Allow user to change sound
The *ding dong* sounds just like my front door bell. Still haven’t gotten use to it. Please allow customizations to the sound.
Needs widgets
Love this service but the app needs improvement. For one arm/disarm and status widgets.
It does everything
It does EVERYTHING my wall keypads do only from ANYWHERE! This is awesome. And only took 5 minutes to install the board.
Bad apps that’s more a Ads app
The visual layout is terrible. Noting concise and efficient. You need to change pages and scroll all the time. 100% worst then previous.
And the worst part: the main page when you open it is not “dedicated” on bringing you all the info you need about your alarm system: but is dedicated to selling you stuffs! And sub-products!
You need to go deep in other pages to manage your alarm systems.
Never buying this again.
And the worst part: the main page when you open it is not “dedicated” on bringing you all the info you need about your alarm system: but is dedicated to selling you stuffs! And sub-products!
You need to go deep in other pages to manage your alarm systems.
Never buying this again.
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Used to work…
I’ve been using this for a while but now the app will not even open. Has the service got out of business?
Excellent product and service
Top notch product and service. It allows us to use old Honeywell or DSC wired security system. They even made a new UNO but I am still satisfied with the Honeywell 20P.
Great app
This app has worked great for me. It’s awesome that it’s free with no monthly fees.
Code Entry Keypad Has Changed On iPad
The last couple of app updates (within the last two weeks or so), have changed the method for entering the arming/disarming numeric code on my iPad. Previously, upon selecting to arm or disarm, a numeric keypad would be displayed; now a full alpha numeric keyboard is displayed. Please bring back the more simple numeric keypad for entry of alarm code numbers. Better yet, allow for arming and disarming with Face ID.
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Unable to get into app
What a horrible app! I haven't been able to login for a while and I've tried deleting / reinstalling but nothing helps. Even Alexa says it's having problems connecting.
Not great
Trouble signing in, clunky. Poor interface, slow loading. Will not keep me signed in. It’s so bad I’m considering leaving EyezOn completely. Really not happy.
App stopped working after years of use
At one point, I loved this app. There have been three issues recently.
1. Several months ago the system stopped sending me texts and I could only get push notifications. Thus, I set my sound for the push notification to an obnoxious sound so I wouldn’t miss them. This was a decent fix, but not ideal.
2. I updated the app last night. It changed the sound to a doorbell sound that we can’t change.
3. Today, it stopped sending me push notifications completely. I went to log onto the app so I could see why and the app no longer allows me to log on with my current username and password.
I’d love to have this app back to the way it worked a year ago. Thanks.
1. Several months ago the system stopped sending me texts and I could only get push notifications. Thus, I set my sound for the push notification to an obnoxious sound so I wouldn’t miss them. This was a decent fix, but not ideal.
2. I updated the app last night. It changed the sound to a doorbell sound that we can’t change.
3. Today, it stopped sending me push notifications completely. I went to log onto the app so I could see why and the app no longer allows me to log on with my current username and password.
I’d love to have this app back to the way it worked a year ago. Thanks.
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Just black screen
It’s just showing me a blank black screen.
2.8 is piece of garbage. pls provide a roll back
it was push to update to 2.8, after update, it removed all the accounts info. not able to access the system anymore. it is piece of junk now.pls provide the old version roll back.
It the time to consider other alternatives
It the time to consider other alternatives
2 steps forward and 1 step back
The latest update changed the arming/disarming push notification sound to a doorbell. It’s so bad, I finally had to turn sound notifications off. Please fix
No access to my alarm with update
Please offer the old version as I can no longer access my alarm system with the new updated app.
Las notificaciones no se indican en iphone con esta version
Las notificaciones de las zonas en bypass, no se notifican como en la versión previa. Algo no se realizó de la forma correcta. Actualicé en iphone a la nueva versión y compruebo que zonas en bypass no se notifican. En ipad no he actualizado la versión y se notifican las zonas en bypass etc
Phone calls not working
My wife and I logged into the new UI and now both our phones can’t make outgoing calls or receive calls. They are both stuck on SOS.
Poor app for important system
Though the hardware for the system is very nice, this app is very poor and unprofessional. The app is poorly designed and inconsistent, And not very intuitive even if you have only the most basic system. Things like different back button styles on various screens, rather than one consistent way; Colour scheme that makes no sense, lots of pinks, pale yellow, etc. They make the app look silly rather than having colour be something meaningful and serve a purpose to alert or indicate. The screen organization, display of information, and wording causes confusion and takes away from the function.
As far as implementation of their wonderful design, the app often stalls after buttons are touched, and the app does not even work on all current model iPhones, with the screen spilling over or cut off or overlapped, even when changing layout from website to mobile, that makes no difference; the app is particularly bad on the iPhone 13 mini and 12 mini. The new sounds they added in the recent update, and turned on in that update. If you previously had them off, are disturbing with doorbell sounds frequently going off; at least you can change the sounds back to the iPhone defaults.
As this latest improved version of the app stands now, it is almost unuseable on phones like the iPhone 13 and 12 mini the app was vastly superior a number of versions ago, both in design and function.
I really like the hardware, and the older apps, but I would not recommend this system now, simply because of the current app; if you are looking for something to allow your phone to access, control, or check your alarm system, I would look elsewhere.
As far as implementation of their wonderful design, the app often stalls after buttons are touched, and the app does not even work on all current model iPhones, with the screen spilling over or cut off or overlapped, even when changing layout from website to mobile, that makes no difference; the app is particularly bad on the iPhone 13 mini and 12 mini. The new sounds they added in the recent update, and turned on in that update. If you previously had them off, are disturbing with doorbell sounds frequently going off; at least you can change the sounds back to the iPhone defaults.
As this latest improved version of the app stands now, it is almost unuseable on phones like the iPhone 13 and 12 mini the app was vastly superior a number of versions ago, both in design and function.
I really like the hardware, and the older apps, but I would not recommend this system now, simply because of the current app; if you are looking for something to allow your phone to access, control, or check your alarm system, I would look elsewhere.
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Update- Just spins at login
9/27/24 Ver 2.1 fixed the login issue. Login is now immediate and the app is as good as ever. I like it a lot. Eyezon fixed the issue within a day or so! No issues since the fix. I’m a very happy customer.
Precious review: After many many years of being happy - they just broke the app with this latest update. My iPhone7 cant log in. It just keeps spinning.
Precious review: After many many years of being happy - they just broke the app with this latest update. My iPhone7 cant log in. It just keeps spinning.
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Can’t login now
Your 2.1 update to fix an issue for some people logging in, is now preventing me from logging in.
