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Family Express

Family Express

by Family Express Corporation

191 ratings
53 reviews
🍔 Food & Drink
🗺️ Navigation
Free

Details

Released
April 12, 2019
Updated
September 24, 2025

Features

Developer

Family Express Corporation
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Family Express screenshot #1 for iPhone
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Family Express screenshot #3 for iPhone
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Reviews summary↘︎
⭐53
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📝5+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Easily order your favorite foods for delivery or pickup, track loyalty rewards, and find the cheapest fuel prices. Manage car washes, club card progress, and pre-order bakery items for events.

✓Mobile food ordering with reorder options
✓Delivery in select areas
✓Loyalty program for fuel and product discounts
✓Car wash purchases and subscriptions
✓Club card tracking for free items
✓Find local fuel prices
✓Pre-order bakery and catering items
Show original description

What users say about Family Express

Reviews of Family Express are mostly negative: the Food & Drink app is rated 4.5/5 from 191 App Store ratings. What users like most: saves money on purchases, great customer service (specific employees mentioned). Top complaints: frequent notification prompts, discover card not accepted. Summarized from real user reviews.

Positive things

  • 💰Saves money on purchases
  • ⭐Great customer service (specific employees mentioned)
  • 🍕Tasty bakery and fresh food options
  • 👍Easy to navigate app
  • 💯Useful for tracking deals and rewards
  • ✅Ordering food ahead is convenient

Negative things

  • 😩Frequent notification prompts
  • 💳Discover card not accepted
  • ❌No reply from customer support
  • 📉Rewards are hard to redeem
  • 😵App crashes frequently
  • ❓Fuel purchase credits unclear
  • 🚫Sign-up process errors
  • 🤷‍♂️App updates constantly needed
  • ❌Cannot log in
  • 🗑️App is trash
  • 🚗Car wash damage reported (not app related but negative experience)
  • 🧹Store lots are dirty (not app related but negative experience)
See all reviews

What's New in Family Express

43.01.00

September 24, 2025

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Asking to turn on notifications every use

I don’t want to get notifications for this app. I don’t mind being asked every few months if I want to turn on notifications. But the prompt comes up every time I use the app, which is multiple times a day.
BBubbathan

Suggestion

Love the app! I often use the store locator to see which location has the cheaper price. I think it would be really helpful if this app was connected to apple car play. :)
KKaycomment

Not taking my discover cards

I try to buy beverages subscription but it wouldn’t accept my discover card
Jjdjjdjdusdnrnnr

Good luck, if you have any issues

I have tried contacting them, on two separate times, for two separate issues… Never got a reply. If everything works great, you are good to go… But if it doesn’t, good luck! All they care about is money and not the customers.
Vvacationloverjvh

Beverage subscription

Cannot tap to subscribe to beverage sub subscription. Tried on my android tried on my iPhone. Does not work.
JJefferyth
See 48 more reviews

User experience

🐞

Reported Bugs

16 issues

App crashes on opening

Bug

Cannot subscribe to beverage subscription

Bug

Discover cards not accepted

Bug

No credit for fuel purchases

Bug

Errors during sign-up process

Bug

Birthdate selector issues on iOS

Bug

Free Perk items always sold out

Bug

Cannot get cents off gas

Bug

Error Response message

Bug

Typo in app: 'renabe'

Bug

Notification stuck on app icon

Bug

App immediately closes on opening

Bug

Cannot log in, unknown error

Bug

App stuck on location selection page

Bug

New app doesn't show gas prices

Bug

Constantly needs updates but is up to date

Bug
✨

Requested Features

6 requests

Connect to Apple CarPlay

Feature

Add Apple Watch app

Feature

Add transaction history

Feature

Add all store locations

Feature

Add to mobile wallet

Feature

Show gas prices

Feature

FAQ

What can I do with the Family Express app?

The app allows you to order your favorite foods for pickup or delivery in select areas. You can also manage your F.E. Perks loyalty account to earn discounts on fuel and products, purchase car washes, track club card progress for free items, find the lowest fuel prices near you, locate stores, and pre-order bakery items.

How does the loyalty program work?

The F.E. Perks program allows you to earn cents off per gallon of fuel and discounts on various products. You can sign up or manage your existing account through the app and track your progress towards earning rewards like free items.

Can I buy car washes through the app?

Yes, you can purchase single car washes or unlimited wash subscriptions directly within the app. You can then use your F.E. Perks account to start the wash at participating locations.

Is the app free to download and use?

Yes, the app is free to download. While the app itself is free, there are costs associated with food orders, fuel purchases, car washes, and any bakery items you choose to buy.

What kind of food can I order?

You can order your favorite foods through the app, including items from the bakery such as cookies, donuts, muffins, and brownies. The app also allows you to re-order past favorites and orders with ease.