ExtremeCloud IQ Companion User Reviews

Name: ExtremeCloud IQ Companion
Rating: 3.36364 (22 reviews)

ExtremeCloud IQ Companion

Extreme Networks, Inc.

📊 Productivity

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The absolute worst!

I have not had worse customer service than from this company! Will never do business with them! 1 star for customer service, shady business practices and rude reps. When they get exposed, they stop responding. In all truth, the worst customer service of any place on this planet. Not even kidding! Wish there was an option to give them minus 5 stars!!!

ybsimple

2 years ago

Update 4

It's broken in many ways. Pointed many of them out in other reviews and it doesn't seem anyone is listening. Lets go Extreme.

Would also be nice if you bring back the ability to login with a master account if it has access to other pilot accounts. (even if the primary account is on connect)

Balian S

3 years ago

Response from developer

Thank you for downloading and using our app. We are constantly working on adding new features and capabilities as well as monitoring the app stability across all iOS platforms. Your requests were heard and support for wired devices as well as client information were added with Rel 3.0 We appreciate the feedback and look forward to hearing more form our users. Balian, users' response is very valuable to us and we are constantly listening to our users and work on improving the experience. Thank you again

Useless

I am not able to search for devices. Every time I do it, app closes. I removed the app and reinstalled. Same behavior. Impossible to use browser on a phone to make changes. Bottom line, access to a computer is essential to manage network.

RDG41

3 years ago

Response from developer

RGD41, did you try the latest version? Thank you

XIQ makes my life easy.

XIQ was great on its own. This app makes it so much easier.

PaulAleroux

4 years ago

Terrible

They put more effort into the stupid animations than making basic functions work.

T3chnicolor

4 years ago

Intuitive & convenient

This app is super simple and powerful all at the same time.

JEJJCAT

4 years ago

Potential

The app crashes whenever I try to search for an AP.

I’ll start the search. Select the AP. The app will then crash. This has been recreated by my colleagues on their devices.

Does not seem to be Wi-Fi/network related.

thelto

4 years ago

Response from developer

We are sorry you are facing issues with app usability, please try uninstalling the app and re-installing it. if issue continue please contact us at: https://www.extremenetworks.com/support/contact/?_ga=2.235092609.1495665127.1651711801-560206765.1651711801 provide the following information: device model and ver, iOS ver, App version and we will get back to you.

Needs work

The app frequent quits on me during onboarding. I am running iOS 15.3.

PeterM1963

4 years ago

Response from developer

Amazing!

I’ve been waiting for this for a long time and I gotta say… I’m not disappointed. Keep up the great work dev team! you knocked it out of the park on this one.

Funman8