Great customer service
No matter the issue or not, always great service .
Love the new app!
So easy! Very easy to navigate. User friendly!
Great App
This is by far the easiest banking app that I have used for all my banking needs
Banking made easy!!!
The convenience of mobile deposit and all bank staff are very professional and kind to customers
Awesome bank
I’ve been banking with F&M for 20 years. I have always gotten amazingly personalized service. They are always willing to go above and beyond.
Can’t access the app
It’s stuck updating yet nothing is happening I can’t do anything about it
Easy
Online banking and bill pay feature are easy and quick to use
Great bank!
Great people, great app.
Easy and accurate
Banking with F&M is easy fast with great staff as well as friendly , excellent service
Great Bank
Love this Bank. Great service. Great team.
App update!
After update on app it’s not working now. Can you fix it please
Poor notification
I have been banking with F&M for over 3 years with my nonprofit, for profit business, a trust account, and personal account. Notification were great when the new app rolled out, but in the last 6 months, they have been spotty at best. I rely on the notification to alert me that I have to transfer funds or if something funky is happening in one of my accounts that I don’t check on a daily basis. Get it together!
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The mobile deposit does not work.
The mobile deposits does not work. It does not matter how many times I take a perfectly clear picture it is rejected. Now I have the back of the check written on saying for mobile deposits only and it won’t accept it.
Cell Phone Deposit
Saves me a lot of time and hassle
Best Bank Ever
Excellent service great people to work with
web deposit
time saver … glad i noticed it
My Bank
I have been banking with F& M for 30 years. Best bank ever!
Deposit
I like being able to do this, but it’s a little difficult to work with it, specially, getting in the check in the right place
Quit Working on iPhone 7+ with Current Update iOS
Used the App on my iPhone 7+ that is updated when prompted by Apple. Today the App would not let me in because it said I needed to update the App. I refreshed the App in the App Store and it said that the App wouldn’t work with the updated version of IOS on my phone. My phone says I am running 15.8.3. The App Store says the App requires 16.1. I deleted the App from my phone and tried to reload the App. The reload noticed my IOS version and said it would upload an older version that was compatible. Tried to open the App and was told I had to update my IOS. Maddening! Horrible App Management! Now I can’t use my phone for my business banking needs. One more reason to leave F&M Bank.
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NOT ACCESSIBLE FOR LOW VISION CUSTOMERS
This app will not accept any of the “use strong password options” nor will it “display as you enter” your chosen password. NOT ACCESSIBLE. For low vision customers, you might need another person to help you. I discovered I could type my password into Notes, then cooy and paste, but this is a known security flaw in most apps, so I am sure they will take that away eventually.
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