ExtremeCloud IQ Companion

ExtremeCloud IQ Companion

by Extreme Networks, Inc.

22 ratings
9 reviews
Free

Details

  • Released
  • Updated
  • January 20, 2021
  • May 19, 2026

Features

ExtremeCloud IQ Companion screenshot #1 for iPhone
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ExtremeCloud IQ Companion screenshot #9 for iPhone
ExtremeCloud IQ Companion screenshot #10 for iPhone
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About

This app helps IT administrators and installers quickly set up and monitor networking devices like access points, switches, and routers from a smartphone. It allows for easy onboarding, configuration, and troubleshooting of devices, including remote reboots and LED flashing for location.

Onboard APs, Switches, Routers
Scan device barcode or QR code
Assign devices to locations
Apply network configuration policies
Verify cloud connection and status
Remotely reboot devices
Troubleshoot with CLI commands (subscription)
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What's New in ExtremeCloud IQ Companion

13.1

May 19, 2026

- Enabled Local Controller login - AFC Anchor AP setting capability in controller (Anchor AP setup feature requires IQC version 10.19.01 or higher) - Bug fixes

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User reviews

The absolute worst!

I have not had worse customer service than from this company! Will never do business with them! 1 star for customer service, shady business practices and rude reps. When they get exposed, they stop responding. In all truth, the worst customer service of any place on this planet. Not even kidding! Wish there was an option to give them minus 5 stars!!!
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Update 4

It's broken in many ways. Pointed many of them out in other reviews and it doesn't seem anyone is listening. Lets go Extreme.

Would also be nice if you bring back the ability to login with a master account if it has access to other pilot accounts. (even if the primary account is on connect)

Response from developer

Thank you for downloading and using our app. We are constantly working on adding new features and capabilities as well as monitoring the app stability across all iOS platforms. Your requests were heard and support for wired devices as well as client information were added with Rel 3.0 We appreciate the feedback and look forward to hearing more form our users. Balian, users' response is very valuable to us and we are constantly listening to our users and work on improving the experience. Thank you again

Useless

I am not able to search for devices. Every time I do it, app closes. I removed the app and reinstalled. Same behavior. Impossible to use browser on a phone to make changes. Bottom line, access to a computer is essential to manage network.

Response from developer

RGD41, did you try the latest version? Thank you

XIQ makes my life easy.

XIQ was great on its own. This app makes it so much easier.

Terrible

They put more effort into the stupid animations than making basic functions work.

Developer apps

FAQ

What is ExtremeCloud IQ Companion used for?

ExtremeCloud IQ Companion is used for onboarding and monitoring networking devices such as access points, switches, and routers directly from your smartphone. It simplifies device setup, configuration, and troubleshooting for IT professionals.

How do I onboard a device with ExtremeCloud IQ Companion?

You can onboard devices by scanning their barcode or QR code, or by manually entering the serial number. The app then allows you to assign the device to a location and apply network configuration policies.

Can I troubleshoot devices remotely with ExtremeCloud IQ Companion?

Yes, you can remotely reboot devices. Securely troubleshooting an AP using CLI commands is also possible, but requires a Pilot subscription.

What devices are supported by ExtremeCloud IQ Companion?

The app supports onboarding and monitoring of access points (APs), switches, and routers. It also allows changing the "Persona" across their Universal Hardware portfolio.

Is ExtremeCloud IQ Companion available on Android?

Based on the provided data, ExtremeCloud IQ Companion is supported on iPhone and iPod. Information regarding Android availability is not specified.

How often is ExtremeCloud IQ Companion updated?

The latest version, 13.0, was released on 2025-09-15, indicating recent and ongoing development. This suggests that updates are released regularly to improve functionality and address issues.

What is the user rating for ExtremeCloud IQ Companion?

ExtremeCloud IQ Companion has a rating of 3.4 stars from 22 ratings. This indicates a mixed user reception, with some users finding it effective and others experiencing issues.

Does ExtremeCloud IQ Companion have ads?

No, ExtremeCloud IQ Companion does not contain advertisements. The app is free to download and use without any ad interruptions.