Ericsson NetCloud Mobile vs ExtremeCloud IQ Companion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ericsson NetCloud Mobile
Monitor and manage your network in real-time from your mobile device. Track network status, device health, and run diagnostics. Essential for network administrators needing on-the-go access to network capabilities.
- Real-time network status tracking
- Device health and usage monitoring
- Remote device reboot
- Diagnostic tools (ping, traceroute)
- GeoView location insights
- User and access management
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Stay connected to your network no matter where you are using Ericsson NetCloud Mobile. Designed for network administrators, NetCloud Mobile brings essential NetCloud capabilities to your phone or tablet to monitor and manage your network in real-time. Features • Track network status and receive real-time alerts • Monitor device health, signal strength, and usage • Drill into device details and configurations • Run diagnostics such as ping, traceroute, and speed tests • Reboot devices remotely • View GeoView insights for device location • Manage users, access, and activity logs Requirements • NetCloud Manager account • Active NetCloud Service Plan
ExtremeCloud IQ Companion
This app helps IT administrators and installers quickly set up and monitor networking devices like access points, switches, and routers from a smartphone. It allows for easy onboarding, configuration, and troubleshooting of devices, including remote reboots and LED flashing for location.
- Onboard APs, Switches, Routers
- Scan device barcode or QR code
- Assign devices to locations
- Apply network configuration policies
- Verify cloud connection and status
- Remotely reboot devices
- Troubleshoot with CLI commands (subscription)
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The ExtremeCloud IQ Companion app provides onboarding and monitoring of networking devices from your smartphone. The app was designed to securely support both IT administrators and installers. You can use this app to quickly onboard, monitor and troubleshoot access points, switches and routers. ExtremeCloud IQ Companion app supports the following features: • Launch ExtremeCloud IQ Companion app with proper admin or installer roles • Onboard Access Point (AP), Switches and Routers by scanning the device barcode or QR code. Or manually enter the serial number of the networking device • Assign device to location and floorplans • Assign device network configuration policy and device templates • Verify cloud connection and status of the device • Ability to remove, add or update a device • Ability to change “Persona” across our Universal Hardware portfolio • Remotely reboot a device • Locate an AP by flashing the LED light • Securely troubleshoot an AP using CLI commands (Pilot subscription required)
Screenshots
Verdict
The clearest difference is rating: Ericsson NetCloud Mobile at 4.8 against ExtremeCloud IQ Companion's 3.4. Ericsson NetCloud Mobile also leads on ratings volume (559 vs 23). ExtremeCloud IQ Companion's advantage is review sentiment (40% vs 27%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ericsson NetCloud Mobile holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: Ericsson NetCloud Mobile has 559 ratings behind it against 23, so its average is the more settled of the two. Written reviews complicate that: 27% of Ericsson NetCloud Mobile's written reviews are positive against 40% of ExtremeCloud IQ Companion's, so the app with the better star average is not the one people write more warmly about.
Ericsson NetCloud Mobile ships an update every 2 months, ExtremeCloud IQ Companion every 3 months. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.
| Parameter | Ericsson NetCloud Mobile | ExtremeCloud IQ Companion |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (559 ratings) — better | 3.4 (23 ratings) |
| Positive reviews | 26.7% of reviews | 40.0% of reviews — better |
| Number of ratings | 559 — better | 23 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 148 MB | 116 MB |
| Age rating | 4+ | 4+ |
| Developer | Ericsson Enterprise Wireless Solutions, Inc. | Extreme Networks |
Customer experience
Ericsson NetCloud Mobile
ExtremeCloud IQ Companion
Bugs and requests
Ericsson NetCloud Mobile
Reported bugs
8 issues- App locks up when clicking managed devices
- Unable to get into device details
- Login fails with “The data couldn’t be read because it is missing.”
- App crashes when switching accounts
- Unable to manage devices
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- No current signal strength readings
- Devices do not populate, shows an error
- App doesn't work for populating devices
Requested features
7 requests- Add ability to move devices into groups
- Add port forwarding functionality
- Add feature to clear configuration for kiosks
- Allow access to router logs
- Improve configuration of alerts
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- Display current signal strength readings
- Alerts to come through the app instead of emails
ExtremeCloud IQ Companion
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ericsson NetCloud Mobile
No in-app purchases
ExtremeCloud IQ Companion
No in-app purchases
Questions
Is Ericsson NetCloud Mobile free?
Is ExtremeCloud IQ Companion free?
Which has better reviews, Ericsson NetCloud Mobile or ExtremeCloud IQ Companion?
Do Ericsson NetCloud Mobile or ExtremeCloud IQ Companion have ads?
Which is updated more often, Ericsson NetCloud Mobile or ExtremeCloud IQ Companion?
Other comparisons
