only use this company for my car service! Download the app so you can follow your driver, get real time notifications, and book online.
I will only use this company for my car service! Download the app so you can follow your driver, get real time notifications, and book online.
ExecuCar / super shuttle is a scam
ExecuCar/super shuttle is a scam. They use multiple names and services as well so beware. I reserved and paid for a trip from MSP airport. Upon my arrival at airport, someone called me and in very broken English said my driver asked him to call me and say he could not pick us up because "he had to go home". The caller could not offer alternate ride or suggestion. I called the 800 number, waited on hold 15 minutes - they never answered. Then the same man called back and said "you must find other ride, my friend cannot come". I found an Uber. Another 30 minutes passes, and the automated text from company indicates I did not show up for my ride (this way the will say they can charge me). I tried to email the company as listed on the confirmation - email bounced back as invalid. I texted any and all numbers they used and had no response or try denied knowing what happened.
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HORRIBLE
I called an hour before the scheduled pick up time to confirm and I was told there was a mechanical issue with the car and they wouldn’t be able to pick the person up. They said they had no one to replace the car and they just canceled the reservation. They didn’t even call me to cancel! I was the one who called the check in! HORRIBLE horrible customer service. He didn’t even try to find a solution, just told me it wouldn’t work out. The person who was supposed to be picked up had no phone apps to take an Uber or anything and was older, so it put him in a bad situation. I will NEVER use this company again and will tell everyone I know to never use them. I hope your company goes out of business.
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