Unable to login
With the new update I am unable to login to the EHR. Error code 400. Restart, uninstall and install do not work. before update worked fine.
Awful EHR
I’ve reluctantly used this app/ EHR for over a year. It’s not intuitive and obviously adapted to optometry by people that do not understand the profession. This app can be quick if you have nothing to document outside of an sRx but quickly becomes time consuming with many buttons to push for simple documentation. Often has bugs and in one instance lost/ unable to recover all charts that were recorded for the day. The spell check doesn’t even have optometric terms in the vocabulary. Avoid this app if you value your time and sanity.
Show more
Everytime they update they mess things up
The latest update 3/14/24 makes it impossible to finalize a glasses RX. Each time they update, they mess something vital up. I’m getting really tired of this! I wish we could change our EHR to something more reliable
Slow and tedious
App is not intuitive and requires a ridiculous amount of input for simple documentation.
6.3.3 Update for Contact Lenses
The 6.3.3 update seems to have caused problems with inputting/altering existing CL trials and rxs. If there is an existing CL and I try to change a parameter (from diagnostic lens to product, from -0.75 cyl to -1.25 cyl, etc.), then click save, nothing is actually saved. I have to start from scratch to input a new trial, rather than pulling the previous one forward and editing it.
Show more
My EHR
No, absolutely no EHR is perfect! My EHR, EYEFINITY EHR, works for me. The program can be reached in some fashion by my desktop, iPad, iPhone and iWatch….anywhere I am. Eyefinity EHR does for me, in a speedy fashion, what I need to do for a patient: document an exam, produce an optical or medical RX, letters to other doctors, info sheets for patients and billing of the visit. I make protocols in Eyefinity EHR for a few situations where the EHR may not yet have a plan I seldom use. Then the protocols are my finger tips. Advice: look at what they have and work with it. Every individual can find something they don’t like or wish it had… In my mind this is a 5 and yes, Eyefinity EHR will even get better!!
Show more
Contact rxs wont input
Unable to input contacts
Put sticky notes back on iPad grid view
Why would you remove sticky notes from the iPad grid view? Technicians/staff communicate information to the doctor through that method. Please return that to the location where you have now placed attachments which is used much less frequently!
Why did they change the medical/ ocular history?
The medical & ocular history is MUCH HARDER to document.
Should have kept old and expanded ability to free text easier with segments you can date. Unless you date info, it just carries over so not sure when pt had Dx or medical problems
Should have kept old and expanded ability to free text easier with segments you can date. Unless you date info, it just carries over so not sure when pt had Dx or medical problems
Updates Making Things Worse
They are updating things that do not need to be updated and ignoring other areas. For example, prior to an update during the exam section there was an option (In Advance Mode) to free text under each category. They removed that feature and can only free text now if you are not in advance mode. If you are using the Ipad you now have to keep scrolling through each section to get to the very bottom in order to just put your findings in, its a waste of time.
Show more
Need to Fix latest update bug
Ever since the last update I am required to enter provider location EVERY SINGLE TIME I push home before it lets me move on. it says you can add provider location in profile, which I have done, and it still happens every time. Also, since the update I am unable to print Rxs. My printer is located and identified but when I push print, it does not print. The printer seems to be working fine with every other command or application, except for the pr8nt command from this EHR program. Help!!
Show more
Having to add provider
Is anyone having trouble with the new update? Every time I hit home it has me add the provider every time. Even if i set it as default.
Will not update
App will not update, tried uninstalling and reinstalling same issue. Very disappointing
Another failed update
Why do they keep pushing flawed updates? Now I can’t even send scripts through to Acuity Logic... The interface looks worse, is less intuitive and as always I have to reset all my ‘sticky’ presets.
Worse since update
Since the app was recently updated, the lag has been much more substantial, the app has frozen more frequently and more often returns "Timed Out" errors.
Refactive codes
I was told by Phernell over three years ago that the refraction would generate the exam codes. I am still waiting.
This is easily doable since the previous system,examwriter did just that.
I have also recommended that common responses such as “ no treatment “ head the list rather than alphabetical. That mutually exclusive responses such as right eye worse than left eye and left eye worse than right eye cannot be clicked at the same time.
That the “success” banner at the top of the page disappear in most cases because it is redundant and just wastes time. A place where it should appear and doesn’t is when a rx. is printed.
These are only a few of the myriad of suggestions I have made over the years that you have chosen to ignore. I don’t know why I am wasting my time.
This is easily doable since the previous system,examwriter did just that.
I have also recommended that common responses such as “ no treatment “ head the list rather than alphabetical. That mutually exclusive responses such as right eye worse than left eye and left eye worse than right eye cannot be clicked at the same time.
That the “success” banner at the top of the page disappear in most cases because it is redundant and just wastes time. A place where it should appear and doesn’t is when a rx. is printed.
These are only a few of the myriad of suggestions I have made over the years that you have chosen to ignore. I don’t know why I am wasting my time.
Show more
Easy!
Surprisingly easy. I am amazed. I can’t do without it.
Great for optometry
This is one of the best tools out there for optometry. The mobility and ease of use is light years ahead of anything out there.
Very Capable
As a business owner, employee and moonlighting doctor, I've used many EHR systems. My favorite, by far, is Eyefinity EHR. It has come a long way since I first started to use it and with each update becomes more user friendly.
I use the iPad interface and love that I can chart while pulling trials, or sitting in my office and I love that it can be open on 2 systems at once. My other favorite feature that works well is the copy forward on examination.
I use the iPad interface and love that I can chart while pulling trials, or sitting in my office and I love that it can be open on 2 systems at once. My other favorite feature that works well is the copy forward on examination.
Show more
Awful
Awful. Have had it for two years. Still works like it's in beta testing. Support is non existent
