Feedback + a pain point
Hi dev team.
I absolutely like what you have done with the UI/UX. Love it
I have a pain point which if solved can be an amazing feature
Whenever an automatic clip is recorded by detecting a motion the process time to start recording to on disk storage has a drift from the actual event that triggered the recording, even if the drift is very small vital info is lost also in the same way the action leading to the record trigger might be important.
I would suggest to attach t-10 to t-5 seconds to the start of the of the recording
t = trigger time
I think that can be a very subtle but very good thing to capture the actions leading to the trigger of the recording event.
I’m hopeful you will consider this.
I absolutely like what you have done with the UI/UX. Love it
I have a pain point which if solved can be an amazing feature
Whenever an automatic clip is recorded by detecting a motion the process time to start recording to on disk storage has a drift from the actual event that triggered the recording, even if the drift is very small vital info is lost also in the same way the action leading to the record trigger might be important.
I would suggest to attach t-10 to t-5 seconds to the start of the of the recording
t = trigger time
I think that can be a very subtle but very good thing to capture the actions leading to the trigger of the recording event.
I’m hopeful you will consider this.
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Full time recording playback can have highlighter for movement
The CCTV system would greatly benefit from a feature that allows for full-time recording with playback that includes a highlighter for movement. This enhancement would significantly improve the ability to track and review important events, making it easier to identify and focus on areas of interest.
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Response from developer
Dear Sir/Ma’am, Thank you for your feedback! We're always striving to improve and would love to know what we could do better to earn a 5-star rating from you. Your input is incredibly valuable to us.
Great UI! Question about accessing live feed locally for home automation
First of all, I want to say that I really appreciate the design of your application. The UI is clean, intuitive, and very easy to use. I also think the cloud streaming functionality is implemented very well — being able to access the camera feed from anywhere is extremely convenient.
I had a small technical question regarding the camera’s streaming capabilities. I run a small home server on my local network and like to archive recordings locally for my own storage and automation purposes.
I was wondering if the camera exposes any way to access the live stream over the local network (LAN). For example, something like an RTSP stream, local URL endpoint, or a port that allows accessing the feed directly within the same network. Even if it requires authentication, that would be perfectly fine.
My thought was that since the camera already streams video to your cloud service, there might be a way to access the same stream locally within the LAN and process it on a home server.
If such an option exists, I would love to learn more about it. Even documentation for developers or advanced users would be incredibly helpful.
Thank you again for building such a great product.
Best regards
I had a small technical question regarding the camera’s streaming capabilities. I run a small home server on my local network and like to archive recordings locally for my own storage and automation purposes.
I was wondering if the camera exposes any way to access the live stream over the local network (LAN). For example, something like an RTSP stream, local URL endpoint, or a port that allows accessing the feed directly within the same network. Even if it requires authentication, that would be perfectly fine.
My thought was that since the camera already streams video to your cloud service, there might be a way to access the same stream locally within the LAN and process it on a home server.
If such an option exists, I would love to learn more about it. Even documentation for developers or advanced users would be incredibly helpful.
Thank you again for building such a great product.
Best regards
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Response from developer
Dear Sir/Ma’am, Thank You for your Feedback. Please write us your concern at support@cpplusworld.com. We will be pleased to assist you.
Terrible app and product.
Terrible Product — Do Not Buy!
This camera is extremely disappointing. Every time you try to access the recordings, the camera goes offline. It doesn’t even maintain a stable Wi-Fi connection — it can’t stay connected from just 10 feet away.
If you’re considering buying this product, look for something much better. It’s worth spending more on a reliable camera because this one simply doesn’t work.
This camera is extremely disappointing. Every time you try to access the recordings, the camera goes offline. It doesn’t even maintain a stable Wi-Fi connection — it can’t stay connected from just 10 feet away.
If you’re considering buying this product, look for something much better. It’s worth spending more on a reliable camera because this one simply doesn’t work.
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Response from developer
Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you.
Suggestion to Enhance Playback Speed Options in CP PLUS Wi-Fi camera
Dear CP PLUS Team,
I would like to share a constructive suggestion regarding the video playback functionality in CP PLUS Wi-Fi camera
Currently, the maximum playback speed available is limited to 2×, which can be time-consuming when reviewing long-duration surveillance footage, especially during audits, investigations, or routine monitoring. Increasing the playback speed options to 4×, 6×, or up to 8× would significantly improve efficiency and user experience.
Higher playback speeds are commonly available in comparable surveillance systems and are extremely useful for quickly identifying events of interest without compromising operational productivity.
I request you to kindly consider this enhancement in future firmware or software updates. This improvement would add substantial value for users who regularly review large volumes of recorded footage.
Thank you for your continued efforts in improving CP PLUS products and services. I look forward to future updates.
I would like to share a constructive suggestion regarding the video playback functionality in CP PLUS Wi-Fi camera
Currently, the maximum playback speed available is limited to 2×, which can be time-consuming when reviewing long-duration surveillance footage, especially during audits, investigations, or routine monitoring. Increasing the playback speed options to 4×, 6×, or up to 8× would significantly improve efficiency and user experience.
Higher playback speeds are commonly available in comparable surveillance systems and are extremely useful for quickly identifying events of interest without compromising operational productivity.
I request you to kindly consider this enhancement in future firmware or software updates. This improvement would add substantial value for users who regularly review large volumes of recorded footage.
Thank you for your continued efforts in improving CP PLUS products and services. I look forward to future updates.
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Response from developer
Dear Sir/Ma’am, Thank you for sharing your valuable feedback. We have shared your feedback with the team concerned. Regarding the features, all the decisions are made by the team concerned as per the market acceptance, the features you want may come however it may take time. Once it gets released you will be notified.
