Family Dollar User Reviews

Customer Experience

Positive experience21.5% of reviews
Neutral11.9% of reviews
Negative experience66.7% of reviews

~ Based on 261 written reviews from the US App Store.

What users say

Is Family Dollar Safe?

Family Dollar appears safe based on user ratings. AppsHunter Safety Score for Family Dollar is 96/100.

This assessment is based on 655,197 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 655,197 App Store ratings for Family Dollar.

Is Family Dollar Legit?

Family Dollar appears to be a legitimate app. AppsHunter Legitimacy Score for Family Dollar is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t clip coupons

For several months now, I haven’t been able to clip coupons. I have tried closing the app, updating, etc.
I am only able to clip coupons from their website. Please fix!

App sucks

App won’t let you select a store. What is that. Fix it now before I write thousands of reviews bashing your cheap app

Don’t Download

Ya need to update the app, the search feature has zero function

FIX IT!

Ever since you “upgraded” this app (Aug. 19, 2026), it does not recognize my store in Logan, NM 88426. That means I am unable to see my stores weekly ad. So, now your “improvements” have rendered the app useless. Stop trying to write code when you obviously have mo idea what you are doing. Hire someone who knows what they are doing, or just delete the app altogether, and go back to paper ads.
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Not loading

I would search up something and it would say “there has been an issue on our end please come back later thank you for your patience”. It said something like that and then I would keep trying it and it didn’t work.

Long time shopper but app is giving me nothing but trouble

I love family dollar I am an avid shopper going almost every weekend for 5 off 25 for essentials. They have awesome sales and awesome coupons but the app is difficult. I can’t get anything to come up when searching it always says “technical difficulties on our end.” It’s hard to get the pictures to load to see the product. Hoping they can resolve this.
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Need to update the app “- To crazy Coupons and get the bug out of it

How to use the coupon code on the app- Cellph- How to Save the Coupon on Family Dollar

Update app

1. Add a “Clip All Coupons” Option

2. Make unclipped coupons easier to find
If “clip all isn’t an option

3. Add a shopping cart feature
This would be a huge help for customers who are shopping on a budget. It would allow us to keep track of our spending and know how much we will be paying before we get to the register. As a single mom, having a tool like this would be a major time and money saver.

I really appreciate Family Dollar and the savings your coupons provide. I hope you’ll consider these suggestions
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App Lousy. Use Their Website Instead.

The app is glitchy, janky, and frustrating at best. Just signing in can be an experience of nonsense. Choosing store location is poorly thought out, and the general response and app functionality seems to have been either in-house by poorly paid inexperienced developers or out of house developers choosen by the lowest bidder.

You are better off using the website.
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Doesn't work…

I've spent so much money in Family dollar assuming my coupons etc worked but they don’t I can't clip them on the app only on the website so when I went to check out they never applied. I am disappointed in this glitch and I hope they fix it its not my phone its the app.

Can’t clip coupons 🙁

Can’t clip coupons. Could be good if you could do that. It is very frustrating.

TERRIBLE

coupons are all wrong. This business can’t get things together so we aren’t able to save money !

Horrible

All it does is freeze, in the store as I’m trying to clip coupons with guest waiting in line behind me the app continuously keeps freezing.

Check and Fix PLEASE’

I’m having problems with the app. I go to click the coupon to “clip” it and all it does is sit there and think. I’ve tried in the store, but I get told it’s a metal building that’s why you can’t do anything on your phone so it won’t let you add them. I go outside I have same problem, it just sits there thinking and last I’ve tried at home and still I can’t get clip any coupons. I’ve tried deleting app and put back on but nada, and I haven’t been the only one with this problem. I hope you read this, thank you very much!
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Glitched

App is glitched out. You can’t even go to your coupons it just freezes.

Coupons

Cant clip any of the coupons

The app

Freezes when I go check out the coupon page

Won’t work

This app won’t let me do anything. I can’t even put in in phone number.

Glitched

Anytime I try to open tube coupon page the app freezes. All other tabs work fine.

Disappointed

I love the store and all of their items but this app never allows me to clip the coupons. I’ve tried on WiFi, off WiFi, inside the store , outside, at home , etc.