EYEVUE User Reviews

EYEVUE
EYEVUE
Shenzhen Dahan Technology Co., Ltd.

Customer Experience

Positive experience30.0% of reviews
Neutral10.0% of reviews
Negative experience60.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is EYEVUE Safe?

Not enough ratings yet to assess EYEVUE.

Is EYEVUE Legit?

EYEVUE has limited verification signals. AppsHunter Legitimacy Score for EYEVUE is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

For the price

Can’t complain if you need more then get the Rayban simple

AI glasses

Can’t shoot a photo and not able to record a video

No

这款智能眼镜本身有一些优点。外观很好看,佩戴舒适,而且视频和音频质量也不错。遗憾的是,Eyevue 应用程序让整体使用体验变得非常令人沮丧。

我遇到的最大问题是,视频无法从智能眼镜上传或导入到我的手机。这违背了购买这款眼镜的主要目的之一,因为我无法方便地查看或分享所录制的视频。此外,我还遇到了连接问题、应用程序报错以及卡顿或无响应的情况。

尝试通过应用程序寻求帮助也很困难。当我尝试提交反馈时,“问题类型”一栏最初是空白的。下拉选项后来终于出现了,但应用程序仍然不允许我提交表单。尽管我输入了正确的电话号码,系统仍反复显示错误信息:“Please provide correct contact information”(请提供正确的联系信息)。

产品说明和客户支持也需要大幅改进。该公司的网站只有中文,没有明显的英文选项。作为一名美国消费者,我无法阅读网站上的产品和支持信息,只能自己进行翻译。如果该公司向英语国家的消费者销售产品,就应该提供清晰的英文说明、英文版网站以及可靠的客户支持联系方式。

我给这款产品两星,是因为眼镜外观时尚、佩戴舒适,而且视频和音频质量不错。然而,这些优点被不稳定的应用程序、连接问题、无法导入视频以及英语客户支持不足等问题所掩盖。在应用程序和客户支持得到改善之前,我无法推荐这款智能眼镜。



The smart glasses themselves have several positive qualities. They look good, are comfortable to wear, and the video and audio quality are good. Unfortunately, the Eyevue app has made the overall experience extremely frustrating.

My biggest problem is that my videos will not upload or import from the smart glasses to my phone. This defeats one of the main purposes of owning the glasses because I cannot easily access or share the videos I record. I have also experienced connection problems, app errors, and freezing.

Trying to get help through the app has been another problem. When I attempted to submit feedback, the “Question Type” section was initially blank. The drop-down list eventually appeared, but the app still would not let me submit the form. Even though I entered my correct phone number, I repeatedly received an error stating, “Please provide correct contact information.”

The instructions and customer-support options also need significant improvement. The company’s website is displayed in Mandarin without an obvious English-language option. As an American customer, I could not read the product or support information and had to translate it myself. If the company sells its products to English-speaking customers, it should provide clear English instructions, an English version of its website, and a reliable way to contact support.

I am giving this product two stars because the glasses are attractive, comfortable, and capable of producing good-quality video and audio. However, those positives are overshadowed by an unreliable app, connection problems, the inability to import videos, and inadequate English-language support. Until the app and customer-support experience are improved, I cannot recommend these smart glasses.
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Eye glass

Fun and easy to use

Nothing but issues

I have had nothing but issues with this device. I am unable to charge it and whenever I am using device, it will automatically turn on music skip songs and adjust volume by itself in AI will listen in on conversation and ask random questions.

Need new ones

It’s cool but mines won’t turn on and it told me to update it but it’s still not turning on

Ok…but has issues

The recording is decent and pictures are clear. The issue I had this morning is that music just randomly started playing and jumping from one song to the next constantly clicking. I finally just had to turn them off. Rather annoying.

These are quite awesome

My first smart glasses and as long as you read the directions you will get a better understanding on how to use them. They record, video, listen to music, answer calls and translate. Not sure what everyone else on here is saying about the glasses. USA review…

Bluetooth connection

Glasses work to hear music and connect via Bluetooth, but won’t connect with app. Can’t even record

If you guys are seeing this review, can you please upgrade? The recording feature that’s only thing

Everything is good, but the video recording is very laggy and glitchy. Can you guys please I really love these glasses, but I’m gonna have to return them due to the glitch and lagging