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Family Savings CU User Reviews

Family Savings CU
Family Savings CU
Family Savings Credit Union
💰 Finance

Customer Experience

Positive experience56.8% of reviews
Neutral2.3% of reviews
Negative experience40.9% of reviews

~ Based on 88 written reviews from the US App Store.

What users say

Summarized from real user reviews of Family Savings CU. Based on 10K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Friendly customer service
  • 🚀Ease of use
  • 💡Helpful app features
  • 🚀Efficient mobile banking

Negative things

  • 🐛Buggy app updates
  • 🔍Difficult to navigate
  • 🔍Confusing account management
  • 🐛Unreliable app performance

Is Family Savings CU Safe?

Family Savings CU appears safe based on user ratings. AppsHunter Safety Score for Family Savings CU is 96/100.

This assessment is based on 10,014 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 10,014 App Store ratings for Family Savings CU.

Is Family Savings CU Legit?

Family Savings CU appears to be a legitimate app. AppsHunter Legitimacy Score for Family Savings CU is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

The best

Love the app .
DryhggfrDryhggfr

Great Bank & great people

Thankful for Family Savings CU
Eyecare231Eyecare231

FS app

I appreciate the easy access to my account.
Ty
Lake pine islandLake pine island

Perfect

Love the app it’s perfect
Jed rocks-Joo boyJed rocks-Joo boy

31 years I’ve been with this bank

I don’t know how it has a 4.8 it is a 5 for me.
Love family Savings Scottsboro Al.
Debbie AshleyDebbie Ashley

Here

HAPPY!!!!! 👏😃👏😃👏😃🥰
JaaNyraJaaNyra

Pauline

I’m always comfortable greeted and feel like a family member truly at my branch
Mr and Mrs RFMr and Mrs RF

App Review

This is a great app! It’s simple to use and it’s easy to find all the info I need to do my banking or to make a payment.
BigRob84$BigRob84$

Don’t want a new phone? No app for you!

Following suit with all the other big companies. If one does not have a new phone, or update one’s old phone (we all know what that does to the battery), FSCU has decided that person gets the finger. In the name of security, they have yet again restricted liberty.
ClocktonClockton

Card has stopped Saturday Night for no reason. Why? I’ll be finding A New Bank come Monday morning.

Card just stopped. I’ll be finding NEW BANK ON MONDAY MORNING RIDICULOUS!!!
TravelnNPTravelnNP

15 + years!

Customer Service with Family Savings have always been excellent! Always Professional always kind. And I have learned how to properly use the app and I am currently enjoying it. It has been a challenge, but I am grateful! Thank you so much.
SprutaSpruta

Amazing bank

I always have a great experience with Family Savings Credit Union I don’t have any complaints thank you so much family savings for your hard work and taking care of of us
Beyond JoyfulBeyond Joyful

Family Savings

This is amazing bank with amazing customer service!
TeshiaBTeshiaB

Easy to Use

I enjoy using the app because it is very user-friendly.
Rich RhondaRich Rhonda

Unable to use because phone number changed

Unable to update number to access account, CU unable to help when called. App is useless now.
Ka0t1c1985Ka0t1c1985

Please fix Last update so it will open and stay open

Since newest update, this app won’t open. It just pops up when I click on it and goes away.
hulagirl4realhulagirl4real

Difficult to Navigate

I have the mobile app on my phone but I’m unable to locate the feature for a mobile deposit. I have to make my deposits on my iPad. What am I missing? Also, the service isn’t what it used to be. The tellers act as if they are doing YOU a favor. In addition, their appearance is extremely unprofessional. I miss the professionalism FSCU delivered in the past.
Show more
SOBANCOSOBANCO

Can’t pay full balance

The app will not let you pay your full balance on one day. You have to pay over two days.
justme2022justme2022

Can not use

I have been trying to log in to my account and I am not able to because of the update my phone is old and only has iso 16.7.12 and the new update needs iso17 I need it to go back so I can use my app again.
The best beardThe best beard

Can’t use the app now because of iOS 17 update

Please is there any way to use this app on older phones it’s so frustrating that a lot of apps now you have to have iOS 17 to use.
JCassiWJCassiW
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