F User Reviews

Customer Experience

Positive experience67.5% of reviews
Neutral5.2% of reviews
Negative experience27.3% of reviews

~ Based on 572 written reviews from the US App Store.

What users say

Is F Safe?

F-Secure FREEDOME VPN appears safe based on user ratings. AppsHunter Safety Score for F is 90/100.

This assessment is based on 1,148 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 1,148 App Store ratings for F.

Is F Legit?

F-Secure FREEDOME VPN appears to be a legitimate app. AppsHunter Legitimacy Score for F is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ben yaptım bu hatayı siz yapmayın çok kötü

Asla çalışmıyor sakın para verip almayın. Ücretsiz deneme haftam bittiği gibi faturayı kestiler ve asla çalışmamaya başladı

The automatic WiFi protection does not work

This feature stop working for a while now. When is this going to be fixed??

Andrew

I paid for the year then it expired after one month and there is no means of getting it sorted.

Keine Verbindung

Leider ständige Unterbrechungen, Meldung: Warte auf Internet. Schaltet man das VPN aus, funktioniert die Verbindung super, was ja nicht der Sinn ist. Und Nein, ich werde dem Support nicht antworten, da man ja erwarten kann bei einem nicht grade günstigem VPN, das es geht. Ein sicheres Netzwerk kann auch nicht mehr eingestellt werden. Aber wenn man 8 Monate nichts an der App macht, weiss man ja, was man von diesem Anbieter erwarten kann! Etliche Meldungen hier, das Freedome nicht funktioniert, und 10 Monate lang passiert immer noch nichts! Natürlich wird das Abo für 10 Geräte NICHT verlängert, auf so einen Anbieter, den seine Kunden so überhaupt nicht interessieren, hab ich auch keine Lust mehr.
Show more

İnternet bağlantısı yok diyor

Çok severdim nedense artık düzgün çalışmıyor internet bağlantıı yok hatası alıyorum

Nothing But Problems

I have paid for and used your VPN for the last 10 years. I have had nothing but trouble with it in the last 6+ months. It is not working properly on any level on my iPhone since upgrades. I myself have done everything I know how to try and fix it, including your website instructions. Frankly, I've had enough and will not be renewing my subscription which is due in another few months. You fix it or help me fix it.

Total Frustration
Show more

This VPN Will Take Your Money And End Up Not Giving You Access To Use.

This VPN Will Take Your Money And End Up Not Giving You Access To Use.

Works but messes with receiving text messages

Been using this app for a couple of years now, it sometimes takes time to connect to a server, have to switch servers to get it connected . Doesn’t bother me tbh but what does bother is, that it recently started messing with receiving text. Haven’t changed anything but all of a sudden - when I turn off the vpn- I receive old text messages that are weeks old… That shouldn’t happen. It never did that before
Show more

Response from developer

Hi Von, Thanks for reporting this. A VPN should not delay text messages. Changes in your carrier or OS can sometimes affect how SMS is routed while a VPN is active. Please try updating the app or switching servers. If it continues, contact support here : https://www.f-secure.com/en/support so we can investigate further. Best regards, Chameni / F‑Secure

There is problem

The app show me “Could not connect to the Internet.
Check your Internet connection and try again.
OK”
All the app is work i delete the and install but still the only one not working

Paska ei toimi

Doesnt work and disconnects from wifi

IOS 26

Since I’ve updated to IOS 26 the app doesn’t work. Please fix and update.

Obsolète

Encore sur l’Apple store alors que non mis à jour depuis 1 an. NE FONCTIONNE PAS AVEC TAHOE NE PAS L’UTILISER . La Hotline a migré mon abonnement vers F Secure Total Security qui lui fonctionne. 1 étoile pour le fait que l’on puisse encore le télécharger et payer un abonnement 5 étoiles pour la Hotline par Chat qui a fait la migration.
Show more

Virtually unusable

I’ve used this app for many years on various Apple devices without problem. However, the new app is useless. The VPN keeps cutting out randomly and no amount of tweaking with the settings seems to make any difference. I’ve cancelled my auto-renewal and will be looking around for something else unless the app can be quickly stabilised.
Show more

Not a reliable app

The app did perform great in the first couple of years. But the last 12 months have been a pain. It frequently looses the connection for one reason or other. You need to switch it off and on again in order to get it to work. Quite a number of apps also have recognised the use of the app and will not give you a true VPN.
I’m out
Show more

Repeated, Constant, Disconnections

11/14 - Totally non-functional on iPad at this time.

12/6/23 - Some improvement but nowhere near enough.

10/24/23 - Worked very well for quite a while but now have frequent (iPhone and iPad) disconnections. 8/4/22 - iPad performance has deteriorated again. Would definitely not recommend for iPad use. 7/20/22 - IPad problems have been ameliorated over the past few days. 7/16/22 - For a while now, almost unusable on iPads - VERY frequent disconnections, regardless of servers selected or settings. 4/11/20 - Works well (with open VPN) on my iPad at this time. 3/23/20 - Raising my rating from one to three stars (which is somewhat random), mainly because the pandemic might have affected their ability to provide service (e.g. being overwhelmed because almost everyone is home). 3/19/20 - Very frequent disconnects make it almost unusable- takes minutes to re-connect each time. 3/13/20 - Lately, ability to remain connected to VPN (after being idle) is terrible (with newest iPad - 2019). 12/25/19 - Sometimes fails but not too often (raised to 4 stars) 2/6/18 - Reliability of servers is still an issue (on and off). 5/31/17 - Lowered my rating - Recent repeated problems with connections (to U.S. East Coast and South). The VPN service is extremely reliable (but not perfect). I've been using it for approximately 4 months.
Show more

Worst VPN

Does not work at all.
Keeps getting disconnected every second on my iPhone.
Never taking again 🤮.
Wasted money.

Awful

Continuously disconnects, won’t be renewing

Rubbish - never works when out of the UK…

Was great - many moons ago… now just rubbish…

Suddenly not working.

After years of solid performance, now suddenly won't work. Poor

Turns off automatically

I am having problems with the app turning itself off. I am still to receive the Activate new app link to start using the new F-Secure app. Can you give me any help with these problems? I have been through the community pages and they have been no help.