FableStreet User Reviews

Name: FableStreet-Women Western Wear
Rating: 5 (20 reviews)

FableStreet-Women Western Wear

Fablestreet

🌟 Lifestyle

🛍️ Shopping

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No update on delivery date and no response on chat

They need to add a disclaimer to the order, just pay and forget about delivery. They don’t give an SLA, no update on chat. Management should consider this as the products are good. But sorry delivery is pathetic and customer service nothing happening there.

Order placed on 26th April and nothing but promises till May 13th. You are far from reality of your supply chain.

kane-4

2 months ago

Response from developer

Hi, we’re really sorry to hear that you had this experience — that’s not what we want for our customers. Please share your order details with us at care@fablestreet.com , and our team will personally look into it on priority to make things right.

worse app to shop

the does not even show, they approx delivery date, either when the item is ordered, nor any update later also. Is been 10 days after i had ordered a top. In the app, they dont even gave the option to cancel the order. I will never order from this app at all

Shashi888555

5 months ago

Response from developer

Hi Shashi, we’re truly sorry to hear about your experience — this is certainly not the standard we aim to deliver. Please share your order ID with us at care@fablestreet.com, and our team will review the details, provide a clear update, and assist you with the best possible resolution at the earliest.

The best brand for formals

I have been a fablestreet user since 2022, all items are a great fit. But a special callout of their dresses. I havent seen any brand who does such a great fit for formal dress for Indian body types! Love it

russasaha

6 months ago

Response from developer

Hi There, Thank you so much for your continued love and support since 2022! We’re truly delighted to hear that our dresses have worked so well for you. It means the world to us.

Customer service

Very nice & active customer support both from store & online shopping! Thanks

Swetapt

6 months ago

Response from developer

Hi Sweta, We truly appreciate your feedback. Delivering seamless support across all channels is our major goal.

Bad quality and invalid policy

The delivery i was supposed to receive within 7 days received almost after 20-25 days in fragments. When the last order was delivered i was not availble to check the quality and process return , when i returned and checked the bad quality and 7 days return policy was exhausted . With the hope wrote a mail to the customer support , the customer executive gave me gyan about their policy , which didn matter when they delivered it late , and bluntly that lady rejected my request to accept return, it’s loss of 4.5k.

Please don’t trust on these brands prefer shopping from outlets .

Akshata D

7 months ago

Response from developer

Hi Akshata, we’re truly sorry to hear about your experience and completely understand your frustration. This is certainly not the experience we aim to provide, and we sincerely apologize for the delays and inconvenience caused. We take feedback like yours very seriously and would like to investigate what went wrong with your orders to ensure this doesn’t happen again. If you’re open to it, please reach out to us at care@fablestreet.com, so our team can assist you and address your concerns.

Very lame delivery and return experience

After placing order, you will not get basic details like expected delivery date or no way you can track where your delivery is up to! And the return pick up is even more difficult. In my case, no one is coming to pick the returned item, this is just absurd

IT ka banda

7 months ago

Response from developer

Hi There, we’re truly sorry for the inconvenience you’ve experienced and completely understand how frustrating this must have been. We know how important timely updates and smooth return pickups are, and this is not the experience we want for our customers. Please rest assured that your concern has been noted, and we’re here to help you resolve this as quickly as possible. Kindly reach out to us at care@fablestreet.com, and our team will assist you every step of the way.

Great Products, lousy customer support

I loved their products but struggling with exchange currently. It’s better to buy their products on other e com platforms like Myntra, until they up their customer support.

Bhookiatma

8 months ago

Response from developer

Hi There, we’re delighted to hear that you love our products and truly appreciate your feedback. We sincerely apologize for the difficulty you experienced with the exchange process—this is not the experience we want our customers to have. Please rest assured that we’re actively working to make the customer experience smoother. Your feedback is invaluable and will help us serve you better in the future.

Super comfortable clothes

Being a 175cm tall girl, all their trousers turn out to be cropped pants for me, unsuitable for office wear, however they’re so comfy and flattering it makes me want to keep them and wear elsewhere. Sadly the target group is women women below 5ft6inches and pear shaped. I hope someday they’ll make appropriate clothing for Apple shaped bodies as well

Shreya1057

9 months ago

Response from developer

Hi Shreya, thank you so much for taking the time to share your feedback! We’re thrilled to know you find our trousers comfortable and flattering. We completely understand your concern, our current sizing is designed around the average height of Indian women (5’2”–5’5”), which can sometimes make the lengths a bit shorter for taller frames. Your feedback is truly valuable, and we’ve noted it for consideration in our upcoming collections.

