F User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral5.9% of reviews
Negative experience37.0% of reviews

~ Based on 541 written reviews from the US App Store.

What users say

Is F Safe?

F-Secure Mobile Security appears safe based on user ratings. AppsHunter Safety Score for F is 92/100.

This assessment is based on 107,009 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.6% of ratings point to a safe experience
4.1% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 107,009 App Store ratings for F.

Is F Legit?

F-Secure Mobile Security appears to be a legitimate app. AppsHunter Legitimacy Score for F is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mostly great, but …

F-Secure alerts me when it finds a website attempting to phish. That is great. But it would be even greater if it would show what the website was, so I would know to stay away from it. F-Secure knows what it was. Why can’t it tell me? Or at least tell me the time it detected it?

Safe and sound

I have tried the trial period and received information that my ssn may be in use by someone that has a similar name. It’s not my last name but very close to my mom’s. I called the number given to talk to an agent. All in all I am getting initiated and the agent informed me about everything going on with my identity and everything important to me. The app is exactly as it ought to be. The protection and abundance of information you get back is impressive. The turn around to get an answer re: my claim is 24 to 48 hours. Not bad. They take care of everything. And advised me how to report this to the credit bureaus. Overall, this app is easy to navigate and if you’re looking for protection and security for your phone try this one out. ✌🏻
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Awesome

Good

Not Pleased

Not Impressed At All. I feel as though my heart no had been scanned and monitored for NOTHING. I only gave a star cuz I was forced to.

Very Good!

On time and alway on point

Good

Good

Thanks☺️🌈

Happy 😃

Steve D

Very reliable app, does a very good job. And they have a very friendly knowledgeable staff that will work with you to answer questions and to straighten out any problems that you may have.

Jose angel

R$1

Good but could be better

Good app but could be better.
Works like it kind of should but price went up 10$ for one year!!??
No direct support, Kinda sucks:
Also complained that the VPN is off but quickly turns on when you go into settings.
Is there something out there that really works for the money we spend??!!
Let me know!
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Security

I’m enjoying this app it’s good to know that my E-mails are safe and protected. I would recommend this app to all my family and friends.

SCAM!!!

🤡🤡🤡🤡🤡

Mobile Security

Very useful for checking if there’s a problem

Why

The app should be allowed to run in the background even if the app is closed. It make no sense to leave the app open all the time

Always watching out!

Awesome system! Works pretty well!

Mobile security

This is best app for my mobile security even if you’re not using the phone , it’s work perfectly.

Lookout Life is not as good as the previous version.

It takes longer to get connections notifications .

stg this is a scam

this used to be a good security app but it is just awful. ive been trying to figure out how to get in contact with customer service but it always brings me to their preloaded questions. im leaving my issue here bc at one point i thought i finally found a way to contact them bc it brought me to send an emIl but didnt have an address to send it to.
so here is my issue:
i have paid for premium the last two years yet on this app it is saying i do not have premium and in the web browser it is saying i havent paid since 2024. im frustrated and want a full refund for 2025, and for 2026 i just want premium to be fixed on my account or a full refund. in the past i felt secure know this app was in the background protecting, but come to find out it isnt?!
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Account issues

I just got a new iPhone. I purchased a premium service in February of this year. $99.99 plus tax. When I open the Mobile Security app (with a shield icon), it shows my account as a basic account. I’ve called your customer service number and was put on hold for 30 minutes. I tried chatting with no answer. The chatting agent suggested I go to another place for help but the link he provided is not a secure website so my browser wouldn’t open the page. There’s got to be a better way to resolve my issue.
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It’s Been Years & It’s Still The Best!

“I’ve used Lookout since 2013 and now it’s 2026 and if that ain’t a testament to its ability to do the job, I don’t know what is! And during this period of time, its protection has consistently increased its bells and whistles and in my humble opinion, it’s the best security app on the market today and it’s reasonably priced too (even for its premium protection!). Lookout has exactly what you need for every level of security you’ll ever encounter and it’s format is simple and straightforward. So, have a little blind faith in my review and give it a shot - you’ll be happy you did!”
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