YES
YES ITS GREAT
locked me out of my acc
this locked me out of my account after i put my password in wrong twice and now i cannot check my schedule because im locked out. The email sent to me didnt even tell me how long i was locked out for.
Password issue
This won’t recognize my password. I’ve reset it 5 times and still can’t access my student’s account.
Money grabber
Cost money to use the app. I’ll just stick to the free online version
Horrible
Horrible
Stop logging me out
I am a student, and my FACTS account is set up under my moms name. The app has forced me to change the username/password every time I have logged on for the past 2 months because the current one is outdated. Because it is set up under my moms account I have to correlate with her just to log in and see if my test scores have been posted. Plus the new 2 factor authentication has me constantly bothering her at work to get the code sent to her email. Even if it was under my account it would still be annoying. Other than the log in mess, the app works as intended and no other complaints.
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one star
I wish my school used a better app.
Run very far away. ZERO customer support
Horrible company with zero support. Use any other system.
Logs out after updates.
Logs out after updates.
Login frustrations
oOce I’m into the app, I love the layout and the ease which I can access the information. However, I’m constantly logged out and have to remember all the information I would like it to work like our other apps where I can set up either a pass key or Face ID and not have to constantly login over and over again. Please change this. Very frustrating.
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Scamming profit-seeking edTech company that cares little for your children
Headache after headache engaging this app, the FACTS management portal, and their payment and “financial aid” application. Put simply it’s a profiteering scam with little personalization and poor UX/UI, designed about as poorly as a platform can be. Fortunately I love everything about my childcare arrangement *except* their contract with this company.
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Love it!
It’s very helpful when I need to look at my grades, or see what’s next on the calendar.
Horrible Login Process
For a yearly paid app, one would hope you could use a Face ID to login. Instead, the app acts as though I have never used it every single time, walking me through a tutorial and then requiring me to physically enter all login fields. You can’t even use Apple Auto Fill. This is so painful. I will be deleting and no longer paying since you can’t seem to fix an ongoing issue.
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I hate this app
I hate this app
Very Good app for school organization
This app is very good for tracking all of the information you need from school to home. Please continue to update and bring great, new features to this app.
Terrible experience district code never saves
Terrible experience, district code never saves, have to log in with district code always, and then my email verification code never comes right away.
Your App Sucks
Your app is terrible. It crashes every day causing you to have to re-login information. It’s never available when needed. Super inconvenience. Bottom line. It sucks. Definitely not worth five dollars and especially now that your app just relocate you to a web link. Now it’s doing something with the authenticator app which is not very clear about how that works. I cannot recommend this app to any schools or anybody that’s willingly to purchase it. Give us a five star attempt to fix the app and work out all the bugs. But until then you keep giving 1 star service your getting a 1 star review.
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My grades
Fix my grades, fix ur review.
Aggravatingly USELESS
Constant issues. Three places to submit payments that lead you all over the place, then, when you get there continuous error messages.
Clean up your app! Fix the bugginess.
Thank goodness our school is already planning to use another company.
Clean up your app! Fix the bugginess.
Thank goodness our school is already planning to use another company.
Log in
The log in issues are horrible with updates that do nothing. I also just got logged out and now have to make a new account just to see my grades it is so stupid how bad the app is run.
