Family Tree Maker Connect User Reviews

Customer Experience

Positive experience20.5% of reviews
Neutral5.1% of reviews
Negative experience74.4% of reviews

~ Based on 39 written reviews from the US App Store.

Is Family Tree Maker Connect Safe?

Not enough ratings yet to assess Family Tree Maker Connect.

Is Family Tree Maker Connect Legit?

Family Tree Maker Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Family Tree Maker Connect is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A very poor offering of a mobile app and getting worse

I reviewed this app previously and its shortcomings are still evident - it’s just a very basic viewer really and not much functionality. But now it won’t load my antenna tree at all - I get an error to say the process was not completed. I logged out and back in but same result. I don’t know if it’s to do with the forthcoming (maybe!) improvements to the mobile experience but I have had constant trouble with FTM on Windows seemingly losing connection with my antenna tree, not syncing, and only remedy is to keep replacing it. So maybe the whole backup system is breaking.
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No stars

This app is pointless very disappointed.I don’t have time left in my life to wait for it to even open.
I got it to allow me to add to my family ancestry on my Ipad anywhere I am but it doesn’t do that it’s just a list of what you have on your main Family Tree Maker software.Such a shame.

B

I like being able to access the basic information from anywhere, and adds a layer of protection by being in the cloud. I can edit at home, no problem. Allowing family members access to my work is a plus.

Does not work on the latest IOS iPhone

I just updated to iPhone 15 and this app does not work at all.

Waste of time

I upgraded to try out the new item, Tree Vault. To try it out one must have a subscription, which I didn’t know that before hand. What you get without the subscription is a program called Connect. And all that does is enable one to have the tree of their choice on their phone or IPad. Cannot edit add or anything else other than delete it. If one wants to pay a monthly fee to be able to do anything then upgrade to FTM 2019. If not, then stay with FTM 2017 as there is not enough changes to make the upgrade worth it. For the first time since I have had FTM, which has been almost two decades, I am extremely disappointed.
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Crashes

Installed the app but crashes and have to delete and read to login but crashes again.

Useless

I downloaded this so that when I was at a family gathering, I could verify facts and add things. This app has nothing useful. Go back to the drawing board!

Rubbish App

Downloaded & there is no where on the app or website to register. Even when searching “register” on support page, nothing comes back. Waste of time downloading.

Incomplete information

You need family tree vault to access your tree on the cloud. This is not mentioned when you download the application. Waste of my time

Disappointed

Worthless unless you just want to see how people are related. You can’t do anything with it.

Family Tree Maker viewer

Can see this being a useful tool for quick reference viewing of a Family Tree Maker tree.
It has the FTM tree index, that I am so used to using, for easy location of my ancestors within my extensive family tree; compared the Ancestry app.
However, I will obviously require to use Ancestry to make changes/updates when out and about as this is only a viewer.
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Pretty good for view only purposes

I like being able to access my tree on my iPad or phone to show off my tree. The bad reviews seem to only complain because you can’t edit. I like that it also keeps my main tree in a cloud to backup. The only thing I would change is that I agree it needs a relationship calculator and I would like to see being able to add guest login. I want family to have access without having to give out my personal password.

I get having to pay for media upload because it can take a lot of space but perhaps the basic without media should be free and not a trial.
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Nothing like FTM Windows

I had this for the variation of searching addresses and names and making reports etc just like computer Windows FTM 2019
It’s nothing like. I have more than one designed tree but won’t let me alternate etc. A waste of time unless you just want a list.

Disappointing

Too bad it doesn’t display like the images shown on the App Store, just a crude representation of the family tree with no pictures.

Create Account

I’m not finding how to create a account?

?

I purchased this app. It tells me I need to add family tree vault but no where does it show me that access or tell me how to access the vault. No explanation, nothing..so money flushed ?

Warning

If you don’t use the paid subscription to Tree Vault you will not be able to use this app. Being a read only app really didn’t bother me but once I installed this it said it needed my Tree Vault login. I choose not to use Tree Vault because I don’t want to pay for its concept.

Very bad

It says a tree maker but didn’t even let me make one!

Worthless

It is just a list of names. Not possible to edit, search, etc.

Poor. Stick to the ancestry app.

Purpose of this app was, I think, a view of the tree data uploaded from Family Tree Maker onto the (paid for) FTM Connect app which is supposed to be an additional backup saved in the cloud. However, the upload to my tree from FTM to FTM Connect is many, many days worth of work out of date, some media items which have uploaded successfully onto ancestry app and ancestry website are missing, there is an extremely limited set of facts for each individual...it looks like it is still in beta stage and has a long way to go to be of any practical benefit.
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