Terrible customer service
Charged me for a subscription even though I had cancelled the trial before the deadline.
Helpful
This is the first app that has honestly given me some hope
New
Accountability
Deceptive!
Beware of difficulty cancelling trial subscription. I activated the trial but there’s no history of this app in my purchases or subscription history so I assumed I was not enrolled When the first month bill notifications arrived I attempted to get a refund within minutes but they refused. Scam!!
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Don’t look for your money back on their guarantee
Thought I’d try it and found out it is as piddly, pokey and screen time intensive as other ones. I thought this one may be more streamlined, wrong. I figured it out in less than 24 hrs that I wasn’t interested not was I going to ‘do’ their program so I requested refund with explanation and was denied.
Quick response time to my requests but their responses were all ‘copy-paste’ of same thing they said in prior email.
Apparently for the 30 day guarantee … you have to request refund before 30 days is up AND yet complete journal plus do the other 20 things everyday for the full 30 days … then maybe they will REVIEW your request to get money back. I told them to keep it.
Not impressed.
Quick response time to my requests but their responses were all ‘copy-paste’ of same thing they said in prior email.
Apparently for the 30 day guarantee … you have to request refund before 30 days is up AND yet complete journal plus do the other 20 things everyday for the full 30 days … then maybe they will REVIEW your request to get money back. I told them to keep it.
Not impressed.
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