Wastage of money
I am very disappointed with this CP Plus camera. It did not meet my expectations at all. The recording feature is unreliable, with recordings frequently missing or not saving properly. A security camera is supposed to provide dependable surveillance, but this product fails at its most important function.
Overall, it feels like a waste of money. I would not recommend this camera to anyone looking for reliable security monitoring until these recording issues are resolved.
Overall, it feels like a waste of money. I would not recommend this camera to anyone looking for reliable security monitoring until these recording issues are resolved.
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Playback option shows the oldest video first
Whenever I try to check the recorded videos using the βplaybackβ option, the app by default shows the first recoded video of the current day. Logically, it should show the latest recording of the current day. Because of this, whenever I wish to check the latest recording, I have to manually scroll to the current time for this.
I have already sent an email to support team for this. Please check and fix.
I have already sent an email to support team for this. Please check and fix.
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Recurring Playback Issues and No Response from Support
I have a paid cloud recording subscription for one of my cameras, but the service is unreliable. Most of the time, when I need to access recorded footage, the app shows βFailed to load the cloud recording data.β
I have raised multiple support tickets through the app, but have received no response. For a paid security service, both reliability and customer support are far below expectations. Very disappointing experience.
I have raised multiple support tickets through the app, but have received no response. For a paid security service, both reliability and customer support are far below expectations. Very disappointing experience.
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Excellent device and service
I recently installed this app and the device and itβs amazing. The app is seamless with almost no lags. The synchronization is perfect
Launch iPad Version App
Launch iPad Version App








