Unable to login
With the new update I am unable to login to the EHR. Error code 400. Restart, uninstall and install do not work. before update worked fine.
Awful EHR
I’ve reluctantly used this app/ EHR for over a year. It’s not intuitive and obviously adapted to optometry by people that do not understand the profession. This app can be quick if you have nothing to document outside of an sRx but quickly becomes time consuming with many buttons to push for simple documentation. Often has bugs and in one instance lost/ unable to recover all charts that were recorded for the day. The spell check doesn’t even have optometric terms in the vocabulary. Avoid this app if you value your time and sanity.
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Everytime they update they mess things up
The latest update 3/14/24 makes it impossible to finalize a glasses RX. Each time they update, they mess something vital up. I’m getting really tired of this! I wish we could change our EHR to something more reliable
Slow and tedious
App is not intuitive and requires a ridiculous amount of input for simple documentation.
6.3.3 Update for Contact Lenses
The 6.3.3 update seems to have caused problems with inputting/altering existing CL trials and rxs. If there is an existing CL and I try to change a parameter (from diagnostic lens to product, from -0.75 cyl to -1.25 cyl, etc.), then click save, nothing is actually saved. I have to start from scratch to input a new trial, rather than pulling the previous one forward and editing it.
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