Asking to turn on notifications every use
I don’t want to get notifications for this app. I don’t mind being asked every few months if I want to turn on notifications. But the prompt comes up every time I use the app, which is multiple times a day.
Suggestion
Love the app! I often use the store locator to see which location has the cheaper price. I think it would be really helpful if this app was connected to apple car play. :)
Not taking my discover cards
I try to buy beverages subscription but it wouldn’t accept my discover card
Good luck, if you have any issues
I have tried contacting them, on two separate times, for two separate issues… Never got a reply. If everything works great, you are good to go… But if it doesn’t, good luck! All they care about is money and not the customers.
Beverage subscription
Cannot tap to subscribe to beverage sub subscription. Tried on my android tried on my iPhone. Does not work.
App just crashes
Don’t bother app won’t open just crashes.
Every time
Please revise the app so I’m not asked every time I use it if I want to be notified of deals. I hit “not now” every time. Please just ask once, not every time I use the app.
No credit for fuel purchases
It was my understanding that when I scan the QR code that I would receive $0.05 off. I’ve used the location a few times and have never been able to figure out how to get credit for fuel. Is this only for in store purchases?
Thank you
With gas prices rising I save every time I come! Thank you
Best station!
Great friendly staff here! Place is always clean. They have top of line bakery and fresh foods to go. Pizza & burritos are tasty 🙃
Car wash
This isn’t about the app, but their car wash is terrible, it’s super rough on cars. It ripped the seal right off of the passenger side window, and chipped the paint on the roof. I haven’t even looked for any more because it’s night at the time I’m posting this, but it probably did more damage. If you like your car to be in nice condition, I wouldn’t risk using their car wash
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Frequent customer
I have 2 family expresses both in 5 min of me. And I love both locations! And I find mussels looking for family express no matter what town I’m in Bc they always have great customer service and I love f.e. perks😁
Good App
I work next door to a store and utilize my card daily. I save tons in the course of a month
Can’t even sign up
Multiple errors in the sign up process, including a data entry error on opening the app (no data had yet been entered). Then it threw another error atating that “data is incorrectly formatted” but apparently still registered my mobile number and now won’t let me use it. Then when I tried to enter my wife’s number to move the process forward, the app just crashed.
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Great App Great People!!
I love the App it was recommended by Rhonda the Bourban store employee & if I might add Rhonda & Brianna are exceptional employees at the Bourban store!! Always extremely polite & helpful!! I have saved so much since downloading this app it is superb!!
Sherry Brooks
Sherry Brooks
More benefits than most gas station programs
I love the fact I can earn free items after purchasing X amount. Then the bonus’ for additional cents off.
Typo in app:
manage cards > manage options
The popup at bottom of screen says “renabe” instead of “re-enable” or “reactivate”
Typo in app:
manage cards > manage options
The popup at bottom of screen says “renabe” instead of “re-enable” or “reactivate”
Do you test this?
You have a birthdate field and call it a birthday. if you ask for birthdays you don’t collect date of birth! Then on IOS your month date selector won’t let you choose October thru December. Invalid_Err? Try some error handling
Rewards are pointless
It’s not surprising that the free Perk items are always sold out the day they are unveiled. It would be nice to know if they are out so one doesn’t waste gas and time searching for a product that is out of stock. 2 stars for having an app that at least lets you know there’s a new free Perk that you have no chance of redeeming.
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Cant get rewards
Every since July 2019, I have not been able to get cents off gas. Tried a new card and phone number. Called corporate too, they didn’t know either?
1st visit
Stopped by to investigate. Love the store. People very friendly. Going to try pizza soon. Donuts looked better than anything I have seen before. I like icing with my donuts 🤣. Will be back for sure!
