Exerp Staff User Reviews

What users say

Top reviews

Great but… feature option

It’s a great app but it would be awesome to synch it with my calendar

Not functional

Very bad functionality, how is it possible not to have a calendar view in 2026? like 15 years ago., when options were not available. Pretty ugly colour theme as well.. creating a schedule from zero gives me an anxiety honestly

Notifications need to be updated

This is a good app but can be better. I have an iPhone and an android. Both working differently on this app. I really wish that I can get a notification when clients book with me.

Needs improvement

It’s better then nothing. However I’ve dealt with soooo many problems with this app. I’ve worked with a different company previously the app they used was bad. This app makes their app look like it was sent from heaven. I’ve had log in problems, problems with the app to computer connection, problems with things not properly put in extra. I also would’ve love to have a proper overview for putting in sessions and scheduling things.
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New update graphic is obnoxious

Please take away the graphic that pops up every time I click on a name/ class. It’s like a strobe and making my head hurt.

Constantly logging me out

This is better than the previous app we used to use but it constantly logs me out and won’t interact with passwords so I have try to remember a random digit combo as is required by my employer, of course this always happens right before I need to use the app at work when there is no time to look it up
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Unrealised potential

Being unable to search previous days or sync with other calendars makes the whole thing clunky and borderline useless. It also doesn’t sync with the desktop so appointments aren’t booked or can’t be booked. Both of these functions are basic components of other booking software so it is confusing that it isn’t available in this app. Unfortunately not my choice, otherwise I’d get rid of it
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Working

😌

Home Screen

Home Screen makes script unreadable

Exerp is not good

Constant system errors, system down, super rigid, super slow processing times. Thumbs down

Personal Trainer

This app keeps all of my appointments organized! Highly reliable and effective. Perfect for Entrepreneurs.

Staff

Doesn’t give weekly or monthly planner view to user.
Have to navigate many screens to create availability then book a client
Should be in one step

Add a feature

Would like to have the ability to see past days and track past sessions. Like on the desktop.

Past recall

Pulling up yesterday's sessions for communication and scheduling future sessions would be nice.

Terrible product

This page isn’t long enough to describe all the terrible things about this app.

Studio Lead

Love this App

Notifications

Would love to receive notifications that someone has signed up for my workshop appear on my phone

UPDATE ASAP

Pls give us the ability to find the participant fix that super super bad customer search Cz I can’t find any of my clients it’s useless
Maybe also add a tiny pic of the customer
Add the info of the client you’re trying to book … etc thanks pls fix this asap

Weekly view

Please for the love of god make a weekly view on the app.

Terrible update.

In the previous update, we were able to see booking types based on colors (just like the desktop app). In this update, it’s all just monochrome. It’s been weeks now and I’m still having a hard time adjusting to the visual change. Would LOVE to see colors incorporated again.

You used to be able to contact participants directly through the app, but now you can’t. This makes it extremely inconvenient and a break in my workflow, if I need to reach out to a participant in a timely manner. When you click on their profile, their phone number and email are non-functioning buttons. So, you have to write it down and then reach out manually.

I have also been in positions where the class participation will reflect zero participants, when in fact, people are signed up. I would have to refresh the page in order for the class participation to reflect accurately. I’m not sure if that’s so much of a bug as it is simply an inconvenience. It would be nice if the app updated in real time. This also presents itself as a problem when I need to book someone and it may appear that there is availability when in fact there isn’t.

The previous version needed its performance enhancements. However, this current version is so different. It’s almost counterintuitive.
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