Highly dissatisfied

I returned one dress due to size issue, they refunded me in the form of gift card i was not happy with it coz wanted my refund in the form of money not giftcard. This gift card u can not use anywhere else but only in fable street. 2 days later I decided to buy something from FS instead of wasting my money, then that giftcard was not working, was giving error that giftcard is invalid. No one picked up call at customer care, they call u when they have time. Also products are too expensive as compared to other well known apps of this kind and service not at all up to the mark. Giftcard idea is pathetic

Ingwale

a year ago

Response from developer

Hi Ingwale, we’re so sorry you had to go through this. We completely understand how frustrating it must have been to face issues with the gift card and then not be able to reach us easily. While our policy currently processes refunds as store credit, the error you faced shouldn’t have happened. Please share your order details with us at care@fablestreet.com and we’ll get this fixed for you on priority.

Very bad delivery experience

Wonderful products but very bad delivery execution. I ordered 4 dresses from their website 10 days ago. I have received 3 and yet to receive the 4th. There is no update on when it will arrive. The customer care is very very sad. The chatbot keeps pinging on its own at random times on WhatsApp and then if I reply I get the message that they are closed beyond 9 to 5. Wonder if it is a bug or something.

Soniap2701

a year ago

Response from developer

Hi Sonia, we’re so sorry to hear this — we can imagine how annoying it must be to wait for just one last item, especially without any updates. And that chatbot glitch on WhatsApp? Definitely not how it’s supposed to work. Thanks for flagging it — we’re already looking into it. If you could share your order ID at care@fablestreet.com, we’ll make sure someone from our team gets on it right away. Really appreciate your patience and for calling this out.

Good collection, bad customer service

I am a fan of fable streets clothes and have been wearing them for last few years. But their app service is pathetic. I have had two unfortunate experiences so far regarding the returns. They take more than a month to resolve any delivery or return related issues with no satisfactory resolution.

Kalyani Kanda

a year ago

Response from developer

Hi Kalyani, we’re sorry to hear about your experience. Kindly write to us at care@fablestreet.com, and we’ll do our best to resolve this for you.

Fabric and Care information missing

For all the products, Fabric and care details are missing on the Application, however, the same information is available in the website.

Sri_1314

2 years ago

Response from developer

Hi Sri, it seems there’s been a glitch, and we’re already working on it. Thank you for your patience!

Filter in app does not work in iOS version and can’t find return policy

The filter in the app does not work. In clearance sale section, if I select size it doesn’t filter according to size. Also the out of stock items filter doesn’t work.

Not able to find return and exchange policy or process.

NJ3124

2 years ago

Response from developer

Hi , thank you for letting us know that what you're looking for. We will look into the size filter and product out of stock details. We appreciate your valuable suggestion which will help to provide better experience on app.

Wish list not working in app

Hi tried so many times and waited for almost a month but still the bug is there. Whenever try to open wish list the apps crashed and refresh.

Rucha13

3 years ago

Response from developer

Hi Rucha, we're really sorry if you feel this way. We request you to please update the app in latest version and try as we've made some changes. In case if you face the issue so, please connect with us on care@fablestreet.com and we'll help you in the best possible manner.

Not honest

Here it goes - i bought a tee for my wife for 1035 including free shipping, around a month back from here. Today it was on discount (different color), it was showing original price to be 1295 and after discount 910. But this time there was a delivery charge of 95. So effective price was 1005. And effective discount of 30 rupees. I am deleting this app and never buying anything from fable again. Though the designs and clothes are good.

7859994

3 years ago

Response from developer

Hi Sir, we are really sorry if you feel this way. We want to bring in your attention that we have free shipping on the order value of above 1000 INR within India, but 95 INR shipping charges are required if order value is less than 1000 INR. We request you to please visit on https://www.fablestreet.com/pages/faq?tag=pills-3-tab to know more about shipping policy.

Amazing Product Range

Hi Team Fablestreet, keep doing what you do best, creating a much-needed space for women’s fashion. I had one question though, not sure if this is the right channel, but here goes. Why no side pockets in your LinvingIn pants portfolio?

Hubi2106

3 years ago

Response from developer

Hi, we can't thank you enough for the excellent review for us. It's glad to hear this and keep shopping with us! We request you to please visit on https://www.fablestreet.com/collections/livin as we have provided side pockets for a few products in our latest collection for Livin pants.

No trail after order is placed

Order 2 products at one go one product delivered and status of the 2nd product is not known and after delivery of one product status of whole order is shown as complete order fulfilled. There is no contact no in the app for raising and discussing the status of the prepaid order. Delivery agency is not formal

jindalnish

3 years ago

Response from developer

Hi Jindalnish, thanks for letting us know what you're looking for. We will look into the delivery date feature and also the product shipment details. You'll be the first one to know when we will provide this feature.

Good line up of designs and products but the app needs improvement

Please add an option to review product details /add to wish list from the cart itself. Otherwise the review process is painful.

akshkav

4 years ago

Response from developer

Hi Akshkav, thank you for taking time to share your review. We want to bring in your attention that we have product review option on product page only where you can check description and fabric and care option. We have noted your feedback for adding the product in Wishlist from cart only. We will look into this and will surely try to provide the same feature.